Jobs at Teleport

Serve as primary liaison for key customers, monitor performance and SLAs, manage capacity planning and bookings, trace and resolve operational issues, produce data-driven reports and visualizations, collaborate cross-functionally to implement sustainable solutions and optimize network routing.

Develop and optimize content across websites, SEO, AI-powered discovery, paid advertising, email nurture campaigns, case studies, and sales collateral. Partner with product, performance marketing, commercial, and regional teams to generate measurable demand. Use customer insights and performance data to improve traffic, engagement, conversions, sign-ups, and leads. The role also incorporates AI to accelerate research, ideation, optimization, and content production.

Build and maintain scalable data pipelines, BigQuery datasets, SQL transformations, and scheduled workflows supporting AI and machine learning products. Develop, deploy, and optimize machine learning models, forecasting systems, AI agents, RAG systems, and LLM applications. Collaborate with Product, Data, and Engineering teams to convert business problems into reliable production AI capabilities through quality data, strong engineering practices, model evaluation, and operational excellence.

Lead group monthly, quarterly, and annual financial consolidation and statutory reporting. Manage audit liaison, strengthen controls, drive process improvement and automation, support ERP/reporting implementations, and provide group-level reporting, tax support, and M&A integration activities while mentoring finance team members.

Owns Teleport’s Middle East ground freight corridor from Bahrain, managing hub-to-truck handoffs, trucking partners, customs clearance, government relationships, and shipment reliability across GCC lanes. The role begins as a hands-on individual contributor and will later build and lead a local team, processes, and operating playbook as volume grows.

Lead technical investigations and escalations, mentor and manage support teams, implement ticket QA and reporting, and drive AI/automation and self-service initiatives to reduce inbound ticket volume and improve incident resolution.

Manage Teleport’s insurance program across marine/cargo, logistics liability, property, cyber, and corporate liability. Responsibilities include policy administration, renewals, broker negotiations, claims management, risk advisory, reporting, and continuous improvement. The role partners with business teams to assess insurable risks, optimize coverage and premiums, support risk mitigation, and analyze claims trends and insurance costs.

Leads end-to-end air cargo, warehouse, ramp, and ground operations. Responsibilities include supervising teams and handling partners, optimizing flight capacity and payload, managing cargo transfers and ULD inventory, ensuring customs and aviation compliance, preparing for audits, and resolving disruptions, damaged cargo, and claims. Requires strong operational leadership, negotiation, rapid decision-making, and cross-functional coordination in high-pressure environments.

Develop and automate software tests for secure, scalable logistics solutions. Responsibilities include test-driven development, API and microservices testing, CI/CD pipeline integration, performance and load testing, cloud-based testing, database validation, code reviews, observability, and collaboration within Agile teams. The role also promotes strong engineering practices, documentation, knowledge sharing, and adoption of emerging testing technologies.

Own the commercial performance and full lifecycle of customer contract-rate agreements, including capacity planning, pricing terms, renewals, billing accuracy, approvals, reporting, and process improvement. Partner with Sales, Finance, and Pricing to optimize contracted capacity, protect margins, maintain accurate system rates, prevent revenue leakage, and ensure contracts are renewed or renegotiated before expiry.

Own HR business partnering for Tech, Product, Finance, Legal, Compliance, and CEO Office populations. Manage employee relations cases, performance and calibration cycles, lifecycle processes, compensation decisions, documentation, reporting, headcount reconciliation, and IPO readiness. Advise managers on sensitive people matters, ensure compliance with Malaysian employment law, and maintain audit-ready records and evidence.

Build and run Teleport’s India People function across multiple offices and operations sites. Advise managers on employee relations, performance, talent, grievances, disciplinary matters, and exits. Own the employee lifecycle, POSH compliance, holiday and attendance policies, statutory compliance across multiple states, payroll and HRIS reconciliation, Labour Codes transition, and contingent workforce obligations. The role requires strong documentation, judgment, Hindi and English fluency, and regular travel to operational locations.

Lead industry-focused communications to raise Teleport's brand and executive profiles. Develop messaging frameworks, craft keynote and thought-leadership content, coach spokespeople, curate platforms, coordinate cross-functional awareness campaigns, and design crisis communication policy and playbooks. Own execution, reporting, and stakeholder alignment.

Design and produce China-market visual assets across digital, print, and events. Localise global campaigns into Mandarin and platform-specific formats, ensure brand consistency, prepare production-ready files, and collaborate with marketing and regional creative teams to deliver culturally relevant work.

This internship program at Teleport Malaysia offers students practical experience in logistics, finance, marketing, and other fields while promoting learning and personal growth.

Support the Treasury team by monitoring cash balances, assisting weekly cash forecasts, preparing bank documentation, following up with stakeholders, updating SOPs, and performing ad hoc financial and data analysis.

The Solution Manager designs and implements logistics solutions for e-commerce, collaborating with various teams to ensure project success and operational efficiency.

Oversee procurement strategy, sourcing, supplier management, operations, cost optimization, and process improvement at Teleport. Lead the procurement team and ensure compliance with policies while driving efficiencies.

The Visual Designer will create and produce visual assets tailored for the China market, ensuring brand consistency and local relevance, while collaborating with marketing teams.

The Content Marketing Specialist will develop and manage social media content, measure performance, collaborate with teams, and create engaging content for Teleport China.