Jobs at Synthesia

Provide commercial legal support for sales, partnerships, vendor purchases, and go-to-market teams. Draft, review, and negotiate service agreements, software licenses, DPAs, NDAs, and enterprise contracts; advise on IP, data privacy/security, AI terms, and regulatory matters; develop policies, playbooks, and processes; and deliver practical in-house legal guidance to balance business objectives and legal risk.

Lead and grow a senior Application Security engineering team; define AppSec strategy and roadmap; engage deeply on threat modelling, security architecture, agentic/AI-native tooling, SAST/SCA, vulnerability management and automation; embed security into the SDLC, coordinate with leadership and partner teams, and represent AppSec externally for compliance and customer interactions.

Own growth for a core product area end-to-end (acquisition, activation, adoption, retention). Partner with product, engineering, marketing and GTM to design growth into the product, build acquisition loops, define measurable outcomes, and rally cross-functional teams to hit funnel and activation metrics.

Manage full sales cycle for Mid Market accounts (100-1,000 employees): prospect, qualify using MEDDPICC, run demos, close deals, expand footprint across business units, and maintain pipeline in Salesforce.

Lead and develop a team of scaled CSMs managing a $22M+ ARR portfolio. Build and run data-driven digital engagement and automation programs to drive adoption, retention, renewals, and expansion. Partner with Product, RevOps, and Enablement to design, test, and iterate scalable tech-touch solutions and report on retention, forecasting, and customer health.

Lead and develop a team of Scaled CSMs managing a $22M+ ARR portfolio. Design and execute scalable, data-driven digital customer success programs to drive adoption, retention, and expansion. Partner with Product, RevOps, and Enablement to build automated engagement solutions, coach renewals and expansion conversations, manage retention metrics and forecasting, and represent the scaled segment to influence tooling, process, and product decisions.

Lead applied research and engineering to build production-grade video foundation models. Work includes developing latent video diffusion models, designing conditioning for controllability, scaling distributed multi-GPU training, improving training stability, building evaluation frameworks, and optimizing inference for low-latency, high-resolution deployment.

The role involves generating leads through inbound and outbound activities, educating prospects, and facilitating meetings as a Sales Development Representative at Synthesia.

Drive growth through inbound and prospecting activities, generating leads, educating prospects, and conducting follow-ups to set meetings.

The Strategic Account Executive will drive Annual Recurring Revenue by securing high-value customers, manage a robust sales pipeline, and collaborate with Customer Success for account expansion.

As a Strategic Customer Success Manager, you'll manage French accounts, drive customer relationships, and ensure successful onboarding and client satisfaction with Synthesia's AI video platform.

The Strategic Account Executive will drive revenue by securing and expanding relationships with high-value clients in the DACH region, ensuring sales opportunities, accurate forecasting, and collaboration with the Customer Success team.

The Enterprise Account Executive will manage the full sales cycle for enterprise clients, focusing on cold outreach, closing deals, and expanding relationships using methodologies like MEDDPICC, primarily in the US market.

Provide frontline customer support across email, chat and social media; resolve and escalate technical issues; maintain CRM records (Intercom, Salesforce); meet KPIs like first response time and CSAT; collaborate with cross-functional teams and work shifts including weekends and holidays.

The Solutions Consultant will drive customer onboarding and education programs, develop training strategies, create engaging content, and collaborate with internal teams to ensure customer success and product adoption.

Lead end-to-end SEO across on-page, technical, and content with emphasis on creating high-converting landing pages and UX/CRO. Partner with Product, Design, and Engineering to scope, ship, and iterate website improvements. Use AI and automation to scale workflows, run experiments, and measure performance with Looker/GA4/HubSpot. Audit and optimize localized multi-language sites to drive organic growth and product conversion.

Lead end-to-end technical direction for offline video generation: bridge pre- and post-training, resolve cross-cutting technical gaps, define long-term roadmap with research leadership, accelerate research-to-product handoffs, coach engineers, and drive execution on large-scale generative video models.

Build and operate large-scale data pipelines and orchestration for generative AI research, focusing on video/audio datasets, feature extraction, labeling, and dataset quality to improve model performance.

Lead positioning, messaging, and go-to-market for Synthesia's core studio and video creation product. Own product launches, build the product narrative, drive adoption via campaigns and sales enablement, define competitive positioning, inform product strategy with market intelligence, and collaborate cross-functionally to increase customer usage and sales velocity.

Design and lead end-to-end customer implementations, build architectures and proofs of concept, partner with Sales on scoping and proposals, create playbooks and integration patterns, advise technical and executive stakeholders, and feed customer needs to Product and Engineering to scale platform adoption.