Jobs at Softobiz

Owns company-wide and GCC delivery operations across processes, automation, AI enablement, reporting, client reviews, staffing coordination, vendors, workplace systems, and offshore team performance. The role redesigns inefficient workflows, implements automation, maintains scalable operating models, coordinates cross-functional teams, supports new GCC launches, manages operational reporting, and directs an operations support resource.

Supports bookkeeping, ledger maintenance, bank reconciliations, accounts receivable tracking, GST and TDS working papers, payroll inputs, documentation, audit readiness, and MIS reporting across domestic and international entities. The role requires accurate, timely transaction processing, real-time record maintenance, variance resolution, and coordination with the Accounts Executive. It is an on-site, execution-focused position with structured progression toward independent entity ownership.

The Growth Lead will develop and execute growth, demand generation, ABM, digital marketing, and go-to-market strategies for technology services. Responsibilities include generating enterprise pipeline, supporting sales and proposals, building partnerships, strengthening brand positioning, managing campaigns, analyzing marketing performance, optimizing conversions, and reporting growth metrics to leadership. The role requires collaboration across sales, delivery, marketing, recruitment, and executive teams while targeting global markets.

Supports the CEO by managing calendars, priorities, meetings, communications, strategic initiative follow-ups, and cross-functional coordination. Prepares reports, presentations, agendas, and briefing materials while handling confidential information. The role requires proactive problem-solving, strong organization, discretion, and effective communication with senior stakeholders in a fast-paced environment.

Leads the ecommerce growth operating system for profitable acquisition across paid search, paid social, agencies, lifecycle, CRO, measurement, creative, finance, and leadership. Establishes weekly decision rhythms, translates business targets into channel and budget priorities, improves funnel and signal quality, holds agencies accountable, coordinates cross-functional owners, and drives disciplined testing and spend allocation based on CAC, CVR, payback, headroom, confidence, and risk.

Develop and deploy end-to-end ServiceNow solutions from business requirements through production. Responsibilities include CMDB management, ITSM module development, REST/SOAP integrations, JavaScript development, architecture, troubleshooting, debugging, Knowledge Management, and translating business needs into technical solutions. The role requires collaboration with cross-functional teams, independent problem-solving, strategic thinking, and production change deployment.

Develop and architect Microsoft Dynamics 365 Business Central solutions using AL, including custom extensions, legacy NAV migrations, APIs, integrations, data migrations, and operational modules. Build workflows with Dataverse and iPaaS platforms, troubleshoot telemetry and performance issues, conduct code reviews, and manage Azure DevOps deployment pipelines. Collaborate with architects, stakeholders, and project teams to deliver enterprise ERP solutions onsite in Kochi.

Develop and optimize enterprise search experiences using Coveo Atomic and JSUI. Responsibilities include building search interfaces, customizing components and facets, configuring indexing and query pipelines, integrating with applications and CMS platforms, developing Search API extensions, troubleshooting issues, improving relevance, monitoring analytics, and collaborating with UX/UI teams.

Leads requirements gathering, analysis, documentation, and stakeholder collaboration for enterprise technology and digital transformation initiatives. Translates business needs into functional specifications, user stories, process flows, and acceptance criteria. Evaluates technology solutions, supports product development through deployment, facilitates workshops, participates in UAT, and recommends process improvements using automation, analytics, cloud technologies, and AI-enabled tools.

Own the architecture, scalability, reliability, and production success of a healthcare platform supporting EMR, patient intake, administrative workflows, and analytics. Design distributed systems, integrations, event-driven workflows, data tracking, deployment strategies, monitoring, security, and performance improvements. Lead architecture reviews, establish engineering standards, mentor engineers, and collaborate with product, analytics, and business teams.

Mentored AI engineering internship focused on building production-grade agentic AI systems. Interns will contribute to multi-agent workflows, context management, LLM integration, retrieval, evaluation, governance, and deployment-related tasks using Python and modern AI frameworks. Responsibilities include implementing stateful workflows, structured outputs, tool calling, vector search, verification gates, observability, and model-routing experiments while participating in design and code reviews.

Designs, develops, and supports full-stack cloud-native applications using TypeScript, React, Node.js, and AWS services. Builds serverless and containerized architectures, maintains automated deployment pipelines, troubleshoots complex systems, and ensures secure, tested, maintainable code. Leads AI-enhanced development initiatives using tools such as GitHub Copilot, Cursor, OpenAI, and Claude, including agent workflows, code generation, testing, and optimization. Collaborates cross-functionally, mentors engineers, documents architectures, and drives technical delivery and automation improvements.

Designs and embeds an enterprise process management framework, including governance, process hierarchies, documentation standards, approval workflows, quality controls, and scalable delivery models. The role supports process analysis, automation and AI readiness, enables distributed teams, develops playbooks, and transfers capability to the Enterprise PMO and business stakeholders. It requires strong enterprise thinking, stakeholder engagement, operational discipline, and experience building process capabilities from first principles across functions and geographies.

Develop and maintain scalable healthcare-platform features across frontend and backend systems using Next.js, Nest.js, TypeScript, React, MongoDB, and PostgreSQL. Design RESTful APIs, integrate third-party services, optimize application and database performance, write automated tests, resolve production issues, participate in code reviews and architecture discussions, improve CI/CD processes, and securely handle sensitive healthcare data while collaborating with US-based engineers.

Lead Softobiz’s full marketing function across brand, demand generation, content, design, paid media, and SEO. Build and manage an in-house team, oversee agencies, establish demand targets, and own CAC, CPL, MQL, pipeline contribution, and organic growth. Develop AI-native workflows, manage the transition of paid and SEO capabilities in-house, strengthen brand positioning, and create a weekly performance optimization rhythm tied to measurable business outcomes.

Own Softobiz’s brand positioning, narrative, messaging architecture, employer brand, and organic social strategy. Build consistent verbal and visual brand systems across campaigns and content, translate complex B2B technology offerings into clear messaging, and create employer-brand content for hiring. The role requires a hands-on, AI-native workflow spanning research, positioning, message testing, social content, and asset briefs, with a focus on B2B or technology brands targeting Australian and U.S. markets.

Designs, develops, tests, deploys, and supports Dell Boomi integrations across ERP, CRM, PIM, eCommerce, database, file, API, and event-driven systems. Responsibilities include creating mappings and documentation, troubleshooting production issues, implementing error handling and logging, supporting testing, participating in code reviews, and ensuring performance, security, and scalability. Collaborates with analysts, architects, and distributed teams while following DevOps, CI/CD, and integration best practices.

Designs, develops, customizes, integrates, upgrades, deploys, and supports Microsoft Dynamics 365 Finance & Operations solutions. Responsibilities include X++ development, forms, tables, extensions, data entities, SSRS reports, integrations, data migration, security configuration, environment management, performance analysis, documentation, testing, and production support across finance and supply chain modules.

Documents, maintains, and updates business processes using enterprise standards, templates, modeling conventions, and approved workflows. Translates business inputs into clear process artefacts, supports quality reviews, incorporates approved changes, and maintains version control and audit trails. The role works with distributed and onshore stakeholders, prepares documentation for validation and approval, meets service-level targets, and contributes to scalable, AI-supported documentation practices and continuous improvement.

Owns Softobiz’s visual identity across website graphics, social media creative, and video. The role requires producing high-volume, on-brand visual assets using generative AI design, image, and video tools. Responsibilities include maintaining the brand system across static and motion formats, editing and producing video, delivering build-ready assets to web and development teams, and ensuring design keeps pace with campaigns and content launches.