Jobs at Southwest Airlines

Leads learning initiative intake, prioritization, execution, and continuous improvement for Ground Operations. Manages training programs, projects, LMS administration, learner tracking, compliance reporting, stakeholder communication, risks, resources, and budgets. Identifies automation and workflow improvements to reduce waste, improve efficiency, and deliver measurable learning and operational outcomes.

Leads the intake, planning, execution, administration, and continuous improvement of learning programs supporting safety, security, and regulatory initiatives. Manages projects, LMS tracking and reporting, stakeholder communication, risks, resources, automation, and process efficiency while ensuring on-time, cost-effective delivery and measurable learning outcomes.

Leads learning program intake, needs analysis, delivery, administration, reporting, and continuous improvement for customer care and corporate teams. Manages projects from request through completion, coordinates stakeholders, tracks risks and resources, administers LMS programs, and identifies automation and process-efficiency opportunities. Ensures learning initiatives are cost-effective, aligned with business objectives, delivered on schedule, and measured through performance data and outcomes.

Supervises ramp agents and airport ground operations to ensure safe, efficient, and on-time aircraft arrivals and departures. Coordinates staffing, gate assignments, training compliance, equipment readiness, safety programs, delay reporting, payroll, attendance, and labor agreement administration. Works with airport departments to resolve operational issues, monitor performance metrics, maintain customer satisfaction, and support a legally compliant work environment.

Supervises ramp agents and airport ground operations to ensure safe, compliant, and on-time aircraft arrivals and departures. Coordinates staffing, training, equipment readiness, gate control, delay coding, payroll, attendance, and shift assignments. Monitors operational performance, enforces safety standards, administers labor agreements, and collaborates with airport departments to resolve issues and maintain customer satisfaction. The role requires outdoor work, physical activity, rotating shifts, and leadership of ground support operations.

Supervise provisioning operations at the airport, ensuring aircraft are properly stocked, serviced, and ready for departure. Lead and develop Provisioning Agents, manage inventory and supply distribution, coordinate staffing and training, monitor safety and compliance, maintain equipment, administer labor agreements, and support on-time performance. The role also handles shift bids, work assignments, payroll, attendance reporting, delay coding, and coordination with station departments.

Develops and supports Microsoft Power Platform and modern workplace solutions, including Power Apps, Power Automate, Copilot Studio, and Microsoft 365. Responsibilities include platform strategy, governance, vendor oversight, system administration, performance monitoring, troubleshooting, testing, solution architecture, and roadmap delivery. The role partners with business teams and technical stakeholders to improve employee productivity while maintaining enterprise compliance, security, availability, and integration standards.

Monitor, analyze, and respond to cybersecurity events while translating threat intelligence into actionable outcomes. Lead incident response, threat hunting, vulnerability management, security infrastructure improvements, GRC, privacy, and security awareness initiatives. Develop intelligence reports, map adversary behavior to MITRE ATT&CK, support Red and Purple Team operations, improve detection workflows, mentor analysts, and collaborate with leadership and cross-functional stakeholders.

Leads Workday HR technology portfolio intake, prioritization, roadmap delivery, release management, governance, metrics, and adoption. Coordinates product owners, technology teams, business leaders, and external partners across US and India. Reviews requirements and release readiness, facilitates Agile and SAFe planning, manages risks and dependencies, supports audit controls, and ensures Workday deployments and enhancements are delivered consistently and transparently.

Lead the design, development, automation, and operation of AWS cloud infrastructure and DevOps platforms. Build CI/CD pipelines, infrastructure-as-code, cloud microservices, containerized solutions, and SDLC automation using AWS, Kubernetes, Terraform, Docker, Podman, React, Java, Python, and Node.js. Define cloud architecture, standards, governance, compliance, disaster recovery, and business continuity practices while mentoring development teams and consulting with stakeholders.

The Sr Software Engineer will lead the AI Platform Operations, ensuring production support, developing reliable software systems, and mentoring engineers.

Supervises airport ramp agents and coordinates ground operations to ensure safe, secure, compliant, and on-time aircraft service. Responsibilities include assigning staff, monitoring equipment and training compliance, managing gate control, preparing schedules and payroll reports, tracking delays and performance metrics, maintaining safety standards, and coordinating with airport departments. The role also administers labor agreements, addresses performance concerns, and supports staffing and operational planning.

Supervises ramp agents and airport ground operations to ensure safe, compliant, and on-time aircraft service. Coordinates staffing, gate assignments, training compliance, equipment readiness, delay coding, payroll, attendance, and labor agreement administration. Monitors operational performance, communicates status updates, addresses safety concerns, and collaborates with airport departments to resolve issues and maintain customer satisfaction.

Leads an analyst team delivering data-driven insights for marketing, loyalty, digital, customer, and commercial strategies. Oversees reporting, statistical analysis, web analytics, data visualization, and complex business problem-solving. Partners with data engineering, product, strategy, and customer teams to improve data quality, prioritize projects, communicate findings, and influence senior-level decisions. Recruits, mentors, develops, and retains talent while fostering an inclusive, high-performing team.

Develop and maintain cloud-based applications, data products, pipelines, dashboards, automation tools, and integrations supporting airline network, schedule, route, and fleet planning. Partner with business, data science, and technology teams to translate workflows into scalable solutions, manage AWS data systems, automate testing and releases, optimize production performance, and support forecasting, scenario modeling, and scheduling decisions. Serve as a technical-business bridge, lead projects, mentor junior team members, and identify process improvements.