Who are we?
ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of companies (5,000+) rely on ShiftCare to optimise their care delivery through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.
Duties and Responsibilities
We are seeking an experienced Data Analyst and Report Writer to drive data-driven decision-making across our business. Reporting to the Operations and Product Management teams, you will play a pivotal role in consolidating and analysing data from various platforms and creating insightful reports that inform strategic decisions.
As a Data Analyst and Report Writer, you will:
- Consolidate data from multiple systems, including HubSpot, ChurnZero, ChartMogul, SQL databases, and other tools, to provide a unified view of sales, operation, customer success and insights into our product.
- Design, build, and maintain detailed reports and dashboards for stakeholders across marketing, sales, customer success, and product teams.
- Analyse trends and generate actionable insights to improve business outcomes.
- Collaborate with internal teams to identify reporting needs and deliver solutions that align with organisational goals.
- Ensure data accuracy, integrity, and timely delivery of all reports.
- Continuously innovate and improve data processes, leveraging the latest tools and techniques.
Qualifications
We’re looking for a candidate with:
- Experience - At minimum 2-3 years in a data analysis or reporting role, ideally in a SaaS or B2B environment.
- Technical Skills
- Proficiency in HubSpot, ChurnZero, ChartMogul, AWS.
- Strong SQL skills and experience working with databases.
- Familiarity with reporting tools such as Tableau, Power BI, or similar platforms.
- Communication - Excellent ability to present data and insights in a clear, concise, and impactful manner
Top Skills
What We Do
ShiftCare software makes home care more efficient. From shared client profiles and team organisation, to simplified billing, we enable service providers to deliver higher standards of care, and grow their business.
https://linktr.ee/shiftcare
ShiftCare has several advantages that make it highly suitable for Australian Health Services providers:
1. Less time to manage rosters, staff and clients
2. Taking the complexity out of managing many patients with different care requirements and billing rates
3. Integration with National Disability Insurance Scheme (NDIS) means less time to submit claims and faster payments
4. Connecting data between patients, shifts, time sheets and billing, eliminating duplication, errors and revenue leakage
5. Automated notifications (SMS or email) to staff when a shift is confirmed, changed or cancelled, improving the communication between staff and management
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If you need to change the way you manage staff and bill your clients, please get in touch to arrange a free trial of ShiftCare.
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ShiftCare
Roster staff. Manage clients. Fetch payments.
https://shiftcare.com
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