Jobs at St. Jude Children's Research Hospital - ALSAC

Provides administrative and operational support to the Investment Department and Chief Investment Officer. Responsibilities include records management in Tamale, meeting and travel coordination, data verification and reconciliation, document and presentation preparation, committee meeting minutes, confidential stakeholder communication, expense and invoice processing, facilities coordination, and office administration.

Leads marketing measurement and analytics strategy, including Marketing Mix Modeling, Multi-Touch Attribution, experimentation, dashboards, forecasting, and budget optimization. Manages 8–12 data scientists and analysts, partners with marketing and finance teams, and presents recommendations to senior leadership to improve campaign performance and financial outcomes.

Analyzes digital product performance across revenue, reach, engagement, conversion, and web behavior metrics. Implements and validates analytics tagging, tracking codes, data layers, and taxonomies using Adobe and Google Analytics tools. Develops data visualizations, statistical models, experiments, and actionable insights to improve products, marketing, and business strategy. Partners with product, marketing, development, and business teams, establishes analytics standards, troubleshoots data collection issues, documents requirements, delivers training, and mentors entry-level analysts.

Provides technical leadership for enterprise application design, development, integration, testing, troubleshooting, and support. Leads complex initiatives across multiple systems, mentors software engineers, conducts code reviews, gathers stakeholder requirements, and guides teams through the SDLC. Develops front-end, back-end, API, microservices, mobile, and multi-platform solutions while applying DevOps, security, documentation, usability, and continuous-improvement practices.

Implements and validates digital analytics tracking across web properties using Adobe and Google analytics platforms and tag managers. Develops and troubleshoots tags, events, and tracking code; documents requirements; supports quality assurance; conducts A/B testing and personalization; analyzes complex customer data; and builds dashboards and datasets. Partners with business, product, and development teams to resolve data issues and deliver actionable insights.

Develops revenue and expense reporting systems, financial models, forecasts, and budgets for fundraising programs and campaigns. Analyzes financial and activity trends, supports monthly close, investigates areas requiring deeper analysis, and provides recommendations to Finance leadership and business partners. The role also trains stakeholders on budgeting and forecasting tools, prepares ad hoc reports, and partners with marketing strategists to track fundraising performance.

Leads planning, resource allocation, production oversight, budgeting, and execution for creative and content projects across multiple channels. Manages vendors, procurement processes, contracts, timelines, inventory, and production quality while partnering with Creative, Supply Chain, Finance, and other stakeholders. Analyzes capacity, budgets, and production metrics; identifies risks and implements workflow improvements to increase efficiency, visibility, quality, and scalability.

Drives corporate revenue growth by acquiring mid-sized company partners and expanding partnerships through cause marketing, sponsorships, corporate giving, employee engagement, and executive involvement. Builds and manages sales pipelines, develops customized partnership solutions, leads complex multi-stakeholder opportunities, supports forecasting and revenue planning, trains teams on best practices, and coordinates onboarding and implementation to ensure long-term partner success.

Leads ALSAC’s DIY, youth, and community fundraising portfolio, developing national and regional growth strategies, managing budgets, and driving revenue, participation, retention, and engagement. Oversees program execution, performance analysis, cross-functional collaboration, volunteer and partner relationships, and participant experience. Leads and develops a high-performing team while modernizing and scaling fundraising initiatives to achieve organizational goals. Requires travel up to 20–25%, including nights and weekends.

Serves as a strategic advisor to marketing leadership, leading high-priority projects, enterprise planning, executive and Board communications, business storytelling, presentations, and marketing intelligence. Translates complex strategies, data, and challenges into clear narratives and actionable recommendations while coordinating cross-functional teams and strengthening marketing capabilities, alignment, and decision-making.

Leads the Partnership Development and Stewardship team focused on community organizations. Develops fundraising, sponsorship, engagement, retention, and revenue-growth strategies; manages partner portfolios using Moves Management; cultivates senior-level relationships; oversees events and organizational representation; and mentors, coaches, hires, and evaluates staff. Collaborates across ALSAC to strengthen enterprise account management, establish operating policies, communicate partnership performance, and expand long-term relationships with community, civic, faith-based, membership, and volunteer-led organizations.

The Executive Advisor manages transformational gifts, collaborates with executive leadership, and develops donor strategies to engage ultra-wealthy individuals and families at $10M+ levels.

Leads IT supplier management across software, SaaS, cloud, infrastructure, telecommunications, consulting, and managed services. Responsibilities include supplier strategy, governance, performance measurement, contract negotiations, RFx processes, renewals, spend optimization, risk management, SLA enforcement, reporting, and cross-functional collaboration with IT, Finance, Procurement, Legal, and Security. The role also coaches team members and improves supplier management processes.

Provide multi-channel donor and volunteer support (phone, email, chat, text, social media); coach and motivate fundraisers; resolve issues and deliver exceptional service; engage Spanish-speaking communities; educate supporters on St. Jude's mission; monitor feedback and recommend improvements; work a hybrid schedule with occasional evenings, weekends, and peak-season availability.

Provide multi-channel donor and volunteer support (phone, email, chat, text, social), coach fundraisers, resolve issues, engage Spanish-speaking communities, capture feedback, and support fundraising campaigns during peak and off-hours.

Lead and deliver risk-based internal audit engagements end-to-end. Develop audit plans, perform risk assessments and control testing, report findings to leadership and the Board Audit Committee, drive remediation, coach audit staff, and ensure compliance with IIA standards, COSO, and GAAP.

Provide strategic legal advice on employment and related legal matters for ALSAC. Handle employee leave, nondiscrimination, DOL matters, FCRA compliance, workplace investigations, policy review, contracts, fundraising and licensing compliance, and special projects. Represent the organization with internal partners, regulators, donors and outside counsel; research and document legal conclusions.

Provide technical leadership to design, develop, integrate, and support enterprise customer-data solutions using Salesforce Data Cloud and related cloud, API, and streaming technologies. Mentor junior engineers, collaborate with stakeholders, perform root cause analysis, and document solutions across front-end, back-end, and data layers.

Provide donor and volunteer support across phone, email, chat, text, and social media for St. Jude fundraising. Handle inbound/outbound contacts, process donations, troubleshoot issues, maintain donor records and PCI compliance, support training and marketing research, and assist with escalations and contact center operations.

Lead end-to-end qualitative and quantitative market research to inform brand, fundraising, marketing, and communications strategies. Design studies, manage vendors, analyze data (including advanced methodologies), present executive recommendations, integrate multi-source insights, oversee budgets, and mentor team members to drive audience growth and strategic decision-making.