Jobs at Sphera

Own the Chemical Management product backlog and translate customer and business needs into product priorities, requirements, user stories, specifications, and acceptance criteria. Collaborate with Product Management, Regulatory, Professional Services, and Development teams on solution design, feasibility, roadmap planning, functionality validation, modernization, and re-architecture initiatives.

Lead the EMEA Customer Success organization, managing approximately eight Customer Success Managers and driving retention, renewals, adoption, customer value, and expansion. Establish consistent processes, KPIs, forecasting, and customer health practices while coaching leaders and developing talent. Build executive relationships with strategic customers and collaborate cross-functionally with Sales, Product, Support, Professional Services, Engineering, Marketing, and Finance to improve customer outcomes and represent customer needs internally.

Sell Sphera’s enterprise software solutions to Global 2000 and enterprise accounts, focusing on new-account acquisition. Responsibilities include prospecting, qualifying opportunities, presenting solutions, developing proposals, negotiating contracts, forecasting, creating closing plans, collaborating with account managers, and meeting revenue quotas. The role requires success with complex enterprise sales, strong relationship management, strategic selling, and the ability to navigate matrixed organizations.

Manages product requirements and stakeholder collaboration for Sphera’s HMMS Suite. Translates business needs into technical requirements, documents solutions, coordinates user stories with development and QA teams, analyzes system impacts, supports test planning, and delivers customer presentations and training. The role requires cross-functional leadership, product analysis, client engagement, and occasional travel, with eligibility to obtain a U.S. government security clearance and Common Access Card.

Lead cybersecurity for software deployed in federal and DoD environments. Manage RMF and ATO activities, STIG implementation, vulnerability remediation, FedRAMP and FISMA compliance, POA&Ms, SSPs, incident response, SIEM monitoring, and threat modeling. Integrate security testing into CI/CD pipelines, coordinate with government security stakeholders, and guide engineering teams on secure design, compliance, and remediation requirements.

Lead strategy, roadmap, backlog, release planning, and evolution of the SpheraCloud platform. Partner with customers, business lines, engineering, UX, Agile teams, sales, and marketing to define priorities, product capabilities, success metrics, and market positioning. Manage cross-functional initiatives, represent customer needs, communicate product direction, and deliver high-quality SaaS solutions aligned with business objectives.

Own recurring marketing reporting workflows, including weekly pipeline reports, CMO dashboards, digital, ABM, event and product engagement dashboards, and Power BI refreshes. Maintain lead hygiene and enrichment, coordinate follow-up with sales, and improve reporting processes. Collaborate with marketing analytics, sales operations, finance and demand generation teams to deliver accurate, timely and standardized reporting for leadership and cross-functional stakeholders.

Leads the design, development, and delivery of scalable .NET applications and cloud-native solutions on Microsoft Azure. Responsibilities include architecting systems, building Azure DevOps CI/CD pipelines, providing technical leadership, troubleshooting production issues, ensuring software quality and security, partnering with product stakeholders, and mentoring engineers. The role also drives engineering process improvements and contributes to architecture, coding, testing, observability, and delivery standards.

Coordinates managed regulatory service projects, including project setup, budgets, resources, deadlines, customer follow-ups, vendor requests, sales support, invoicing, reporting, quality assurance, and internal administration. The role supports project managers and clients, maintains records and action logs, processes approvals and deliverables, and assists with process improvements. It requires fluent written and spoken English and French and coverage of an evening/night shift aligned with Eastern Time business hours.

Lead customer implementations of supply chain risk management solutions from kickoff through completion. Responsibilities include gathering requirements, configuring solutions, delivering training, managing timelines and risks, advising customers, coordinating internal teams, supporting pre-sales activities, and improving implementation practices. The role requires strong supply chain expertise, project management, stakeholder communication, and the ability to translate business needs into practical technology solutions.

Build and maintain shared Azure platform services for SaaS products using Terraform and Azure DevOps. Manage PaaS, serverless compute, networking, WAF, APIs, identity, messaging, CI/CD, security, monitoring, and reliability. Serve as an internal platform consultant and support MLOps deployments across Azure AI Foundry and Databricks, including infrastructure, model-serving workloads, guardrails, and private networking.

Client-facing presales expert responsible for understanding customer needs, conducting discovery and value assessments, delivering tailored software demonstrations, responding to RFIs and RFPs, and supporting enterprise software sales. The role requires expertise in Product Stewardship, regulatory compliance, data management, business-case development, and solution consulting. Responsibilities include partnering with Sales, Product Management, Services, and Marketing, advising technical and executive stakeholders, and transitioning requirements to implementation teams.

Provides technical pre-sales and solution consulting for Sphera’s Operational Risk Management software. Conducts customer discovery, requirements gathering, demonstrations, workshops, proof-of-concepts, value assessments, and tender responses. Serves as a subject matter expert in Control of Work, process safety, risk assessment, and related solutions. Supports sales strategy, implementation planning, customer training, adoption, product feedback, and thought leadership while partnering with sales, product, customer success, and professional services teams.

Administer and maintain global HR systems (Workday/HRIS), ensure data integrity, manage configurations and validations, support merit/incentive processes, produce advanced reports and analytics, lead HR audit/compliance activities, troubleshoot system issues, and create training and documentation for Total Rewards & HR Operations.

Design, develop, and maintain data-driven solutions for regulatory and product stewardship applications. Translate business requirements into scalable implementations, write and optimize SQL, troubleshoot data issues, collaborate with cross-functional teams, and support large-scale regulatory data products through planning, testing, and deployment.