Jobs at Sphera

Own and prioritize the product backlog, translate customer and business needs into user stories and acceptance criteria, guide engineering teams on scope and priorities, validate completed features, remove delivery blockers, and contribute to roadmap planning. The role collaborates with customers and cross-functional teams to deliver software solutions for hazardous industries, balancing customer value, business objectives, and technical considerations.

Conduct structured research on complex, multi-tier commodity supply chains using OSINT, trade data, corporate filings, and industry sources. Identify producers, processors, distributors, trade relationships, sourcing geographies, and supply chain risks across T2–T4 levels. Maintain accurate source documentation and confidence scores, flag data gaps and anomalies, and support concurrent client engagements and product roadmap development.

Manage SaaS customer relationships across onboarding, adoption, support, retention, and growth. Develop success plans, educate customers, monitor health and usage metrics, resolve issues with internal teams, prepare performance reports, support renewals, and identify expansion opportunities. The role serves low- to mid-tier accounts and requires strong communication, problem-solving, CRM or customer success platform experience, and a customer-focused approach.

Execute full-funnel, multi-channel industry marketing campaigns across Europe, localize content and digital programs, align with regional sales to accelerate pipeline, manage events and webinars, track and analyze campaign performance, and collaborate with product, field, and digital teams.

Write and maintain technical documentation while building AI-powered workflows that accelerate drafting, review, and publication. Configure Azure DevOps and AI platforms, create prompts and agent instructions, validate generated content, measure efficiency gains, and implement docs-as-code and context-sensitive help. Collaborate with engineers, QA, technical writers, and subject matter experts, while helping teams adopt AI tools and documenting new processes.

Manages product requirements and stakeholder collaboration for Sphera’s HMMS Suite. Translates business needs into technical requirements, documents solutions, coordinates user stories with development and QA teams, analyzes system impacts, supports test planning, and delivers customer presentations and training. The role requires cross-functional leadership, product analysis, client engagement, and occasional travel, with eligibility to obtain a U.S. government security clearance and Common Access Card.

Own the architecture roadmap and technical direction for secure, scalable, multi-tenant Azure SaaS solutions. Lead agile development teams through design, estimation, development, testing, and delivery; translate business requirements into technical solutions; write web and server-side code; develop RESTful APIs; oversee performance, security, and scalability; support cloud solutions; track project milestones; and mentor engineers.

Owner of MS-SQL platform performance, availability, and reliability across on-prem and Azure (IaaS/PaaS). Responsibilities include performance tuning, HA/DR (Always On, clustering, geo-replication), patching, migrations to PaaS/serverless, Azure networking and security for DBs, automation (T-SQL, PowerShell, Terraform/Bicep, Azure CLI), Tier-3/4 incident response and 24x7 on-call, and cross-team collaboration with DevOps, security, networking, and application teams.

Lead and manage a team of QA engineers across multiple product lines, own QA strategy and execution, drive automation and AI-assisted testing adoption, manage release/regression activities, collaborate with engineering and product stakeholders, and report quality metrics to ensure high-quality enterprise SaaS releases.

Designs, configures, tests, and delivers supplier sustainability programs. Analyzes data quality and workflows, translates client and regulatory requirements into scalable solutions, creates training and documentation, collaborates with stakeholders, and supports process improvements and automation. The role also monitors ESG, sustainability, and regulatory developments.

Build and scale Sphera’s global strategic alliance ecosystem with GSIs, SIs, consulting firms, and other partners. Own partner recruitment, joint business planning, co-sell execution, enablement, governance, partner-sourced pipeline, and revenue targets. Establish operating models, dashboards, account mapping, and repeatable partner-led growth motions while collaborating across Sales, Marketing, Product, Services, and Customer Success. The role is an individual contributor position with potential to build and lead a team.

Sell Sphera’s enterprise software solutions to Global 2000 and enterprise accounts, focusing on new-account acquisition. Responsibilities include prospecting, qualifying opportunities, presenting solutions, developing proposals, negotiating contracts, forecasting, creating closing plans, collaborating with account managers, and meeting revenue quotas. The role requires success with complex enterprise sales, strong relationship management, strategic selling, and the ability to navigate matrixed organizations.

Own recurring marketing reporting workflows, including weekly pipeline reports, CMO dashboards, digital, ABM, event and product engagement dashboards, and Power BI refreshes. Maintain lead hygiene and enrichment, coordinate follow-up with sales, and improve reporting processes. Collaborate with marketing analytics, sales operations, finance and demand generation teams to deliver accurate, timely and standardized reporting for leadership and cross-functional stakeholders.

Lead customer implementations of supply chain risk management solutions from kickoff through completion. Responsibilities include gathering requirements, configuring solutions, delivering training, managing timelines and risks, advising customers, coordinating internal teams, supporting pre-sales activities, and improving implementation practices. The role requires strong supply chain expertise, project management, stakeholder communication, and the ability to translate business needs into practical technology solutions.

Client-facing presales expert responsible for understanding customer needs, conducting discovery and value assessments, delivering tailored software demonstrations, responding to RFIs and RFPs, and supporting enterprise software sales. The role requires expertise in Product Stewardship, regulatory compliance, data management, business-case development, and solution consulting. Responsibilities include partnering with Sales, Product Management, Services, and Marketing, advising technical and executive stakeholders, and transitioning requirements to implementation teams.

Provides technical pre-sales and solution consulting for Sphera’s Operational Risk Management software. Conducts customer discovery, requirements gathering, demonstrations, workshops, proof-of-concepts, value assessments, and tender responses. Serves as a subject matter expert in Control of Work, process safety, risk assessment, and related solutions. Supports sales strategy, implementation planning, customer training, adoption, product feedback, and thought leadership while partnering with sales, product, customer success, and professional services teams.