Teams at TEOCO

Process contracts end-to-end using workflow databases and OCR: intake, extract, analyze, update rate tables and ordering references, ensure accurate data transfer, maintain systems, coordinate with clients and team, and uphold quality and SLA standards.

Analyze telecom data sources (quotes, orders, invoices, provisioning systems) to identify disconnected circuits, manage findings lifecycle, validate vendor responses and credits, and use tools like KNIME and Business Objects. Develop SME knowledge of client systems and apply audit principles, pattern recognition, and cross-referencing to resolve disputes.

Audit and analyze telecom client invoice data to find billing discrepancies, apply audit methodologies, review contracts/tariffs, use industry databases and tools, document claims, and support reconciliation and vendor interactions to resolve disputes.