Search the 14 jobs at ShiftCare

As a Customer Success Manager at ShiftCare, you'll optimize workflows, analyze support trends, and enhance customer experiences. Responsibilities include client relationship management, tracking product usage, creating training resources, and collaborating with various teams to improve customer satisfaction and retention.

As a Sales Development Representative at ShiftCare, you will engage with small to mid-size companies, qualifying leads via phone, email, and chat, booking demos, and closing sales while collaborating with the marketing team to drive expansion.

As a Software Engineer Team Lead, you will guide a remote engineering team to develop scalable systems, promote best practices, and enhance product quality. You'll be responsible for team outcomes, coordinate feature delivery, and foster a culture of continuous improvement and personal development.

The Partnership Manager will develop and execute strategies to build and maintain partnerships, pursue new opportunities, manage webinar events, oversee the partnership referral program, and monitor performance to align with ShiftCare’s goals.

The Customer Success Manager will manage post-onboarding client relationships with a strong sales focus, making a minimum of 30 outbound calls daily to drive growth, feature adoption, and customer satisfaction. Responsibilities include client engagement, data analysis, and advocating for customer feedback.

As a Web Developer at ShiftCare, you will manage and maintain the marketing website built on Statamic, develop new features using PHP and Laravel, optimize performance for user experience, ensure compliance with SEO best practices, monitor analytics for improvements, and troubleshoot issues to minimize downtime.

As a Sales Development Representative, you'll engage with small to mid-size businesses to qualify leads through various channels, book demos for the Account Executive team, and close sales yourself while collaborating on outbound campaigns with marketing.

As a Talent Coordinator, you will support the talent acquisition process, including screening applicants, engaging candidates through various channels, and coordinating interviews. The role involves managing candidate information and assisting with recruitment projects to ensure an effective hiring process.

The Data and Insights Analyst will consolidate and analyze data from multiple platforms to create insightful reports that guide strategic decision-making across the organization. This role involves collaborating with teams to identify reporting needs and ensure data accuracy, as well as innovating data processes using the latest tools.

As the Outbound Account Executive, you will develop and implement sales strategies, identify potential customers, use a consultative sales approach, collaborate with marketing, meet sales targets, and report on performance.

As an Infrastructure Engineer at ShiftCare, you'll work on improving CI/CD pipelines, develop cloud infrastructure solutions, and collaborate with teams to address cloud problems. You'll support the development of reliable and scalable cloud solutions and participate in security and reliability exercises.

The Content Writer will create and curate customer materials, transforming traditional content into ShiftCare's platform. They will collaborate with product and customer success teams to develop engaging and instructional content, and maintain relationships with stakeholders to enhance customer success.

The Outbound Account Executive will lead sales activities for ShiftCare in North America, focusing on generating leads, qualifying prospects, and closing deals. Responsibilities include implementing sales strategies, collaborating with marketing, and reporting sales performance to meet targets.

The Customer Success Manager will focus on onboarding, building customer relationships, monitoring customer health, driving product adoption, and managing SLAs. They will also collaborate cross-functionally and identify upselling opportunities.