Jobs at Tata Tele Business Services

Provides technical support and fault resolution for VoIP and PSTN voice-core networks. Manages node backups, hardware rectification, patch upgrades, POI augmentation, outages, commissioning, and PRI/SIP migrations. Handles customer complaints, audits, compliance, change requests, payments, vendor and infrastructure coordination, preventive maintenance, product testing, and special projects.

Manages channel partners and drives new business acquisition, customer satisfaction, partner productivity, and revenue growth across telecom and ICT services. Responsibilities include partner planning, training, demand generation, large-deal support, policy adherence, issue resolution, capability presentations, competitive monitoring, and increasing existing-product sales. The role collaborates with sales, marketing, finance, technology, solutions, and network teams to achieve territory targets.

Develop and manage relationships with large business partners for Tata Tele Business Services’ connectivity and digital technology solutions. The role supports partner growth, customer-centric engagement, and promotion of services including cloud, security, IoT, collaboration, and marketing solutions. The provided description does not specify detailed responsibilities, qualifications, compensation, travel, or work authorization requirements.

Serve as the Product Owner for TTBS: define product vision, prioritize backlog, collaborate with stakeholders and engineering, drive Agile delivery, and ensure solutions meet business and customer needs.

Manage a designated customer base to reduce churn, renew data circuits, increase revenue, and improve customer satisfaction. Build customer relationships, identify upselling and revenue enhancement opportunities, analyze account revenue and non-usage, address complaints, and coordinate with sales, technology, service assurance, collections, and customer success teams. Conduct customer visits and execute special retention and revenue-growth projects.

Provide administrative and operational support to the regional sales team, including order processing, CRM updates, customer query handling, sales reporting, scheduling, and coordination with internal teams to enable smooth sales operations.

Develop and manage business partnerships for Tata Tele Business Services, supporting the growth of connectivity, cloud, security, IoT, collaboration, and marketing solutions for business customers.

Leads sales execution across an assigned micro-market, driving new customer acquisition, recurring revenue, funnel conversion, and partner contribution. Recruits, coaches, and manages direct sales representatives while engaging affiliate partners. Oversees field visits, customer presentations, order booking, CRM hygiene, sales reporting, target achievement, and coordination with order management, solutions, and network delivery teams.

Manage telecom channel partners and drive enterprise sales growth through partner acquisition, productivity, business planning, capability development, demand generation, and large-deal support. Ensure channel policy adherence, customer and partner satisfaction, issue resolution, product cross-selling, competitive awareness, and achievement of new-business and existing-product targets. The role collaborates with sales, marketing, finance, technology, commercial, and network teams across the assigned territory.

Manage enterprise channel partners across Kolkata to drive new business, customer acquisition, product expansion, partner productivity, and revenue growth. Responsibilities include business planning, partner capability building, training, demand generation, large-deal support, policy adherence, issue resolution, competitive monitoring, and solution presentations. The role requires strong telecom knowledge, enterprise or B2B sales experience, cross-functional collaboration, and channel management expertise.

Leads technology investment budgeting, forecasting, capex planning, capacity utilization governance, cost optimization, and value realization across telecom network and technology domains. Translates technology roadmaps into investment plans, monitors financial and infrastructure performance, manages risk and compliance, drives SAP and analytics automation, and presents recommendations to executive stakeholders. The role also leads cross-functional governance across Technology, Finance, Commercial, and Service Delivery while mentoring a team.

The posting does not specify detailed responsibilities or qualifications for the Partner Manager role. It introduces Tata Tele Business Services as a provider of business connectivity, communication, cloud, security, IoT, collaboration, and marketing solutions in India.

Manages platinum business partners for Tata Tele Business Services, supporting the delivery and growth of connectivity, collaboration, cloud, security, IoT, and marketing solutions. The description emphasizes customer-centricity, digitalization, innovation, and professional development but provides no specific day-to-day responsibilities or qualifications.

Owns a defined SMB micro-market, driving customer acquisition, recurring revenue, field sales execution, partner development, and team performance. Responsibilities include recruiting and coaching direct sales members, managing affiliate partners, planning local market coverage, converting leads, coordinating service delivery, maintaining CRM data, and reporting sales performance. The role requires strong B2B field sales, funnel management, territory execution, and leadership experience, preferably in telecom, ICT, cloud communications, ISP, or SaaS industries.

Manage and grow strategic relationships with Platinum partners, drive joint revenue and go-to-market initiatives, coordinate cross-functional teams, track partner performance, and meet partnership targets.

The Customer Success Manager will support customer-centric delivery of Tata Tele Business Services’ business connectivity and digital solutions. The role is associated with helping business customers gain value from services spanning connectivity, collaboration, cloud, security, IoT, and marketing solutions. No specific responsibilities, qualifications, compensation, travel, or clearance requirements are provided.

Supports business customers using Tata Tele Business Services connectivity, cloud, security, IoT, collaboration, and marketing solutions. The description provides limited role-specific responsibilities or qualification details.

Manages telecom channel partners to acquire new business, add customer logos, improve partner productivity, and grow existing products per customer. Responsibilities include partner business planning, training, demand generation, customer support, large-deal assistance, policy adherence, issue resolution, competitive monitoring, and solution presentations. The role collaborates with sales, technology, program management, commercial, finance, and solution architecture teams to drive territory growth and customer satisfaction.

Leads the go-to-market farming strategy for Platinum and Gold channel partners. Builds scalable partner-growth frameworks, develops partner infrastructure and capabilities, creates playbooks to increase product penetration and revenue extraction, and coordinates with regional sales, product development, marketing, OEMs, and partner teams. Success is measured by revenue, order bookings, logo-potential extraction, and EPPC growth.

Manage telecom channel partners to acquire new enterprise business, add new customers, improve partner productivity and ROI, and drive product penetration. Responsibilities include business planning, partner training, demand generation, customer satisfaction, channel policy adherence, large-deal support, issue resolution, competitive analysis, and collaboration with sales, marketing, finance, technology, and solutions teams.