Jobs at Southwest Airlines

Lead and supervise ramp agents to ensure safe, timely aircraft arrivals/departures. Manage scheduling, training, staffing, equipment readiness, daily reports, delay coding, and cross-department coordination while enforcing safety, labor agreements, and performance goals.

Lead and supervise ramp agents to ensure safe, timely aircraft arrivals/departures. Manage scheduling, training, equipment readiness, daily reports, labor administration, and cross-department coordination to meet on-time performance, safety, and operational metrics.

Supervise Aircraft Inspectors to ensure maintenance quality, manage scheduling, conduct audits, and coordinate with Maintenance and FAA to meet regulations.

Analyze booking and demand data to shape pricing and yield strategies for assigned markets. Monitor performance, forecast demand, pull large datasets via SQL, produce reports, present findings to leaders, and collaborate across Revenue Management to optimize revenue.

Lead technical direction and roadmap for large-scale cloud UI systems. Serve as technical lead, design system specifications, build accessible, internationalized shared UI components, optimize performance, integrate APIs and security (OAuth2/SAML/JWT/PCI-DSS), implement automated testing (Jest/Cypress/RTL) in CI/CD, mentor engineers, and collaborate with product on requirements for high-volume e-commerce/booking workflows.

Design, build, and automate enterprise AWS cloud infrastructure and CI/CD pipelines. Partner with application, security, and architecture teams to create reusable, secure infrastructure using IaC, containers, observability tooling, and disaster recovery practices. Serve as cloud infrastructure subject matter expert and consult on designs and standards.

Lead development and management of Dispatcher training and standards for Network Operations Control. Prepare FAA‑approved curricula, instruct and monitor training, maintain FAR records and Dispatch Operating Manual, provide operational guidance, and support qualification management to ensure safe, compliant flight dispatch operations.

Lead strategy for the Rapid Rewards loyalty program across currency, benefits, lifecycle management, and partnerships. Use analytics and industry insights to recommend and implement initiatives, own product vision and execution for assigned workstreams, align cross-functional stakeholders, build business cases, and refine team processes to drive member engagement and revenue.

The Sr Software Engineer will design and develop cloud-based services for AI platforms, mentor teams, and enhance cloud infrastructure using AWS and DevOps practices.

The Software Engineer will support AI quality initiatives, ensuring reliability of AI systems, collaborating with teams, and applying best practices in testing and development.

The Software Engineer will develop and maintain cloud-based services for AI platforms, focusing on backend services and operational readiness. Responsibilities include applying software development skills, collaborating with teams, documenting systems, problem-solving, and mentoring junior engineers.

As a Sr Cloud DevOps Engineer, you will design, build and manage AWS cloud infrastructure, develop CI/CD pipelines, and ensure automation and security best practices for AI services.

The Software Engineer will focus on ensuring the reliability and operational health of AI platforms, applying SRE principles and collaborating with cross-functional teams. Responsibilities include software development, testing, incident management, and mentoring junior members.

As a Sr Product Owner, you'll lead AI-driven experiences, define product vision and requirements, and mentor agile teams to deliver customer-centric solutions.

As a Software Engineer for Agentic AI, you'll design and operate cloud-native services, collaborate with teams, and mentor juniors, while ensuring system reliability and performance.

The Sr Software Engineer - Quality leads quality assurance for AI-driven solutions, designs testing strategies, mentors engineers, and collaborates with teams to ensure high-quality software delivery.

Lead the design and engineering of cloud-based software services for AI capabilities at Southwest Airlines, managing teams, mentoring, and ensuring high reliability.

As a Cloud DevOps Engineer, you'll design and operate cloud automation for AI platforms, implement CI/CD, develop cloud infrastructure, and mentor team members while ensuring system integrity and compliance.

Lead the development and operation of AI systems, directing technical architecture, team guidance, and ensuring secure, scalable solutions while mentoring engineers.

The Scrum Master facilitates Agile practices, ensuring team effectiveness and collaboration, while coaching teams in delivering technology solutions in an AI environment.