Teams at TEOCO

Own the reliability, performance, and continuous improvement of production platforms supporting performance management, configuration management, revenue assurance, and analytics. Monitor systems, troubleshoot incidents, perform root-cause analysis, manage deployments and upgrades, administer Docker environments, maintain backups, conduct release testing, enforce operational standards, and produce performance reports. Partner with engineering teams to automate processes and improve platform stability at scale.

Processes and audits utility invoices, validates billing and service changes, investigates exceptions, manages supplier disputes, reconciles balances and credits, and supports client requests. The role requires expertise in client inventory systems, supplier billing portals, utility site and meter identification, Business Objects reporting, Excel, invoice reconciliation, and financial data accuracy.

Process and audit telecom invoices in TEOCO's cost assurance system, assign G/L coding, reconcile balances and credits, investigate audit exceptions, create disputes for invalid billing, support client requests, and develop expertise in billing systems, vendor terms, and contract repositories.