Sprinklr

HQ
New York
Total Offices: 30
4,289 Total Employees
Year Founded: 2009

Sprinklr Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers legal assistance

Office is pet friendly

Offers travel concierge services

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Offers apprenticeship programs

Recently posted jobs

YesterdaySaved
In-Office
Milan, ITA
Artificial Intelligence • Cloud • Software • Conversational AI
Lead technical design and delivery of scalable Sprinklr platform solutions (including CCaaS). Support pre-sales scoping, produce architectural blueprints and LLDs, enforce security and UAT/sandbox protocols, ensure best-practice configurations and instance health, govern delivery and handovers, and act as technical advisor and thought leader across customer engagements.
YesterdaySaved
In-Office
2 Locations
Artificial Intelligence • Cloud • Software • Conversational AI
Provide managed services support for Sprinklr CCaaS customers by configuring, optimizing, and maintaining contact center solutions across digital and voice channels. Execute platform updates, manage routing/queues/IVR/workflows/SLA rules, support bot-to-agent handoffs and integrations, monitor operations metrics, troubleshoot post-go-live issues, and onboard/train users. Document configurations and collaborate with lead consultants and customer stakeholders to drive adoption and operational stability.
YesterdaySaved
In-Office
2 Locations
Artificial Intelligence • Cloud • Software • Conversational AI
Lead strategic managed services engagements for enterprise Sprinklr CCaaS customers, designing scalable contact center architectures across omnichannel, voice, routing, IVR, automation, AI, integrations, and operational metrics. Drive platform adoption, transformation roadmaps, integrations with CRM/telephony/APIs, mentor consultants, and act as a trusted advisor to executive stakeholders to realize measurable CX and cost outcomes.