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Artificial Intelligence • Analytics
The Software Implementation Engineer installs and configures NICE software solutions, resolves technical issues, integrates solutions, tests implementations, and provides ongoing technical support.
Artificial Intelligence • Analytics
Provide L1/L2 support for NICE products, manage customer relationships, perform technical troubleshooting, and assist in deployment and maintenance of NICE systems.
Artificial Intelligence • Analytics
As a Customer Support Specialist, you will respond to customer inquiries via phone, chat, and email, ensuring issues are resolved and documented in the CRM system while adhering to company guidelines.
Artificial Intelligence • Analytics
The Change Management Specialist leads organizational change initiatives, guiding stakeholders through processes, and ensuring adoption of new systems and technologies.
Artificial Intelligence • Analytics
As a Team Manager, you will oversee performance and service quality, manage client communication, create effective strategies, and identify training needs to enhance staff skills.
Artificial Intelligence • Analytics
The Quality Assurance Specialist will enhance customer experience, analyze feedback, implement improvement strategies, and collaborate with various teams to boost satisfaction.
Artificial Intelligence • Analytics
As a Customer Support Specialist, you will respond to customer inquiries via phone, chat, and email, ensure proper documentation, and escalate complex cases while providing excellent customer service.
Artificial Intelligence • Analytics
Lead the design and governance of SAP landscape, ensuring solutions align with business goals while collaborating with IT and stakeholders.
Artificial Intelligence • Analytics
Provide expert customer support, monitor quality, handle advanced cases, coach agents, and collaborate with teams to enhance customer experience.
Artificial Intelligence • Analytics
The Senior PL/SQL Developer will design and develop database solutions, optimize PL/SQL code, and mentor team members while ensuring database performance and integrity in a complex environment.
Artificial Intelligence • Analytics
As a Customer Support Specialist, you'll assist customers via phone, chat, and email, resolving inquiries and documenting interactions in the CRM system.
Artificial Intelligence • Analytics
The Data Delivery Lead oversees complex data initiatives, ensuring alignment with business strategy, managing delivery teams and stakeholder communication, and implementing data platforms and management principles.
Artificial Intelligence • Analytics
The Associate Manager Training will create and implement training programs, manage training effectiveness, and guide team members while ensuring quality standards are met.
Artificial Intelligence • Analytics
The Software Implementation Engineer will install and configure NICE software solutions, resolve technical issues, integrate solutions, conduct testing, and provide support throughout project stages.
Artificial Intelligence • Analytics
As a Sports Specialist, you will provide top-notch customer service, assist fans with digital sports platforms, and enhance fan experiences through communication and problem-solving.
Artificial Intelligence • Analytics
Manage a portfolio of small business customers, optimizing their digital ads and fostering client relationships to drive business growth.
Artificial Intelligence • Analytics
Provide exceptional customer service as a brand ambassador, resolving fan inquiries via various communication channels and enhancing their experience with digital sports platforms.
Artificial Intelligence • Analytics
Provide exceptional customer service for sports fans using digital platforms. Educate fans, resolve inquiries, and maintain product knowledge.
Artificial Intelligence • Analytics
Lead and mentor engineering teams in developing conversational AI projects, enhance platform capabilities, and improve architectural standards for scalability and performance.
Artificial Intelligence • Analytics
Develop and implement solutions using Oracle ADF, SQL/PL-SQL, and manage tasks, ensuring quality and performance standards are met.