TEOCO’s Audit and Managed Services team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to be a part of a consulting team, building a foundation of telecom knowledge related to our clients and developing advanced software skills.
Key ResponsibilitiesReview data sources and/or reporting to identify circuits that have been or should have been disconnected from billing.
Analyze data sources including, but not limited to, quotes, orders, emails, contracts, invoices, invoice data, client data files, and client provisioning systems.
Support the lifecycle of the findings process, including issue generation, client approval, vendor approval, and timely resolution.
Develop subject matter expertise (SME) over time in the assigned client provisioning system.
Apply general audit principles such as pattern recognition, data filtering, and cross-referencing multiple data sources during research and analysis.
Utilize software tools including MS Office Suite, KNIME, and Business Objects as part of daily activities.
Review vendor responses to systematically created disputes and evaluate their validity.
Validate that expected credits related to disputes have been received and accurately applied.
Demonstrate strong analytical skills, attention to detail, and effective communication skills.
Bachelor’s Degree, preferably in Finance, Accounting, Economics, Mathematics, or Statistics.
Experience with MS Office Suite and querying tools such as KNIME.
Demonstrated analytical and problem-solving skills.
Strong communication skills.
2+ years of experience working in a telecom audit, Revenue Assurance (RA), or network planning environment.
Skills Required
- Bachelor's degree (preferably Finance, Accounting, Economics, Mathematics, or Statistics)
- Experience with MS Office Suite
- Experience with querying tools such as KNIME
- Experience with Business Objects
- Demonstrated analytical and problem-solving skills
- Strong communication skills
- 2+ years experience in telecom audit, Revenue Assurance, or network planning
What We Do
TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs). Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs. Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behavior. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities tied to the emerging Internet of Things (IoT). For more information, visit www.teoco.com
