The Operations Supervisor oversees the Contact Center agents, ensuring quality service, conducting performance reviews, and implementing procedural improvements while fostering team growth.

The Operations Manager leads operational functions, enhances efficiency, collaborates on strategies, analyzes processes, mentors teams, and tracks performance.

The Content Writer/Editor will research, write, edit, and publish content for various platforms, ensuring engagement and relevance to the target audience.

The Quality Assurance Analyst monitors calls and emails, evaluates customer experiences, and provides feedback to improve service performance, ensuring compliance with company policies.

As a Reporting Analyst, you will design and maintain Power BI reports, analyze data, conduct lifecycle analysis, and ensure report quality while collaborating with teams to meet reporting needs.

The Tableau Analyst will design and develop interactive dashboards, support reporting issues, and collaborate with the business team. Required skills include Tableau dashboard creation and data quality processes, with additional skills in SQL and programming as advantages.

The Copy Writer/Editor/Proofreader will create, edit, and proofread digital marketing content, ensuring consistency and engagement for target audiences.

The Graphic Designer will create on-brand graphics, collaborate with teams, develop concepts and layouts, and present ideas for approval.

The Sales Development Representative will qualify leads, educate prospects on staffing solutions, schedule discovery calls, and manage the sales pipeline for the CEO.

As an Email Solutions Specialist, you will support email campaigns, troubleshoot technical issues, and educate clients on best practices and compliance standards.

The Business Development Manager focuses on increasing sales revenue, generating leads, conducting prospecting activities, and building client relationships across various sectors.

Telemarketer will conduct outbound calls to universities to gather information on gluten-free accommodations, document insights, and build rapport with staff.

The Social Media Manager is responsible for overseeing and managing social media accounts, creating engaging content, and monitoring social media trends to enhance customer engagement.

The Research Analyst will focus on collecting and analyzing roofing data from municipal and HOA sources in South Florida to build a targeted database for outreach.