Jobs at SPS Commerce

Perform post-sale technical implementations: install, upgrade, configure, test systems; consult with clients to verify operational needs; track project progress; diagnose and resolve customer change events; manage escalations and communicate status to stakeholders.

Design, build, and operate highly available, secure container orchestration platforms and CI/CD pipelines. Develop monitoring and observability, automate deployments and infrastructure, collaborate with product and engineering teams to prevent failures, improve reliability, and mentor/hire SRE talent.

Lead multi-country payroll for ~1,000 APAC employees, ensure accurate timely payroll cycles, maintain controls and compliance, prepare journal entries and reconciliations, resolve discrepancies, liaise with HR and Finance, process year-end reporting, and train/mentor payroll assistants.

Monitor and engage online communities and review platforms, respond to feedback, escalate issues to internal teams, track sentiment and trends, and surface actionable insights to Product, Support, Marketing, and Leadership to protect and improve brand reputation.

Lead implementation projects for SPS Commerce products from post-sale to support handoff. Manage schedules, translate customer requirements into deliverables, coordinate cross-functional teams, monitor workflow and quality, communicate with customers, prioritize resources, and drive process improvements.

Quota-carrying Account Executive responsible for net-new customer acquisition and territory management. Prospect, nurture, close deals, maintain a 90-day pipeline, collaborate with internal teams, document activity in Salesforce, and support onboarding and upsell opportunities. Role is fully remote with regular cross-functional coordination.

Support post-sale implementations by configuring systems, testing data flows, and training customers. Partner with customers and internal teams to gather requirements, track project progress, and ensure successful adoption of SPS solutions.

Lead month-end close and consolidation activities across global legal entities, perform journal entries and reconciliations, manage intercompany eliminations and foreign currency accounting, support M&A accounting and transfer pricing coordination, prepare reporting schedules, and partner with tax and auditors to ensure accurate, timely financial statements.

Own a defined 3PL and Carrier territory to drive new business and grow existing accounts through prospecting, partner development, pipeline management, and quarterly/annual planning. Collaborate cross-functionally to ensure smooth onboarding, run business reviews, and maintain customer satisfaction while meeting ARR quota.

Provide multi-channel customer support for SPS Commerce products by troubleshooting and resolving issues, performing root-cause analysis, educating customers, logging interactions in the CRM, escalating complex problems, and adapting schedules to meet customer needs.

Generate and qualify inbound and outbound sales opportunities through consultative discovery. Own early-stage pipeline creation, document opportunities in Salesforce, hand off high-quality leads to Account Executives, and collaborate with Sales, Marketing, Channel, and Customer Success to improve processes and messaging.

Support Order-to-Cash billing operations by processing contract updates, credits, usage imports, and invoice changes. Perform level 2 reviews validating contractual accuracy, policy compliance, and SOX alignment. Reconcile ERP/CRM data, resolve billing exceptions, maintain documentation, support reporting, and recommend process improvements while partnering with cross-functional teams to ensure accurate revenue recognition.

Sell SPS Commerce cloud supply‑chain solutions to suppliers with $0–50M revenue. Manage a defined territory, generate pipeline, pursue inbound leads, close new business, and grow existing accounts. Collaborate cross‑functionally, maintain a 90‑day pipeline, document activity in Salesforce.com, and meet ARR quota while ensuring customer satisfaction and smooth handoff to Customer Success.

Lead an always-on customer story and reference program: produce case studies, testimonials, and videos; place customer proof in events, decks, website, and campaigns; coordinate cross-functional stakeholders to ensure customer voices drive GTM moments.

Perform journal entries, maintain monthly general ledger reconciliations (prepaids, cash, accruals), support month-end close, prepare financial schedules, assist audits, cross-train with accounting team, and drive process improvements to strengthen controls and accuracy.

Lead governance and delivery of finance systems (Oracle Cloud ERP and related apps). Own roadmap, release discipline, testing (SIT/UAT), cross-functional coordination, and team development. Ensure controlled deployments protecting financial close and reporting, provide executive reporting, and partner with technology, legal, procurement, and finance leadership.

Quota-carrying Account Executive responsible for prospecting, territory management, closing net-new B2B customers, and upselling existing accounts. Maintain a 90-day pipeline, document activity in Salesforce, collaborate with sales engineering and implementation teams, and provide customer alignment with Customer Success. Role is fully remote (based in Germany) with ~10-20% travel and requires fluency in English, German, and Polish.

Execute and scale partner marketing by creating joint go-to-market assets, designing co-branded campaigns and repeatable motions, enabling partner self-activation, leveraging digital channels and marketplaces, and tracking program performance and ROI.

Lead international tax strategy and compliance, manage transfer pricing and related documentation, prepare and review complex US international tax calculations and filings (GILTI, FDII, Subpart F, FTC, BEAT), oversee foreign tax provision (ASC 740/IFRS) and non-US filings, support M&A and treasury tax planning, and coordinate audits with internal teams and external advisors.

Serve as a strategic advisor for a portfolio of mid-market and enterprise customers across Europe, driving adoption, retention, and growth. Lead executive business reviews, manage escalations, identify upsell opportunities, coordinate cross-functional teams, and ensure on-time delivery and customer value realization.