Jobs at Sumo Logic

Owns strategic partnerships with MSPs, MSSPs, service providers, and distribution partners across the UK&I and Nordics. Drives partner enablement, go-to-market initiatives, pipeline generation, end-customer acquisition, platform adoption, ARR growth, retention, and quarterly business reviews. Collaborates with Sales, Marketing, Product Management, and distribution partners to increase revenue and minimize churn. Requires extensive account or channel sales experience and travel up to 50%.

Serve as the primary technical resource for ANZ accounts, partnering with sales teams to understand customer needs and close complex opportunities. Lead technical validations and Proofs of Value, deliver product demonstrations, design solutions, and advise executives, developers, and SREs. Apply expertise in security, observability, cloud infrastructure, SaaS, and modern application architectures. Collaborate with Product Management and Engineering to improve Sumo Logic’s platform and customer outcomes.

Serves as the primary technical resource for ANZ accounts, partnering with sales teams to understand customer needs, present solutions, conduct product demonstrations, and lead technical Proof of Value evaluations. Designs solutions across security and observability use cases, supports complex opportunity closure, and engages stakeholders from executives to developers. Collaborates with Product Management and Engineering to improve the Sumo Logic platform and customer outcomes.

Serve as the primary technical resource for Account Executives throughout the sales cycle. Present and demonstrate Sumo Logic, lead technical evaluations and Proof of Value trials, understand customer requirements, design solutions, and technically close complex opportunities. Build relationships with executives, developers, and SREs while partnering with Product Management and Engineering to improve the platform and customer outcomes.

Lead reliability for product-area microservices: define and execute reliability roadmaps, manage SLOs, reduce operational toil via automation, participate in on-call, run RCA and incident coordination, mentor hires, and improve security and efficiency across cloud-native systems.

Lead product-area reliability efforts for planet-scale observability and security products. Define and execute reliability roadmaps, manage SLOs, reduce operational toil via automation, participate in on-call rotations and incident RCA, collaborate across infra and engineering teams, write production code, and hire/mentor SREs.

Lead design and implementation of a modern verification and CI/CD platform, modernize pipelines with AI/ML-driven risk prediction, integrate automated security and compliance, own release automation, mentor engineers, collaborate cross-team, write design docs, and participate in on-call incident response.

Lead product strategy and execution for observability data and reliability surfaces (logs, metrics, traces, dashboards, monitors, alerts, SLOs). Own roadmap and health of live products while building AI-assisted, agentic investigation workflows that reason across telemetry and enforce enterprise governance (RBAC, audit, cost). Drive alerting accuracy, noise reduction, query performance, telemetry-driven insights, and cross-team execution through PRDs, acceptance criteria, and phased rollouts.

Lead product strategy and execution for observability investigation and reliability: own logs, metrics, traces, dashboards, alerts, SLOs, and agent-assisted workflows. Drive roadmap, alert accuracy, noise reduction, AI-assisted investigation, governance (RBAC/audit/cost), and cross-team execution while using telemetry and proposals to guide decisions.