Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What You’ll Do
1. Platform Development and Integration:
o Design, develop, and maintain marketing technology platforms using Java and related technologies.
o Integrate third-party marketing tools (e.g., CDP, Sales Enablement, analytics, email marketing) into existing systems.
o Ensure seamless data flow and communication between platforms.
2. Customization and Optimization:
o Customize marketing platforms to align with business requirements and
marketing strategies.
o Optimize platform performance for speed, scalability, and reliability.
o Implement personalization and automation features to enhance user engagement.
3. Data Management and Analytics:
o Develop solutions for data collection, processing, and storage from various
marketing channels.
o Implement analytics pipelines to track and report on campaign performance.
o Collaborate with data science teams to enable advanced analytics and
predictive modeling.
4. Technical Collaboration:
o Work closely with marketing, product, and engineering teams to gather
requirements and deliver solutions.
o Troubleshoot and resolve technical issues in a timely manner.
5. Continuous Improvement:
o Stay updated on emerging technologies and trends in marketing technology. o Propose and implement innovative solutions to improve platform capabilities.
Contribute to building and maintaining technical documentation.
What makes you qualified?
o 3-5 years of experience in Java/Pyhotn/Node Js.
o Proven experience working with any of marketing technology platforms (e.g., Salesforce Marketing Cloud, HubSpot, Adobe Experience Cloud).
o Familiarity with APIs, SDKs, and web services integration.
o Strong proficiency in Java and Spring Framework. Experience with RESTful APIs. o Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus.
o Strong analytical and problem-solving abilities.
o Excellent communication and teamwork skills.
o Ability to work in a fast-paced, agile environment.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Top Skills
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
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