Jobs at Synthesia

As a Product Manager, you will lead the strategy for a new product that assesses user readiness through real-time scenarios, driving customer engagement and commercial outcomes.

Lead multiple engineering teams building the Agents Platform, a reliable, low-latency foundation supporting models, voices, and downstream products. Drive complex projects, prioritize work with product and data teams, balance speed and scalability, scale engineering talent, monitor performance, and support career development. Partner with R&D to productionize AI technology and align platform delivery with business, growth, and revenue goals.

Own the architecture, delivery, and operational health of internal developer platforms, CI/CD systems, observability, testing infrastructure, and AI-assisted development tools. Lead multi-quarter technical projects, shape roadmap and strategy with leadership, mentor engineers, and improve developer velocity through scalable tooling. Drive adoption of AI-powered developer capabilities, integrate third-party services, and provide long-term technical direction for the platform engineering organization.

Own sales operations systems, reporting, forecasting, territory planning, lead routing, deal desk processes, quote-to-cash workflows, compensation modeling, and quota analysis. Build dashboards and forecast models, troubleshoot data and process issues, and present pipeline and performance insights to sales leadership. Partner cross-functionally with Sales, Finance, Marketing, Customer Success, and Revenue Operations to improve go-to-market efficiency and decision-making.

Lead end-to-end product design for Synthesia’s AI Playground, a generative-media workspace for creating video clips, images, and motion graphics. Set design direction for prompt experiences, discovery, iteration workflows, and the transition from experimentation to polished Studio videos. Partner with Product and Engineering leaders, influence roadmap decisions, prototype interaction models, establish quality standards, and scale the product into a multi-format creation hub.

Own the Interactive Avatar developer product: define and ship a real-time avatar API/SDK from beta to GA, improve integration and runtime quality, work with engineering/research on trade-offs, partner with go-to-market on packaging/pricing, and track adoption, reliability, and commercial metrics.

Owns end-to-end proposal, RFP, and RFI processes for strategic and enterprise sales opportunities. Coordinates cross-functional inputs from Sales, Finance, Legal, RevOps, Infosec, and Services; manages security questionnaires, due diligence, vendor registrations, and procurement portals. Produces accurate customer-facing documentation, supports deal execution, and improves RFP workflows and knowledge management using Salesforce, Slack, and related systems.

Leads and grows Synthesia’s regional presales team in NYC. Responsibilities include hiring and developing 5–10 Solutions Engineers, coaching discovery, demos, workshops, proofs of concept, and executive readouts, and managing forecasting, pipeline hygiene, performance, and deal risk. Partners with Sales, Product, Customer Success, Enablement, and Product Marketing to improve win rates, refine presales methodology, support strategic opportunities, and communicate product feedback. The role is hands-on in high-impact enterprise deals and requires fluency in MEDDPICC and Command of the Message.

Leads and grows a regional presales team of Solutions Engineers, owning hiring, coaching, forecasting, pipeline hygiene, deal support, demos, technical evaluations, and Proofs of Concept. Partners with Sales, Product, Customer Success, and Product Marketing to improve revenue outcomes. Establishes presales processes, develops demo methodologies and toolkits, coaches MEDDPICC and Command of the Message, manages deal risk, and communicates field feedback to leadership.

Lead and grow a London-based presales Solutions Engineering team of 5–10 people. Hire, coach, and develop engineers while supporting strategic deals through discovery, demonstrations, workshops, proofs of concept, technical evaluations, and executive readouts. Own presales forecasting, pipeline hygiene, performance reporting, deal risk, and resourcing. Partner with Sales, Product, Customer Success, Enablement, and Product Marketing to improve methodologies, toolkits, win rates, and market execution.

Build applied machine learning systems for interactive AI roleplay sessions. Develop models that understand learner speech, evaluate performance, generate real-time coaching feedback, and determine AI avatar responses. The role combines ML expertise with product-focused software engineering, production-scale development, rapid iteration, system design, and collaboration across engineering and product teams.

Work on core enterprise platform systems, focusing on security, reliability, and scalability. Lead project ownership and cross-functional collaboration for scalable technical solutions in a fast-paced AI environment.

Leads Synthesia’s product marketing function across AI video, interactive avatars, APIs, and future products. Owns portfolio positioning, company narrative, launches, competitive strategy, buyer research, and messaging for sales, web, and campaigns. Manages and expands a team of five product marketers, drives enterprise go-to-market enablement, partners with senior stakeholders, and applies AI agents to automate marketing workflows such as research synthesis, competitive tracking, and launch operations.

Build Synthesia’s API product marketing function from scratch. Establish positioning, developer-facing messaging, go-to-market strategy, and launch processes for the Interactive Avatar API. Develop ways to reach and acquire developers while supporting enterprise adoption. The role requires hands-on API integration experience, familiarity with generative AI video tools, product or developer marketing expertise, strong communication skills, senior stakeholder management, and complex program management experience.

Own and facilitate Synthesia’s North America new-hire onboarding program for Sales, Customer Success, and other revenue teams. Responsibilities include delivering live training, preparing cohorts, collaborating with subject-matter experts, improving content and learning activities, tracking readiness metrics, analyzing feedback and performance data, and partnering cross-functionally to accelerate ramp and productivity.

Build and maintain cloud security improvements across AWS/GCP, Kubernetes, and CI/CD environments. Design detection and response capabilities using SIEM, EDR/MDR, cloud-native detections, and CNAPP tools. Investigate and respond to security incidents end to end, develop detection logic and playbooks, and create security tooling and automations using Python, Terraform, and infrastructure-as-code. The role also supports endpoint security and secure DevOps practices.

Synthesia is accepting general applications for marketing talent across performance, growth, field marketing, SEO, brand and creative, copywriting, social, product and customer marketing, lifecycle, and analytics. Candidates should demonstrate measurable results, data-driven decision-making, strong writing, ownership, independent execution, adaptability, and enthusiasm for AI. Applicants should identify where they can have the greatest impact and provide examples of accomplishments supported by metrics.

Own global sales operations for Sales, Sales Development, and Sales Engineering. Lead forecasting, pipeline inspection, sales process architecture, territory and quota deployment, compensation design, SE coverage, and operational reporting. Partner with senior sales leaders and cross-functional GTM Engineering and Data teams, drive system adoption, and build AI-assisted workflows for deal inspection, risk flagging, enrichment, and forecast commentary. Manage a distributed team across US and European time zones.

Lead global post-sales operations across Customer Success, Professional Services, Support, and Moderation. Own renewal forecasting, health scoring, retention modeling, lifecycle processes, capacity planning, systems data quality, and AI-enabled workflows. Partner with Finance, GTM Engineering, Data, and senior post-sales leaders while managing and coaching a distributed operations team across North America and Europe.

Develop and scale production-grade video foundation models for human-centric video generation. Lead applied research and engineering projects involving diffusion modeling, conditioning, distributed multi-node training, evaluation, ablation studies, inference optimization, reproducibility, monitoring, and production deployment. Collaborate across teams to deliver stable, controllable, high-quality, cost-efficient video generation systems.