Jobs at SID Global Solutions

Lead SRE responsible for platform reliability, incident management, automation, observability, and production stability across cloud-native and Kubernetes environments. Mentor teams, run RCA, define SLIs/SLOs, automate operations, manage Apigee APIs, and support CI/CD and IaC initiatives to improve availability and performance.

Design and build secure, reliable full-stack features using Java, TypeScript, and React. Integrate multiple services, optimize performance and scalability, write maintainable code with tests, troubleshoot production issues, and collaborate with product, design, and stakeholders to deliver end-to-end solutions.

Monitor production infrastructure and observability stacks (Datadog, Dynatrace, Prometheus, Grafana), triage alerts, escalate incidents, manage API traffic (Apigee), support Nginx and Kubernetes, use GCP monitoring, execute runbooks, and operate in a 24/7 rotating shift model to ensure availability and performance of banking services.

Design, develop, configure, and deploy solutions on the Informatica IDMC MDM platform. Translate business and logical designs into technical components and configurations while ensuring alignment with architecture standards, performance targets, data governance policies, and integration requirements.

Lead FinOps and operational governance for the CRM platform: manage budgets, cost optimization, capacity and license management, design operational processes, produce executive dashboards and reports, and guide/mentor operations analysts while liaising with finance, IT, and platform stakeholders.

Design and deliver engaging e-learning, virtual instructor-led, classroom, and blended programs. Create storyboards, multimedia, assessments and interactive modules. Administer the LMS, coordinate training logistics, track learner progress and compliance, perform QA across devices, and analyze learning effectiveness. Partner with SMEs and stakeholders to align programs with business goals and continuously improve learner experience.

Design, develop, and maintain ETL workflows with Informatica; support MDM processes; analyze data to surface insights; improve data quality; produce reports and dashboards; collaborate with stakeholders and IT on governance and data solutions.

Lead architecture, build, and deploy enterprise-grade Agentic and Generative AI multi-agent solutions. Develop RAG pipelines, vector search, and AI microservices in Python (FastAPI/Flask). Deploy on cloud (AWS/Azure/GCP) with Docker/Kubernetes and CI/CD, implement AI security/governance, mentor engineers, and drive AI strategy and platform roadmaps.

Lead design and implementation of enterprise API and microservices solutions using Apigee and GCP. Define API strategy, governance, security, containerized deployments (Kubernetes/GKE/Apigee Hybrid), CI/CD, observability, and mentor engineering teams to deliver large-scale cloud-native API platforms.

Perform ETL development and maintenance in Informatica, support MDM processes, analyze datasets for trends and insights, monitor and improve data quality, collaborate with stakeholders and IT, and produce reports and dashboards to inform business decisions.

Lead and manage the testing lifecycle: create and execute test cases, track and resolve defects, implement test strategies (functional, integration, regression, UAT), monitor progress, coordinate across teams, mentor testers, and ensure adherence to SDLC and company test standards to deliver high-quality releases.

Design, build, and maintain data storage, ingestion and transformation pipelines. Optimize jobs, automate processes, perform unit and integration testing, monitor platform stability, ensure governance and security compliance, collaborate with stakeholders, document processes, run POCs, and contribute to team best practices to support analytics and data engineering needs.

Design, implement, and maintain full-stack features using Java, TypeScript, and React; integrate services, optimize performance, write tests and observability, troubleshoot production issues, and collaborate with product and design teams to deliver scalable, reliable solutions.

Lead planning, budgeting, risk/issue management, and cross-functional delivery for multi-month financial services programs (loan origination/loan management, cash management, core banking). Act as liaison between IT, business, executives, and vendors; manage teams, provide progress reporting, and drive training/change management to ensure successful deployments.

Provide production support and configuration for Finastra Global PayPlus v4.6, including payment workflow configuration (High/Low Value), ISO 20022/SWIFT message handling, SQL/Oracle scripting, IBM MQ and WebSphere troubleshooting, production readiness, monitoring/alerting, and end-user support.

Manage and maintain the CRM platform (D365, Power Platform, Azure); monitor usage and perform housekeeping; configure entities, fields, workflows; manage licenses and environments; ensure integrations and data flows; generate reports; support incidents, projects, and non-production events; provision tools for build teams; follow IT SDLC, governance, and continuous improvement.

Design, build, and maintain full‑stack Java/TypeScript applications; collaborate with design and product teams; integrate services; write tested, maintainable code; optimize performance and scalability; troubleshoot production issues; and communicate progress to stakeholders.

Build scalable Python backend services and REST APIs, develop intelligent agents and automation workflows, integrate data science models, implement data pipelines, containerize and deploy using Docker/Kubernetes, and ensure code quality with testing.

Monitor production systems and observability dashboards, triage alerts, execute runbooks, escalate incidents, support Nginx and Apigee API traffic, and perform basic Kubernetes and GCP operational tasks in a 24/7 rotating shift model.

Provide L2 SRE support for Apigee and microservices: own escalations from L1, perform deep debugging, manage Kubernetes clusters, tune Nginx and API gateway policies, use observability tools to resolve incidents and automate runbook procedures to maintain uptime.