Jobs at Superlanet

Supports desktop and end-user technologies in an onsite healthcare environment. Troubleshoots Windows, Active Directory, networking services, VDI/Citrix, hardware, peripherals, and software issues. Installs and validates solutions, supports system implementations, change management, disaster recovery, and technical projects. Maintains documentation, serves as a technology subject matter expert, assists team members, and coordinates issue resolution across technical teams and stakeholders.

Lead complex Epic healthcare IT initiatives, including Community Connect implementations, practice onboarding, upgrades, optimizations, go-live, and stabilization. Manage project plans, workstreams, risks, dependencies, governance, stakeholder communications, executive reporting, cutover, and transition to support across multiple concurrent projects and implementation waves.

Supports Epic technical readiness across healthcare organizations, including workstation and endpoint deployment, printer and peripheral configuration, site assessments, troubleshooting, documentation, cutovers, dress rehearsals, command centers, and go-live activities. Coordinates with desktop, network, Epic application, project, and operations teams during implementations, upgrades, Community Connect deployments, and managed services engagements. Requires onsite travel to client locations as needed.

Develops communications, training content, tip sheets, job aids, FAQs, and readiness materials for Epic implementations, upgrades, go-lives, optimizations, and managed services. Partners with analysts, project leaders, healthcare stakeholders, and subject-matter experts to translate technical and workflow changes into clear end-user content. Coordinates reviews, approvals, version control, stakeholder feedback, and multiple client priorities while supporting organizational change management and adoption in a fully remote environment.

Designs, builds, and supports secure, scalable Microsoft Azure infrastructure for cloud, data, and AI initiatives. Responsibilities include implementing Terraform-based Infrastructure as Code, supporting cloud migration and modernization, managing IAM, networking, encryption, monitoring, CI/CD, DevSecOps, and disaster recovery, and partnering with data and AI teams. The role also supports Microsoft Fabric, data lake, and Azure data platform environments while troubleshooting performance and infrastructure issues.

Leads enterprise identity and access management initiatives, serving as a technical SME for Epic Security, SailPoint, Okta, Entra ID, and Active Directory. Develops RBAC models, provisioning workflows, identity lifecycle processes, and governance controls; remediates excessive access; supports audits, risk assessments, automation, and incident response. Partners with technical and business stakeholders, mentors junior analysts, handles escalations, and participates in a 24/7 on-call rotation.

Manage complex identity, access, provisioning, and Epic Security activities for a healthcare client. Administer SailPoint, Okta, Microsoft Entra ID, Active Directory, RBAC, lifecycle management, and access governance. Troubleshoot security issues, evaluate access risks, support audits and remediation, contribute to automation and implementations, and advise stakeholders as a subject matter expert. Participate in a 24/7 on-call rotation and provide technical guidance to other analysts.

Leads, coaches, and develops recruiting staff while managing recruiter performance, pipelines, candidate quality, and recruiting processes. Oversees KPIs, screenings, submissions, workflows, sourcing strategies, and difficult-to-fill searches. Partners with account managers and leadership to meet client hiring needs, improves team efficiency and quality, and personally recruits for priority technical and healthcare IT roles.

Leads the healthcare organization's cybersecurity governance, risk, and compliance program, including HIPAA risk analyses, policy development, regulatory compliance, third-party risk, incident response, business continuity, executive reporting, and security governance for clinical and research environments. Builds and mentors the GRC team, oversees risk assessments and remediation, supports audits, and partners with executive, legal, privacy, clinical, research, and technology stakeholders.

Supports configuration, implementation, integration, testing, optimization, and troubleshooting of academic technology platforms. Responsibilities include implementing a virtual learning environment, transitioning learner information systems, preparing data imports, developing mappings and integration specifications, gathering requirements, coordinating with stakeholders and vendors, executing testing, supporting go-live activities, and maintaining technical documentation.

Provides frontline audiovisual and instructional technology support across classrooms, simulation labs, conference rooms, and learning spaces. Sets up and troubleshoots hybrid meeting systems, presentation technology, instructional hardware, and live events. Supports Laerdal SimCapture implementation, simulation lab AV upgrades, equipment installation, platform configuration, documentation, and faculty and staff training in an academic healthcare environment.

Supports faculty and academic staff through Canvas LMS administration, instructional material development, faculty consultation, training, troubleshooting, and learning technology support. Creates course shells, manages enrollments and gradebook workflows, develops guides and videos, supports Microsoft 365 and AI-enabled tools, promotes accessible course design, and maintains instructional documentation and knowledge-base content.

Develops, tests, deploys, monitors, and troubleshoots Workday integrations using Workday Studio, EIBs, APIs, XML, XSLT, and Cloud Connectors. Maintains Workday and UKG/Kronos integrations, supports production operations and deployments, partners with HRIS, HR, IT, and vendors, and provides backup Workday HCM administration and security support.

Leads the design, development, testing, deployment, and support of complex Workday HCM and Payroll integrations. Owns integrations across implementation, go-live, stabilization, and production support; troubleshoots issues; performs root-cause analysis; and establishes integration standards, documentation, monitoring, and support processes. Partners with technical teams, stakeholders, vendors, and implementation partners while providing guidance on architecture, scalability, security, and best practices.

Configure, implement, test, optimize, and support Workday Payroll or HCM environments. Translate business requirements into scalable configurations, troubleshoot production issues, support data conversion, testing, cutover, go-live, releases, and stabilization, and partner with HR, payroll, IT, and business stakeholders. Payroll responsibilities include payroll processing configurations, tax requirements, reconciliation, GL mapping, and EIBs. HCM responsibilities include core HCM, staffing, recruiting, compensation, benefits, talent, performance, security, reporting, and calculated fields.

Lead enterprise network and hybrid cloud architecture across a complex healthcare environment. Design routing, switching, WAN, data center, and secure multi-cloud connectivity using Azure, AWS, BGP, and OSPF. Drive Zero Trust segmentation, network security, automation, high availability, disaster recovery, and business continuity. Partner with technical and executive stakeholders to develop infrastructure strategy and optimize performance for clinical, data, interoperability, and AI workloads.

Configure and optimize UKG Pro WFM, develop and support Boomi integrations, manage APIs and data transformations, troubleshoot integration issues, oversee releases and migrations, maintain system security and documentation, and collaborate with HRIS, IT, operations, and vendors on enhancements and projects.

Lead and scale business development for a clinician-led healthcare IT staffing firm. Drive new client acquisition, manage full sales cycle, expand accounts, support RFPs and proposals, and build a high-performing sales function focused on Epic and other EMR staffing solutions.

The VP of Business Development will lead revenue growth, drive new client acquisition, expand accounts, and maintain strategic relationships in healthcare IT staffing.

Manage and grow a portfolio of healthcare IT client accounts, serve as primary client contact, identify upsell/cross-sell opportunities, partner with recruiters to deliver technical talent, run regular client meetings, track activity in CRM, and execute account growth strategies to drive revenue and retention.