Jobs at [solidcore]

Leads the internal employee communications function, developing strategy, calendars, executive messaging, change communications, communication channels, and crisis messaging. Partners with HR, Operations, Brand, and senior leaders to strengthen employee engagement, culture, and connection across a distributed workforce. Measures communication effectiveness, ensures brand consistency, and builds a distinct employee communications voice while serving as both strategist and hands-on executor.

Leads the analytics function and data strategy, using customer insights, segmentation, predictive modeling, pricing analysis, and revenue management to improve studio performance and client lifetime value. Partners with senior leadership, marketing, sales, and operations to develop pricing strategies, evaluate promotions, monitor competitors, and communicate actionable business recommendations. Builds financial models, conducts consumer research, and drives cross-functional implementation of data-informed initiatives.

Coordinates local field activations, owned and partner brand experiences, events, budgets, timelines, deliverables, and post-activation recaps. Supports field teams with activation guidance, playbooks, request tracking, and issue triage. Contributes to brand strategy, campaign materials, and consumer-insight translation while partnering cross-functionally with marketing, partnerships, PR, field, CX, and agencies.

Leads brand marketing and public relations strategy, including agency management, earned media, crisis communications, executive positioning, new studio openings, new business launches, and international expansion. Develops market-specific activations, maintains brand standards, coordinates partnerships, and ensures consistent messaging across local and international stakeholders while tracking PR performance and brand impact.

Owns CRM and lifecycle marketing strategy for member retention, loyalty, upgrades, churn prevention, and winback. Builds and optimizes Klaviyo journeys, leads testing and performance reporting, analyzes LTV and retention metrics, and partners with cross-functional teams and agencies on campaigns. The role also supports international expansion, creative review, stakeholder presentations, and AI-assisted execution and analysis.

Owns end-to-end operational execution for new studio openings from lease execution through grand opening. Manages timelines, cross-functional coordination, operational readiness, facility and equipment issues, inventory orders, deliveries, budgets, and launch events. Acts as the primary contact for opening projects, escalates risks, maintains safe and functional spaces, and contributes process improvements. The role also supports studio operations and may coach fitness classes locally.

Lead and grow the consumer-facing engineering organization for mobile, web, backend services, and integrations. Own technical strategy, architecture, and delivery; manage internal teams and external partners; improve scalability, reliability, and engineering processes; partner with Product and business stakeholders to drive outcomes and platform modernization.

Drive membership sales and retention through direct outreach, lead generation, and B2B partnerships. Support studio performance by partnering with field teams, executing campaigns, training, and ensuring high-quality client handoffs. Track activity in CRM, report on performance, and represent the brand at events. Flexible schedule and up to 15% travel.

The Sales Coordinator supports the Sales and Field teams by managing leads, facilitating outreach, and collaborating on sales strategies to drive growth.

The Sales Representative drives membership sales, supports studio performance, and collaborates with customer experience teams to enhance client satisfaction and meet sales quotas.

Support FP&A activities including budgeting, forecasting, variance analysis, and studio-level P&L. Build KPI dashboards, prepare monthly/quarterly/annual presentations for senior management and the Board, partner with departments, and provide ad hoc data-driven analyses to inform strategic decisions.

Own and maintain the corporate financial model, manage cash flow and debt covenants, produce investor and board materials, support due diligence and budgeting, analyze monthly performance, and provide ad hoc strategic financial analysis partnering with accounting, operations, and studio teams.

Manage content operations end-to-end: plan, brief, track, and traffic assets across channels; support shoots and production logistics; maintain DAM and asset hygiene; analyze content performance and run post-mortems; coordinate cross-functional workflows to keep content on schedule and aligned with business objectives.

The VP of Studio Operations leads the overall performance and growth of studio operations, ensuring financial targets, operational excellence, and talent development across all locations.

The Compensation Analyst will manage compensation processes, perform market analysis, maintain data accuracy in Workday, and prepare analytical reports to support HR decisions.

Produce and manage high-quality design assets across social, email, digital ads, print, and presentations. Support short-form video and motion under direction. Manage intake, trafficking, version control, asset library, and template maintenance. Ensure brand consistency, package final assets for channels, and improve content production processes while communicating with cross-functional teams.

Lead and execute design across channels, own and evolve brand visual identity, build scalable design systems and creative operations, support content strategy and integrated planning, manage creative intake and stakeholder reviews, and directly mentor a coordinator to ensure consistent, high-quality brand assets and performance-driven creative.

Manage day-to-day administration of the Blueprint scheduling platform including user access, data integrations, QA/UAT, and manual checks. Triage the team inbox and support Area Managers, create training materials and release communications, track recurring issues to improve SOPs, and enforce brand and compliance standards across studios.

Lead end-to-end UX/UI for mobile and web, design mobile-first experiences, translate complex membership/booking/payment rules into simple flows, build prototypes and design systems, collaborate with Product and Engineering, use research and data to inform decisions, and raise visual and interaction standards across client-facing digital products.