Jobs at ShiftCare

Own the UK revenue target while building and leading a high-velocity B2B SaaS sales operation. Manage, coach, and develop SDRs, AEs, and BDMs; participate in discovery calls and demonstrations; oversee pipeline, forecasting, and reporting in HubSpot; support go-to-market strategy; analyze win/loss data; and establish a scalable UK sales process and team culture.

Support complex SaaS implementations through requirements analysis, solution design, workflow configuration, risk mitigation, technical discovery, and cross-functional stakeholder management. Serve as an expert on ShiftCare functionality and NDIS provider operations, advising Sales, Implementation, Support, Customer Success, and Product. Create documentation, playbooks, and training; clarify product gaps and enhancement needs; and improve implementation consistency, customer outcomes, and internal capability.

Provide senior technical implementation and solution design for complex ShiftCare customers: analyze workflows, advise on configuration, rostering, billing, claiming, reporting, compliance and integrations; support pre-sales, handovers, product enhancement input, create playbooks, and train internal teams to reduce delivery risk and improve implementation quality.

Conduct outbound calls, emails, and campaigns to identify and qualify ANZ prospects, book product demonstrations, close sales independently, maintain an accurate lead pipeline, collaborate with Marketing and Account Executives, and build prospect relationships.

Conduct outbound calls, emails, and other activities to identify and qualify ANZ prospects, book product demonstrations, and independently close sales. Build and maintain an accurate lead pipeline, develop prospect relationships, collaborate with Marketing on campaigns, and consistently achieve daily, weekly, and monthly goals while working independently and with the sales team.

Coordinate ShiftCare’s global events program across Australia, North America, and Canada. Responsibilities include event planning, timelines, supplier and venue coordination, registrations, collateral, shipping and customs logistics, budgets, speaker and exhibitor administration, run sheets, and post-event ROI reporting. The role supports Sales and Marketing teams remotely from the Philippines during Australian business hours and requires managing multiple events across regions.

Outbound-focused SDR responsible for prospecting via phone, email and LinkedIn, generating qualified meetings for SMB AEs, qualifying inbound leads, managing pipeline in HubSpot, and consistently hitting activity and meeting targets while learning the North American home care market.

Manage full sales cycle for SMB home care providers across North America: prospect, demo, negotiate and close deals. Build pipeline (outbound + SDR), maintain HubSpot records, act as trusted advisor, and consistently exceed revenue targets.