Jobs at [solidcore]

Manages routine employee relations cases from intake through resolution, including investigations, interviews, documentation, leader coaching, performance management, accommodations intake, offboarding, I-9 compliance, unemployment claims, and process improvements. Maintains confidential records, tracks employee actions and deadlines, escalates sensitive matters, and partners with People Relations leadership across studios and headquarters teams.

Manage social media publishing, community engagement, listening, reporting, content ideation, copywriting, and short-form photo and video production across social platforms. Maintain content calendars, monitor trends and sentiment, coordinate shoots, guide coach and studio submissions, respond to audiences in brand voice, and optimize content performance while collaborating cross-functionally.

Executes CRM and lifecycle marketing campaigns across email, SMS, and push channels. Builds automated customer journeys, segments audiences, drafts and reviews creative, manages content calendars, conducts A/B tests, analyzes campaign performance, and recommends optimization opportunities. Collaborates with Digital, Brand, Field, and Lifecycle teams to align messaging and improve client engagement, conversion, and retention.

Leads the internal employee communications function, developing strategy, calendars, executive messaging, change communications, communication channels, and crisis messaging. Partners with HR, Operations, Brand, and senior leaders to strengthen employee engagement, culture, and connection across a distributed workforce. Measures communication effectiveness, ensures brand consistency, and builds a distinct employee communications voice while serving as both strategist and hands-on executor.

Coordinates local field activations, owned and partner brand experiences, events, budgets, timelines, deliverables, and post-activation recaps. Supports field teams with activation guidance, playbooks, request tracking, and issue triage. Contributes to brand strategy, campaign materials, and consumer-insight translation while partnering cross-functionally with marketing, partnerships, PR, field, CX, and agencies.

Lead and grow the consumer-facing engineering organization for mobile, web, backend services, and integrations. Own technical strategy, architecture, and delivery; manage internal teams and external partners; improve scalability, reliability, and engineering processes; partner with Product and business stakeholders to drive outcomes and platform modernization.

Support FP&A activities including budgeting, forecasting, variance analysis, and studio-level P&L. Build KPI dashboards, prepare monthly/quarterly/annual presentations for senior management and the Board, partner with departments, and provide ad hoc data-driven analyses to inform strategic decisions.

The VP of Studio Operations leads the overall performance and growth of studio operations, ensuring financial targets, operational excellence, and talent development across all locations.

Produce and manage high-quality design assets across social, email, digital ads, print, and presentations. Support short-form video and motion under direction. Manage intake, trafficking, version control, asset library, and template maintenance. Ensure brand consistency, package final assets for channels, and improve content production processes while communicating with cross-functional teams.