Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
About Us
At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.
If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.
Job Summary
Southwest’s DevOps Tooling & Pipelines Pod designs and operates the enterprise platforms that power code quality, artifact management, container registries, and secure software delivery. The team owns mission-critical capabilities such as Nexus Repository, SonarQube, and Amazon ECR while building cloud-native automation, reusable platform patterns, and developer self-service at enterprise scale.
As Tech Lead Cloud DevOps Engineer, you’ll set technical direction and mentor engineers building the next generation of secure software delivery. You’ll lead architecture and engineering across CI/CD, AWS, Docker and Kubernetes or ECS, and Infrastructure as Code using Terraform or CloudFormation. You’ll drive automated quality gates, software supply chain controls, vulnerability-management capabilities, high availability, disaster recovery, observability, and performance optimization—creating reusable solutions that enable engineers rather than one-off implementations.
- A technical lead for a team focused on designing and building enterprise cloud infrastructure automation, pipeline, CI/CD patterns and cloud capabilities for AWS. Focus on overall product implementation with responsibilities that include providing technical guidance for team members, ensuring cost-effectiveness, quality of solution, design, and implementation.
- Work with other leaders to shape, improve and evolve the cloud platform vision and strategy for the future of cloud infrastructure and help manage the adoption process
- Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms
- Evaluate cloud services and architecture to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Implement automation tools and frameworks for automatic code deployment (CI/CD)
- Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management
- Create state-of-the-art technical architectures with automation to support complex delivery across a wide range of digital and enterprise applications
- Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities
- Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with internal teams to ensure design best practices
- Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated
- Lead, define and clearly communicate technical standards, governance, and compliance for cloud ecosystem
- May perform other job duties as directed by Employee's Leaders
- Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation
- Knowledge of AWS compute, data sources, security technologies
- Knowledge of infrastructure-as-code (IAC)
- Skilled in deployment strategies using Docker for containerization
- Knowledge of the monitoring and management of the build and deployment processes and infrastructure
- Ability to analyze services to ensure security best practices are followed
- Ability to mentor and guide team members' learning, including introducing new ideas and technologies
- Skilled in evaluating, onboarding, and managing new technologies/services/features
- Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems
Education
- Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
- Required: Expert-level experience, expansive and far-reaching knowledge in Cloud software or DevOps
- 8-10 years of relevant work-related experience
- GitLab pipelines or equivalent
- AWS; Docker; Kubernetes; ECS; Terraform; CloudFormation
Preferred:
SonarQube
Nexus Repository
JFrog Artifactory
Amazon ECR; SBOM; OSSM
Software supply chain security
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
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Skills Required
- Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent formal training
- Expert-level experience and extensive knowledge in cloud software or DevOps
- 8–10 years of relevant work-related experience
- Experience with GitLab pipelines or equivalent
- Experience with AWS
- Experience with Docker
- Experience with Kubernetes
- Experience with Amazon ECS
- Experience with Terraform
- Experience with CloudFormation
- Experience with SonarQube
- Experience with Nexus Repository
- Experience with JFrog Artifactory
- Experience with Amazon ECR, SBOM, and OSSM
- Knowledge of software supply chain security
- Ability to maintain confidentiality of company information
- Ability to work extended hours as needed
Southwest Airlines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southwest Airlines and has not been reviewed or approved by Southwest Airlines.
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Pay Growth & Progression — Pay progression is described as materially improving after major 2024 union agreements, especially for pilots and flight attendants. Compensation satisfaction is framed as stronger over time as step scales and seniority accumulate.
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Retirement Support — Retirement support stands out through a dollar-for-dollar 401(k) match and the presence of profit-sharing contributions that can add to retirement savings. Stock purchase access is also positioned as an additional ownership-oriented component of total rewards.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle value is elevated by extensive space-available travel privileges and broad travel-related discounts that can materially offset personal travel costs. Recognition mechanisms like points-based rewards are also positioned as an added lifestyle-oriented perk.
Southwest Airlines Insights
What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
