Shift4
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The Frontend Engineer at Shift4 will develop and maintain scalable front-end applications using React and Ember.js. Responsibilities include writing efficient code, debugging, participating in code reviews, and collaborating with cross-functional teams to implement new features while ensuring high-quality standards.
The Customer Service Representative communicates with clients through various channels including phone, email, and chat, assisting them with inquiries related to the website, contracts, and billing. They are responsible for maintaining a high level of service, documenting interactions, and collaborating with internal departments to ensure client satisfaction while adapting to a 24/7 work schedule.
The Finance Reconciliations Officer will manage merchant and PSP balance reconciliations, prepare statements, and handle financial queries. Responsibilities include reporting issues, updating finance activities, ensuring correct fee charges, and assisting with audit requests.
The VP of eCommerce and Global Expansion will oversee strategic growth plans and sales strategies in the airline industry, focusing on new partnerships and innovative business development. This role includes developing marketing campaigns, managing client relationships, and collaborating with internal teams to enhance customer experience and revenue growth.
The Project Manager leads client relationships during the implementation process, ensuring project completion by coordinating deliverables and managing schedules. They create training documentation, provide project updates, assist installation teams, and address customer inquiries, while maintaining standards and efficiency throughout the project lifecycle.
The Senior Corporate Reliability role involves maintaining compliance through process inspections and investigations, conducting forensic reviews, and authoring corrective action reports. Responsibilities include collaborating with teams for audits, identifying operational gaps, and driving continuous improvement initiatives while ensuring effective corrective action processes.
The Technical Consultant will lead the on-site implementation of systems, train customers on software applications, perform site surveys, ensure customer requirement satisfaction, and troubleshoot issues post-implementation while maintaining product labs. The role requires effective communication, consulting skills, and adaptability in a fast-paced environment.
The Technical Support Officer at Shift4 is responsible for monitoring the payments platform, troubleshooting issues, escalating faults, assisting clients with technical difficulties, and logging activities in the CRM system while ensuring operational continuity during shifts.
The Senior DevOps Engineer will design, implement, and maintain cloud infrastructure, focusing on AWS. Responsibilities include automating CI/CD processes, optimizing performance and cost-efficiency, enhancing monitoring systems, ensuring security compliance, providing team support, and troubleshooting AWS-related issues.
The Manager of Data Engineering will lead the data engineering team, manage data architecture, pipeline development, and data warehousing. Responsibilities include designing data infrastructure, mentoring team members, optimizing ETL processes, ensuring data quality, collaborating with analysts, and overseeing data-related projects to align with business goals.
The Senior Scrum Master will lead the agile development process for Salesforce projects, facilitating daily scrum meetings, sprint planning, and retrospectives. Responsibilities include managing the product backlog, coaching team members, overcoming obstacles, and ensuring project delivery aligns with agile practices while reporting on progress and risks.
The Account Manager at Shift4 will maintain long-term relationships with existing clients across various industries, ensure clients receive value from services, and support clients in their growth while managing a growing client portfolio and identifying opportunities for upgrades.
The Deployment Representative I is responsible for configuring and customizing POS equipment, programming and shipping credit card equipment, maintaining inventory, and resolving operational problems. The role requires effective time management skills and the ability to work under pressure while ensuring all tasks are completed timely.
The Card Present Integration Lead will manage card present integration projects, coordinating activities and vendor relationships while providing updates to management. The role involves supporting teams with card present knowledge and ensuring operational efficiency to meet key performance indicators.
As a Chargeback Analyst II, you will investigate cardholder disputes, coordinate fund recovery, ensure compliance with regulations, and educate merchants on processing guidelines. You will analyze transactions for fraud trends and maintain detailed records while adapting to changing policies and assisting management with various tasks.
As a DevOps Engineer, you will work on an online card payment system, designing and implementing AWS services architecture, developing and maintaining infrastructure as code, and ensuring security compliance. You'll oversee CI/CD processes and conduct postmortem analysis for continuous improvement.
The Lead DevOps Engineer will oversee the design and management of cloud infrastructure on AWS, ensuring high availability and security. Responsibilities include managing a team, implementing CI/CD pipelines, driving automation, ensuring compliance, and troubleshooting incidents. The role emphasizes collaboration between teams and continuous improvement in cloud operations.
The Customer Service Supervisor is responsible for coaching staff to deliver exceptional service, monitoring department KPIs, managing support operations, and ensuring satisfaction through strong problem-solving capabilities. They will build relationships with team members and business partners, oversee training, and maintain policies and procedures to enhance operational efficiency.
The Finance Data Business Analyst will analyze transactional and financial data using analytics tools, assist the Finance Control team with data validation, provide financial data to stakeholders, and support communication between Finance and Business Intelligence teams. This role requires advanced Excel skills and familiarity with statistical tools like R and Python.
The Director of Accounting will oversee the month-end close process, manage accruals, and lead the accounting team to ensure financial data accuracy and compliance with standards while supporting the company’s growth through process improvements and collaboration with other departments.