The Senior Application Support Engineer provides technical expertise for web applications, ensuring smooth operation, troubleshooting issues, and optimizing performance using Microsoft technologies such as SQL Server and IIS.

The role requires technical leadership and hands-on development in complex applications; overseeing project execution, team management, and collaboration with stakeholders in a technical capacity.

Manage end-to-end implementation projects for compliance software in financial institutions, ensuring delivery on time and quality. Liaise with clients and internal teams.

The Business Analyst will gather client requirements, configure applications, provide implementation services, conduct training, and support product developments, while managing client expectations throughout the project lifecycle.