Training Coordinator

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Summary:

We are seeking a highly organized and proactive SAP Training Coordinator to support the planning, coordination, and delivery of SAP training programs across the organization. The ideal candidate will work closely with SAP project teams, functional leads, subject matter experts (SMEs), and external vendors to ensure that all users are adequately trained on SAP modules relevant to their roles.

Key Responsibilities:

• Training Coordination & Scheduling
  • Coordinate the planning and scheduling of SAP training sessions (in-person, virtual, or hybrid).
  • Manage logistics including venue booking, training materials, invites, registration, and attendance tracking.
• Curriculum & Content Management
  • Support the development and review of SAP training materials and documentation in collaboration with SMEs.
  • Maintain a centralized training repository for easy access and version control.
• Stakeholder Collaboration
  • Liaise with project managers, department heads, and end users to assess training needs.
  • Coordinate with third-party vendors and SAP consultants to organize and deliver specialized training.
• User Support
  • Provide guidance and support to SAP users during the learning process.
  • Address training-related queries and ensure feedback is collected post-training.
• Reporting & Compliance
  • Track and report training metrics (attendance, feedback, completion rates).
  • Ensure compliance with corporate policies and audit requirements for SAP training documentation.

Required Qualifications:

• Bachelor's degree in Business, Information Technology, Human Resources, or a related field.
• 10+ years of experience in training coordination, ideally in an ERP or SAP implementation environment.
• Familiarity with SAP modules (e.g., FI, MM, SD, HCM) and understanding of business processes.
• Proficiency in MS Office, Learning Management Systems (LMS), and project tracking tools.

Key Skills & Competencies:

• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced, project-driven environment.
• Detail-oriented with strong documentation and reporting capabilities.
• Experience with change management and end-user adoption strategies is a plus.

Preferred Qualifications:

• Experience in large-scale SAP implementation or migration projects.
• Knowledge of SAP Enable Now or other digital adoption platforms.
• Certification in SAP or project coordination (e.g., PMP, CAPM) is an advantage.

Working Conditions:

• May require occasional travel to regional offices or training sites.
• Flexible to work across global time zones if supporting multinational users.

All your information will be kept confidential according to EEO guidelines.