Jobs at Syndigo

Supports daily moderation operations by conducting quality checks of AI and human moderation, monitoring escalated and complex reviews, answering moderator questions, reinforcing policies, identifying trends, and recommending process improvements to the Moderation Manager.

Reviews product images and packaging, captures and verifies product attributes, proofreads records, audits data for accuracy, and meets daily quality, productivity, typing-speed, and timeliness goals. The role requires accurate data entry, strong English comprehension and communication, advanced proofreading, attention to detail, adaptability, and familiarity with varied product types and brands.

Own the health, implementation, growth, and defense of Syndigo’s enhanced content retailer network. Manage retailer and manufacturer relationships, script deployments, integrations, audits, reporting, escalations, business reviews, and expansion opportunities. Partner with Sales, Customer Success, Product, Engineering, and Support to improve content syndication performance, resolve technical issues, strengthen retailer adoption, and identify revenue opportunities. The hybrid Bangalore role requires two office days weekly and European-hours availability.

The Senior Compensation and Benefits Specialist manages total rewards programs across Europe and India, including benefits, leave administration, compensation cycles, job evaluations, market benchmarking, vendor relationships, compliance, audits, and employee communications. The role partners with HR business partners, talent acquisition, leaders, and employees to provide guidance, improve programs, support mergers and acquisitions, and ensure consistent, competitive, and legally compliant rewards practices.

Lead strategy and execution for PXM platform features using an AI-Driven Development Lifecycle. Define requirements, build POCs/prototypes, partner with engineering, drive releases, coordinate launches, train users, and advance AI and autonomous agents to automate workflows and improve data quality and customer productivity.

Lead concepting and execution of high-quality, on-brand visual design across digital, web, campaigns, events, and marketing. Maintain and evolve brand identity, design systems, and templates. Collaborate with marketing, product, and sales, present concepts to stakeholders, manage multiple projects, and work with external vendors. Drive motion graphics/video work, leverage market insights, and champion AI to scale creative workflows.

Leads presales activities for complex enterprise opportunities, partnering with sales and solution teams to deliver tailored demonstrations, technical workshops, RFP responses, and solution discussions. Translates customer requirements, data challenges, integration needs, and technology landscapes into value-focused Syndigo solutions. Provides expertise across PIM, MDM, PXM, syndication, data governance, APIs, enterprise integrations, and digital commerce while serving as a senior technical resource and subject matter expert.

Lead and grow an 8–12 engineer team to deliver scalable, reliable SaaS systems. Manage hiring, performance, sprint planning, architecture reviews, CI/CD, observability, and technical debt reduction. Partner with Product, Design, QA, and DevOps to prioritize roadmap items and drive engineering best practices, operational excellence, and continuous improvement.

Design, develop, and test scalable cloud-native software for product data integrations. Build REST APIs, data import/export components, mappings, and transformation logic using Microsoft Azure services. Troubleshoot integrations and data pipelines, write automated tests, participate in code reviews, and collaborate with Product, QA, and DevOps teams on CI/CD and deployments. Work in an Agile environment and contribute to medium-complexity projects while supporting platform reliability and observability.

Designs, develops, tests, and maintains scalable cloud-native applications and REST APIs for product data integrations. Builds data import/export frameworks, transformation pipelines, microservices, and Azure integrations. Troubleshoots complex data and API issues, improves reliability and observability, writes automated tests, participates in code reviews, and leads architecture decisions. Collaborates with Product, QA, and DevOps teams in an Agile environment while mentoring less-experienced engineers.

Lead partner marketing for strategic technology, cloud, systems integrator, and channel partners. Develop go-to-market strategies, co-marketing campaigns, messaging, MDF programs, sales enablement, and scalable partner playbooks to drive partner-driven pipeline and adoption.

Lead discovery and strategy sessions, deliver tailored product demos, build ROI-driven business cases, maintain demo environments, and collaborate with Sales/Product/Marketing to design solutions using APIs and SDKs. Influence buying decisions through value-centric storytelling and executive-level presentations.

Serve as strategic advisor to named foodservice accounts, drive retention, renewals, and revenue growth through consultative sales, account planning, stakeholder engagement, and cross-functional collaboration to embed Syndigo solutions and deliver measurable business value.

Plan, coordinate, execute, and report on multi-channel demand generation programs (email, webinars, social, paid) to drive awareness, engagement, leads, pipeline, and revenue. Manage webinar strategy and logistics, social media channels, campaign assets, segmentation, nurture programs, performance reporting, and cross-functional collaboration to optimize campaign effectiveness.

Lead full-cycle recruiting for multiple functions and regions, advising hiring managers, building proactive sourcing strategies, developing diverse pipelines, managing candidate experience, partnering on offers, and improving recruiting processes and ATS data.

Drive new business by prospecting manufacturers, retailers, and suppliers for Syndigo’s in-store/category management solutions. Use consultative selling to demo SaaS products, qualify needs, negotiate contracts, manage pipeline in Salesforce/Clari, and hit activity and revenue KPIs with cross-functional collaboration.

Lead onboarding, training, and adoption for enterprise B2B SaaS customers; act as primary customer contact and trusted advisor; drive renewals, expansion, and retention; coordinate cross-functional teams, conduct QBRs, monitor account health, and mentor CSM team members. Travel to customers as required.

Lead a Customer Success team of 8 to drive retention, expansion, and advocacy across Brands. Own GRR/NRR, renewal readiness, risk mitigation, adoption, executive relationships, advocacy programs, success plans, health scoring, QBRs, cross-functional alignment, reporting, and talent development to ensure customer value realization and commercial outcomes.

Drive new business pipeline through outbound prospecting, ABM campaigns, and lead qualification within retail and eCommerce. Research target accounts, engage stakeholders via phone/email/social, maintain Salesforce data, track pipeline and forecasting, and collaborate with Sales and Marketing to transition qualified opportunities.