Jobs at SumUp

Support affiliate partner research, onboarding, activation, offer and content maintenance, asset and tracking requests, performance reporting, and campaign coordination. The intern will collaborate with agencies, designers, and content teams while gaining hands-on experience in performance marketing, online customer journeys, campaign KPIs, and affiliate channel management.

Lead trade marketing strategy for Italy, driving sell-out across major retail accounts and partner stores. Manage a 15-person field team, coordinate promotional plans and product launches, monitor in-store execution, collaborate on localized campaigns, and oversee the external field agency relationship. The role combines strategic planning, retail execution, project management, and people coordination in an office-first Milan environment.

Partner with Product, Design, Engineering, and Analytics Engineering to analyze customer behaviour and product performance using funnel, cohort, and segmentation analyses; define and monitor KPIs; design and analyze A/B tests; build dashboards and reports; surface trends and recommendations; and apply AI/ML (including LLM-assisted) techniques to speed insight generation and measurement.

Support French-speaking merchants during onboarding, guide product setup and activation, encourage first transactions and early adoption, monitor inactive users, provide training, troubleshoot issues, and coordinate with sales teams. The role also handles inbound support escalations and requires fluent French and English communication in an onsite, fast-paced startup environment.

Own end-to-end revenue and customer acquisition budget planning for acquisition channels. Build scalable financial models, run scenario analyses, and deliver insights to senior stakeholders. Act as primary finance business partner to channel leads, perform deep-dive analyses by country/category/channel, create business cases and product-level forecasts, help migrate planning to scalable tools, and mentor an intern/analyst.

Design and maintain Terraform-based infrastructure and production EKS clusters at scale. Own platform reliability, performance tuning, service mesh implementation, security and compliance initiatives, CI/CD automation, incident improvements, and developer experience. Participate in on-call rotations, contribute to technical designs, and mentor engineers across the team.

Lead SumUp’s global KYC strategy and financial crime compliance framework across multiple markets. Own PEP and sanctions screening tools and controls, develop customer risk-scoring methodologies, streamline enhanced due diligence requirements, and lead remediation following regulatory reviews and escalated cases. Partner with AML Operations, Onboarding, and product teams to create scalable compliance processes while advising senior leadership and engaging with regulators.

Build and lead SumUp’s Field Sales presence across Denmark. Sell point-of-sale systems and card readers directly to small businesses, recruit and coach 10–15 commission-based representatives, launch new territories, set targets, track performance, improve conversion, and share local market insights with headquarters.

Build and maintain analytical data models, datasets, pipelines, automations, KPIs, and dashboards supporting retention, activation, and merchant intelligence initiatives across the Americas. Improve data reliability through testing, monitoring, documentation, and root-cause analysis. Partner with Operations stakeholders to translate business needs into scalable data solutions and decision-ready insights.

Leads SumUp’s company-wide pricing and monetisation strategy, governance, decision rights, experimentation, tooling, and execution. Identifies opportunities to improve revenue, margins, adoption, upsell, and customer value across merchant pricing, payments, packaging, products, and markets. Partners closely with Product, Finance, Sales, Commercial, and Engineering while building and developing the pricing function and influencing executive stakeholders.

Lead SumUp’s company-wide pricing and monetisation strategy, governance, decision rights, tooling, and experimentation. Partner with Product, Finance, Sales, Commercial, and Engineering to identify opportunities, improve pricing execution, and connect packaging and pricing decisions to revenue, margin, adoption, and customer value. Build and develop the pricing or monetisation function while influencing senior leadership and establishing repeatable, evidence-led commercial processes.

Design and own CRM communications across email, in-app messages, banners, and landing pages. Build and maintain Figma templates, components, and visual asset libraries. Translate brand guidelines into CRM channels, act as quality gate on campaigns, collaborate with content and strategy teams, manage multiple concurrent requests, and propose improvements to CRM design language.

Design and deliver polished, on-brand creative assets across campaigns, social, email, display, print, web, out-of-home, and events. Translate briefs into production-ready work, collaborate with cross-functional marketing teams, manage multiple projects, communicate timelines, participate in design reviews, and apply feedback while maintaining strong visual consistency and craft.

Own and lead backend services for SumUp’s European card issuing, lifecycle management, and transaction-processing systems. Responsibilities include architecture, end-to-end delivery, testing, observability, production support, code reviews, backlog refinement, incident reviews, and on-call participation. The role requires solving complex distributed-systems challenges, collaborating across teams, and using AI tooling to improve engineering workflows.

Field-based business development role focused on winning new SMB customers for payments and full POS solutions, particularly in hospitality. Responsibilities include territory prospecting, cold outreach, networking, discovery, product demonstrations, pricing, pipeline management, forecasting, referrals, and consultative closing. The role requires at least two years of B2B field sales experience, ideally in merchant services, payments, POS, or related technical or hospitality sales.

Own and improve Salesforce administration for global inbound and outbound telesales. Design scalable workflows, automations, integrations, and data flows; evaluate CRM-adjacent and AI-powered tools; support adoption, reporting, data quality, and user training. Partner with Sales, Revenue Operations, Product, vendors, and stakeholders to translate business needs into effective CRM solutions, measure impact, and continuously improve telesales processes.

Design, build, and operate production-grade backend services, APIs, integrations, and event-driven distributed systems primarily in Go. Define service contracts and data models, support merchant acquisition and fintech operations, modernize services, and improve reliability through observability, security, testing, incident response, and failure handling. Collaborate cross-functionally, own projects end to end, review technical designs, make pragmatic trade-offs, and mentor engineers.

Own high-volume procure-to-pay and general ledger activities across multiple legal entities, including invoice and credit-note processing, accruals, reconciliations, payment proposals, bank postings, and month-end close support. The role also supports the ZIP procurement-system rollout, workflow stabilization, automation, and process standardization while managing vendor communications and resolving discrepancies.

Manage and optimize SumUp’s sales technology stack, including Salesforce and related revenue tools. Own lead routing and distribution, build sales automations and workflows, support new go-to-market initiatives, produce reports and custom data outputs, and use AI-powered tools to organize data into actionable insights. The role partners closely with sales leaders and marketing in an office-first Boulder environment.

Own banking product operations across regulatory submissions, transaction uploads, reconciliation, audits, ticket and inbox management, SLA tracking, governance workflows, and partner coordination. The role supports cross-functional execution with Engineering, Risk, Compliance, and external partners, while identifying workflow improvements that reduce manual effort and strengthen operational reliability and compliance.