Human Resources Generalist

HR Generalist – United States and Canada

At Milestone Systems we put people first in everything we do - from the way we treat each other and our communities, through the way we develop and sell our products.

We are looking for a HR Generalist to provide full-service Human Resources support to Milestone leaders and employees in the United States and Canada. The HR Generalist will have both strategic and operational responsibilities, ensuring smooth and efficient HR operations as well as providing HR consulting to business leaders and managers in the region.

The HR Generalist will work out of our United States Headquarters located in beautiful Lake Oswego, OR.  This role reports to the Sr. Manager of People Operations, Americas Region. Relocation assistance is not provided for this position. 

What You will do

• Serve as day-to-day HRIS administrator focused on data accuracy and governance, reporting, and update testing and configurations. 
• Develop, maintain, and consistently execute P&C policies and processes, and provide guidance and interpretation for regional leaders and employees.
• Own regulatory and workforce reporting such as I-9 Verifications, EEO-1, VETS-4212 and OSHA, supporting required employment postings and notices.
• Ensure compliance with local and national regulations and applicable employment laws and update internal policies and procedures when necessary.
• Oversee the full employee P&C Ops life cycle, from pre-hire to day-1 onboarding through exit including New Hire Orientation. Working with TA from the hand-off of the candidate to employee, including updating systems.
• Responsible for compliance of digital personnel files and retention schedules for all P&C documents.
• Own SOPs, checklists, and job aids for HRIS, reporting, onboarding, offboarding and more. 
• Ensure procedures are accurately documented and stay up to date as processes and procedures evolve and change. 
• Contribute to Americas Region P&C projects and initiatives and be responsible for the execution of those programs in the North American region.
• Employee Relations: Respond to questions and concerns from employees regarding P&C programs and services in a timely manner. 
• Assist with employee relations investigations and resolution.
• Frequent collaboration with Legal, Finance, Accounting, and Payroll teams.
• Regular collaboration with the Global People & Culture team, headquartered in Denmark with colleagues throughout EMEA and APAC.
• Develop programs that respect local customs while aligning with the company's global values and standards.
• Develop new procedures and policies for improving employee experience as well as the efficiency of the P&C department and company.
• Provide backup services to the other functions within the department as needed (i.e. benefits, etc.).
• Ability to travel on an as needed basis (including internationally).
• Other duties as assigned.

What You Bring to the Team

• Minimum 3 years of experience as an HR Generalist or similar position such as HR Business Partner or HR Manager.
• Minimum 3 years’ experience in ORACLE, Paycom, and/or other enterprise HR systems.
• Strong knowledge of employment laws, regulations and best practices in the US and Canada.
• Ability to work with different seniority levels across a variety of leaders.
• Flexibility to work across time zones as required for various meetings and/or project collaboration.
• Intermediate or higher-level experience in Microsoft Suite with a focus on Excel.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to thrive in an ambiguous and rapidly changing environment.
• Demonstrated ability to work independently, own projects, prioritize work, and drive projects and tasks to completion while meeting deadlines and ensuring accuracy.
• Ability to work collaboratively in a multicultural and multidisciplinary environment. Experience in international and matrix organizations preferred.
• Excellent verbal and written communication skills, attention to detail, and initiative to drive projects and initiatives from start to finish. 

What we Offer
The annual salary for this position ranges from $90,000 to $105,000 range. Pay is based on experience, qualifications and location, and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer.
Please apply at our website: www.milestonesys.com

We are looking forward to receiving your applicatio

About US

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset - freedom, inclusion, and togetherness - we always consider our employees, partners, and communities in everything we do.