Jobs at SuperOrdinary

Manage day-to-day TikTok Shop Seller Center across multiple accounts: ensure product listings are live, orders sync and fulfill, optimize operations to drive sales, troubleshoot platform issues, coordinate inventory, fulfillment, logistics, and customer support, and collaborate cross-functionally to improve conversion and customer experience.

Lead marketing strategy for a creator-focused startup, specializing in performance and brand marketing to maximize ROAS. Oversee paid advertising (Facebook, Instagram, SEO, PPC, podcast, influencer), manage brand activations and agencies, mentor a marketing team, track analytics and metrics, and collaborate cross-functionally to drive growth and brand awareness in the creator economy.

Provide technical troubleshooting and consulting for users, resolve queries, review logs, escalate issues to engineering, maintain SOPs, write daily reports, update dashboards, and support product optimization and user feedback projects.

Lead product development for FanFix by defining vision, requirements, and metrics. Work with engineers, designers, and data scientists to launch web-based creator monetization features, integrate research and analytics, and drive cross-functional execution and user satisfaction.

Serve as the first full-time product designer on the FanFix team to define and deliver user-centered features. Collaborate with PMs and engineers, conduct user research, create wireframes, journeys, and mockups across devices, establish design guidelines, and present/defend design decisions to stakeholders.