Jobs at Staff Domain

Provides frontline SaaS customer support through phone, email, chat, and tickets. Owns issue resolution, troubleshoots product problems, maintains support documentation, tests workflows, and escalates product feedback to internal teams. Uses HubSpot, Intercom, Fergus data, and approved AI tools to improve efficiency and customer experience. Identifies recurring issues, contributes to self-service content, and supports product improvements through structured customer feedback.

Owns end-to-end accounting operations across multiple Australian entities, joint ventures, and SPVs. Responsibilities include accounts payable and receivable, bank and payroll processing, fixed assets, balance sheet reconciliations, lease accounting, intercompany and trust reconciliations, project cost journals, month-end reporting, BAS support, and audit workpapers. The role requires strong Xero, Airwallex, Excel, Australian accounting, GST/BAS, and multi-entity accounting expertise.

Lead the creation of B2B marketing collateral, digital content, campaigns, website content, email communications, videos, and product assets. Manage branding, product information, campaign execution, marketing systems, content calendars, and performance reporting. Translate complex technical specifications into clear, engaging customer communications while collaborating with international stakeholders and supporting sales, product launches, brand growth, and lead generation.

Lead multi-entity bookkeeping for an Australian property group using Xero. Responsibilities include accounts payable and receivable, reconciliations, intercompany transactions, month-end working papers, BAS support, variance investigation, payment preparation, and reviewing an Intermediate Bookkeeper’s work. The role also contributes to process improvement, financial procedure documentation, and accurate maintenance of confidential records while working with an Australian finance team.

Process accounts payable and receivable, expense claims, payment runs, bank and supplier reconciliations, intercompany schedules, month-end working papers, fixed asset records, and management reporting support in Xero. The role requires Australian bookkeeping knowledge, GST and BAS familiarity, accurate documentation, discrepancy investigation, and collaboration with Australian finance teams.

Leads the Talent Acquisition function, managing Recruitment and Talent Sourcing Team Leads, delivery performance, capacity planning, reporting, and client commitments. Partners with Sales and Client Success on role feasibility, hiring timelines, and market insights. Personally manages senior internal hiring, coaches recruitment leaders, handles escalations, and supports workforce planning, succession, compliance, and organizational design.

Build qualified sales pipeline through outbound calls, email, LinkedIn, and other channels; engage decision-makers, qualify opportunities, maintain CRM records, and hand off prospects. With demonstrated performance, progress to discovery calls, solution presentations, objection handling, negotiation, closing, pipeline forecasting, and client opportunity ownership. Collaborate with Recruitment and Client Success while receiving coaching and sales training.

Sources and engages candidates across multiple channels, builds talent pipelines, conducts telephone screens and initial interviews, assesses suitability, presents qualified candidates internally, and maintains accurate recruitment records in Zoho. The role also manages candidate experience, talent pooling, recruitment reporting, compliance, and communication while collaborating with Talent Acquisition Partners and Team Leads. Commission is tied to recruitment performance and successful hiring outcomes.

Prepare and review Australian tax returns, financial statements, GST, BAS, IAS, and compliance documents. Provide tax and accounting advisory support, manage client workflows, invoicing, WIP, billable targets, and deadlines. Review ATO correspondence, identify compliance issues, and escalate risks. Coach junior accountants, support team performance, maintain client communication, and deliver accurate, timely accounting outcomes.

Prepare Australian tax and accounting compliance work, including activity statements, income tax returns, financial statements, SMSF requirements, FBT, TPAR, Div 7A reviews, reconciliations, payroll compliance, and ATO lodgments. Maintain client records, support bookkeeping staff, monitor workflows, meet deadlines, and assist with process improvement and client correspondence while working autonomously in cloud accounting systems.

Owns weekly, monthly, and quarterly management accounting for a global manufacturing business. Responsibilities include P&L reporting, reconciliations, variance analysis, forecasting, budgeting, standard costing, transfer pricing, inventory analysis, pricing support, management reporting, business partnering, process improvement, and finance system support across multiple entities and currencies.

Prepare financial statements, tax returns, and BAS for Australian business entities. Manage XERO bookkeeping, including reconciliations, invoicing, payroll, and journal entries. Support tax planning and matters involving GST, CGT, FBT, Division 7A, payroll tax, and land tax. Communicate with clients, manage workflows and budgets, and develop toward increased responsibility.

Prepare and finalize Australian financial statements and tax returns for trusts, companies, partnerships, individuals, and investment vehicles. Manage tax compliance, capital gains calculations, accounting-to-taxable-income reconciliations, Division 7A loan repayments, and trust distribution planning. Maintain audit-ready documentation, follow Australian tax laws, and plan workflows using provided tools and worksheets while delivering accurate work with minimal revisions.

Manage daily accounting operations, including ledgers, journals, reconciliations, payables, receivables, reporting, and month-end close. Prepare and analyze P&L statements, monitor construction project costs, revenue recognition, and work-in-progress balances, and support budgeting, forecasting, cash flow, audits, tax, and statutory reporting. Collaborate with leaders and stakeholders, resolve discrepancies, maintain accurate Xero records, and improve accounting processes and controls.

Lead end-to-end design, development, and deployment of custom web applications, client sites, and internal platforms. Build pixel-perfect responsive front ends from Figma, develop custom WordPress themes/plugins, work across Magento and Shopify, use AI-assisted development tools, and manage technical SEO (Core Web Vitals, site speed, audits, migrations). Collaborate with designers, marketers, and stakeholders, drive technical decisions, maintain documentation and high code quality in a remote environment.

Manages social media calendars, Instagram content, short-form video editing, Canva graphics, captions, email marketing, website updates, and performance reporting. Handles accommodation enquiries, reservations, OTA administration, guest communications, payments, invoices, reviews, databases, spreadsheets, and general administrative support for a hospitality business.

Manage end-to-end tax administration, including filing tax returns, coordinating e-signatures, maintaining client records, resolving tax errors, preparing tax and billing reports, sending provisional tax letters, filing IRD correspondence, and drafting invoices. The role also supports compliance documentation, database accuracy, recurring administrative tasks, and process improvement projects.

Serve as primary contact for customers across phone, email, and digital channels. Manage bookings, enrolments, memberships and customer records; handle enquiries, complaints, and service recovery; follow escalation, safety, and privacy procedures; coordinate with venue teams; contribute to process improvements and maintain accurate documentation.

Lead financial control for the AU client: maintain cash flow visibility, manage debtors/collections, reconcile banks and FX, deliver accurate month-end P&L within five working days, oversee AP/AR support, fixed assets and capex, prepare budgets, forecasts and management reporting, file GST/RWT/FBT and liaise with external accountants.