Jobs at Syndigo

Plan, coordinate, execute, and report on multi-channel demand generation programs (email, webinars, social, paid) to drive awareness, engagement, leads, pipeline, and revenue. Manage webinar strategy and logistics, social media channels, campaign assets, segmentation, nurture programs, performance reporting, and cross-functional collaboration to optimize campaign effectiveness.

Lead complex enterprise PXM, PIM, and MDM programs from planning through delivery. Own governance, budgets, forecasts, risks, dependencies, scope changes, and commercial impacts while coordinating customers, partners, system integrators, architects, implementation, product, engineering, and commercial teams. Facilitate executive steering committees, communicate program status transparently, ensure financial performance, and govern compliant AI-assisted delivery practices.

Creates, adapts, edits, and quality-checks multilingual B2B marketing content across email, social media, landing pages, campaigns, events, and partner initiatives. Co-owns international organic social media, coordinates stakeholders and external partners, optimizes content for search and AI discovery, and uses performance insights to improve engagement, lead generation, registrations, and conversions across European and ANZ markets.

Leads Syndigo’s procurement function across indirect and technology-focused spend, including category strategy, strategic sourcing, negotiations, contract lifecycle management, supplier performance, risk management, and procure-to-pay operations. The role builds scalable procurement processes, delivers savings and cost avoidance, partners with Legal, Finance, Engineering, Security, and Privacy, and leads procurement talent and M&A supplier integration activities.

Prospect and close expansion opportunities within existing SMB and mid-market accounts. The role conducts needs analysis, presents SaaS solutions, negotiates pricing and contracts, manages Salesforce pipelines, develops account strategies, and performs outbound prospecting through calls, email, networking, and sales technology. The Account Executive collaborates with account management, business development, operations, and solution engineering teams while meeting activity and revenue quotas.

Enters and interprets product packaging information in the company platform, follows predefined data standards, audits content accuracy, and validates and corrects product information before manufacturer approval. The role requires strong attention to detail, process adherence, communication skills, and familiarity with Windows and Microsoft Office. No prior experience is required, as training is provided. This is a hybrid position for candidates in Joinville, Brazil, with work required in the office five days per week.

Coordinates client projects and operational initiatives, maintaining project plans, timelines, status reports, deliverables, and documentation. Supports client onboarding, meetings, stakeholder communication, risk tracking, and process improvements. Assists with collecting, validating, and maintaining nutrition, ingredient, menu, and product data while resolving discrepancies and ensuring accurate, timely content updates. This remote role requires working US night shift hours.

Manage Total Rewards programs across Europe and India, including benefits, compensation, leave administration, vendor relationships, compliance, benchmarking, and annual pay processes. Partner with HR leaders and business stakeholders on job evaluations, compensation decisions, employee communications, and process improvements. Support audits, regulatory changes, mergers and acquisitions, and the consistent delivery of competitive, compliant rewards programs.

Manage relationships and account strategies for mid-market B2B SaaS clients. Own renewals, contract negotiations, retention and growth quotas, while identifying upsell opportunities and resolving customer risks. Build executive relationships, demonstrate value, guide clients through product information solutions, forecast revenue, and collaborate with internal teams to deliver customer outcomes.

Reviews and resolves client claims and requests, serving as a liaison between Customer Care and Production. Investigates root causes, coordinates cross-functional teams, ensures quality and production standards, identifies recurring trends, supports process improvements, updates documentation, and helps implement new systems and workflows.

Provides L1 application support for SaaS products in a global 24x7 environment. Owns incidents and service requests, troubleshoots application behavior using logs, APIs, configurations, and data validation, meets SLAs, communicates with customers, documents resolutions, and escalates issues when needed. Requires cloud, API, Linux, monitoring, ticketing, and SaaS support experience, plus willingness to work rotating shifts, weekends, and holidays.

Lead strategy and execution for AI-driven capabilities across the Product Experience Management platform. Define requirements, user stories, acceptance criteria, business rules, and process flows; partner with engineering and stakeholders through delivery; coordinate launches, training, and documentation; identify automation opportunities; and use generative AI, agents, and intelligent workflows to improve product quality, customer productivity, and measurable outcomes.

Lead enterprise solution architecture and functional design for PXM, PIM, and MDM implementations. Responsibilities include discovery, data modeling, taxonomy and workflow design, integrations, migration and cutover planning, AI data-readiness assessment, governance design, and customer workshops. The role serves as design authority across complex enterprise environments and requires strong data governance, platform, communication, and French and English language skills.

Identifies, researches, engages, and qualifies B2B prospects through phone, email, WhatsApp, and social media. Maintains accurate lead data, presents company solutions, schedules qualified meetings, assesses customer fit, gathers business needs, and supports Sales and Marketing demand-generation activities. Participates in events, external meetings, and business trips as needed. This is a hybrid role requiring two days per week in the Joinville office.

Owns end-to-end functional and solution architecture for enterprise PXM, PIM, and MDM implementations. Leads discovery, data modeling, taxonomy and workflow design, integration strategy, migration planning, data governance, and AI readiness assessments. Facilitates customer workshops, defines target-state architectures, produces functional specifications, and serves as design authority throughout delivery. Partners with implementation, program, product, engineering, and partner teams to reduce delivery risk and ensure scalable, governed solutions.

Lead enterprise PXM, PIM, and MDM implementations, overseeing configuration, integrations, deployments, data migration, environment promotion, and technical quality governance. Troubleshoot complex cross-system issues, enforce delivery standards, coordinate internal and partner teams, mentor consultants, and contribute reusable implementation assets. Establish responsible AI-assisted delivery practices, including human review checkpoints and customer data safeguards. Collaborate with architects, program managers, engineering, product, customers, and system integrators to ensure predictable technical outcomes.

Lead partner marketing for strategic technology, cloud, systems integrator, and channel partners. Develop go-to-market strategies, co-marketing campaigns, messaging, MDF programs, sales enablement, and scalable partner playbooks to drive partner-driven pipeline and adoption.

Own end-to-end technical delivery for enterprise PXM, PIM, and MDM implementations. Configure systems, workflows, integrations, and data migrations; lead testing, troubleshooting, customer sessions, and defect resolution. Work with REST APIs, JSON, SQL, Postman, Jira, and Confluence while mentoring junior consultants and managing technical risks across global teams.

Maintains and validates product master data in the GDSN data pool, processes high-volume customer orders, communicates with German-speaking customers, ensures accurate billing, updates CRM records, and performs administrative and operational tasks.

Owns end-to-end implementation projects for healthcare and medical device clients, from discovery and requirements gathering through go-live and handoff. Manages scope, timelines, risks, deliverables, issue triage, client communications, and cross-functional coordination with Product, Support, Services, and Engineering. The role also translates healthcare regulatory requirements, including FDA GUDID and EUDAMED, into business workflows and solutions while delivering reporting, dashboards, executive reviews, and actionable recommendations.