Jobs at Spektra Systems LLC

Provide L1 customer and technical support by monitoring tickets, troubleshooting basic hardware and software issues, meeting SLAs, documenting resolutions, escalating problems, and communicating clearly with customers. Use ChatGPT and Microsoft Copilot to research solutions, summarize information, improve documentation, and work independently with minimal supervision. Rotational shifts, including nights, weekends, and holidays, may be required.

Supports the project management team by tracking tasks, timelines, and progress; preparing reports; maintaining project documentation; coordinating with team members; updating project planner records; and helping identify risks. The trainee will learn standard project management processes and cloud technologies while following team guidelines. The three-month training period includes monthly performance reviews and may lead to full-time employment based on performance.

Architects modular, multi-tenant SaaS platforms and AI-driven engineering workflows. Owns service boundaries, module contracts, identity, security, cloud infrastructure, migrations, observability, and agent guardrails. Designs AI product features, selects model providers, establishes evaluation and cost controls, and reviews high-risk changes. Coaches developers on specification writing and agent orchestration while collaborating with product and engineering leadership.

Researches target accounts, identifies decision-makers, and conducts personalized LinkedIn, email, and phone outreach to generate qualified meetings for Account Managers. Builds and optimizes email sequences, qualifies prospects, follows up with leads, and manages activity and pipeline targets. Uses AI and sales prospecting tools while developing expertise in cloud, AI, and B2B SaaS sales.

Create and optimize long-form B2B content, including blogs, case studies, whitepapers, landing pages, and ebooks. Conduct keyword research, build SEO content clusters, improve existing content, and identify technical SEO issues. Distribute content across social, email, and sales channels while tracking rankings, traffic, engagement, MQLs, and pipeline attribution. Over time, develop content calendars, briefs, funnel strategies, reporting dashboards, and freelancer workflows.

Participate in a structured six-month B2B sales training program focused on outbound prospecting, account research, pipeline management, customer conversations, product demonstrations, proposals, partner co-selling, and the full sales cycle. Successful completion leads to an Account Associate role managing customer relationships and opportunities.

Build and ship marketing sites, landing pages, and microsites across five product brands using AI coding agents. Maintain distinct brand identities, reusable design systems, SEO foundations, information architecture, and frontend quality. Review and correct AI-generated code, copy, and design; conduct competitive research; manage cross-brand component decisions; and use browser inspection and screenshot-based critique loops to deliver production-ready work.

Build and ship end-to-end web features across UI, APIs, databases, tests, and deployment by directing AI coding agents. Translate requirements into agent-ready specifications, manage parallel agent sessions, review generated code, enforce security and quality, and require effective automated tests. Deploy and monitor applications on Azure, debug production issues, improve agent context and tooling, and document releases and operational procedures.

Create foundational product documentation for a B2B SaaS platform, including API references, integration guides, end-to-end workflow journeys, FAQs, and self-service reference content. Collaborate with engineering to validate API specifications and product accuracy, maintain documentation as features evolve, and independently manage a documentation backlog while identifying ambiguity. Experience with cloud marketplaces, partner ecosystems, docs-as-code tools, or structured documentation platforms is advantageous.

Leads multi-cloud FinOps across Azure, AWS, and GCP, owning spend visibility, chargeback, billing reconciliation, anomaly detection, incident resolution, forecasting, optimization, and executive reporting. Manages a 24x7 cost operations team, develops cost data pipelines and dashboards, enforces budgets and tagging, and drives commitment savings, rightsizing, and billing governance across tenants, accounts, and projects.

Own SaaSify’s B2B demand generation engine across paid media, SEO, content distribution, webinars, and lifecycle nurturing. Manage marketing automation, lead scoring, routing, segment-specific campaigns, and the MQL-to-SQL funnel in HubSpot. Track pipeline contribution, CAC, channel ROI, and funnel performance while optimizing spend. Partner with Product Marketing on messaging and Sales on lead quality, handoffs, and service-level agreements.

Owns end-to-end delivery of cloud platform rollouts, migrations, and customer deployments. Coordinates engineering, services, customers, and leadership; maintains product roadmaps, gathers requirements, secures approvals, and removes delivery blockers. Produces release notes, product documentation, caveats, and monthly leadership reports while directing technical programs and supporting deadline-driven execution across multiple stakeholders.

Lead client consultations, design scalable multi-cloud solutions and automated lab environments, create and deliver cloud training curricula, mentor engineering and instructor teams, support presales cost estimation and close deals, and keep CloudLabs offerings current with emerging cloud and AI technologies.

Open invitation to submit your profile if no current role fits. No requirements; applicants should pitch how they'd add value to Spektra Systems. Benefits include freedom to explore, learn, and have impact plus other corporate benefits.

Support marketing operations, campaign setup and QA, CRM data hygiene, content writing and repurposing, webinar logistics, and outbound follow-up to qualify leads and report campaign performance.