Jobs at Sofigate

Lead customer IAM assessments, workshops, architecture, roadmaps, implementations, and governance initiatives. Design and improve Microsoft Entra ID, Active Directory, hybrid identity, lifecycle automation, access governance, JML processes, and application integrations. Provide technical leadership, mentoring, and consulting while exploring automation and AI applications in IAM and secure AI-enabled services.

Lead customer-facing business operations development, IT operating model design, transformation, change, and complex program initiatives. Assess current ways of working, create practical roadmaps, improve governance and processes, and translate business needs into technology improvements. Advise executives, lead cross-functional change, take interim leadership roles, manage customer relationships, and collaborate with sales on growth opportunities.

Advise customers and delivery teams on building, modernizing, integrating, and governing ServiceNow-based business solutions. Apply expertise in infrastructure, HR workflows, AI automation, CRM, security, risk, compliance, or service management to improve business processes and reduce technical debt. Collaborate with customers to understand problems, evaluate alternatives, identify risks and trade-offs, and deliver sustainable solutions. ServiceNow experience and certifications are advantageous but not mandatory.

Lead complex business and technology transformation engagements from organizational and technology assessment through capability design, operating models, governance, roadmaps, mobilization, and execution. Advise executive teams and boards, facilitate strategic decisions, develop business cases, and lead strategically important multi-track engagements. The role may include interim CIO or transformation leadership responsibilities and requires connecting strategy, enterprise architecture, technology, data, AI, cybersecurity, sourcing, and portfolio governance.

Lead digital transformation and enterprise technology projects from planning through implementation and adoption. Translate business objectives into delivery plans, governance, timelines and measurable outcomes. Coordinate multidisciplinary business and IT teams, manage risks and dependencies, facilitate workshops and steering groups, and support communication and change adoption. Contribute to customer roadmaps and identify business value opportunities while using AI-supported tools to improve project planning, reporting and delivery.

Design and deliver scalable ServiceNow solutions across the full platform lifecycle. Translate business goals into technical requirements, implement configurations and integrations, apply Agile/DevOps practices, drive adoption, and advise on AI-enabled features and continuous optimisation.

Lead ServiceNow engagements by translating customer business goals into technical requirements, designing and configuring solutions, running workshops, mentoring team members, and applying Agile/DevOps and POC approaches. Specialize in HR and/or IRM modules and support customers through transformation and long-term platform value realization. Fluent Norwegian and English required.

Open application for business-technology specialists in Finland. Sofigate seeks expertise in AI, data and enterprise platforms (ServiceNow, Salesforce, SAP) to work on strategic planning, project and service management, sourcing, enterprise architecture, automation and change management. Candidates must be fluent in Finnish and English and demonstrate leadership, communication and growth mindset.

Lead design and implementation of scalable ServiceNow platform solutions: gather and refine business and technical requirements, translate business needs into architectures, collaborate with delivery teams, apply Agile and prototyping to demonstrate value, advise stakeholders, and support business development and knowledge sharing.