Search the 48 jobs at Shift4

The Senior Corporate Reliability role focuses on maintaining compliance through inspections and investigations of workflow processes and customer interactions. Responsibilities include conducting audits, collaborating on root cause analysis, developing corrective action plans, and enforcing company standards across operations.

The Program Director is responsible for leading the execution of global expansion programs, M&A integrations, and high-profile initiatives in a dynamic PMO environment. They will manage international teams, coordinate priorities, facilitate meetings, and enhance processes to ensure high-quality outcomes that align with strategic business goals.

The Offensive Security Engineer will conduct proactive penetration testing, vulnerability assessments, and security risk evaluations. They will assist in developing strategies to identify exploits, document findings, collaborate with teams to address vulnerabilities, and simulate cyberattacks to evaluate security controls.

The Financial Manager at Shift4 will be responsible for supporting the organization’s financial health by developing advanced financial models, preparing reports, conducting analyses, and providing strategic recommendations to management related to the payments processing industry.

As a Finance Data Business Analyst, you will analyze transactional and financial data, support the Finance Control team with data validation, perform reconciliations, and provide statistical data to regulatory authorities. You will facilitate communication between Finance and Business Intelligence teams and assist in training the Finance team on data tools.

The Director of Accounting will manage the month-end close process, oversee accruals and journal entries, maintain the general ledger in compliance with GAAP, and lead the accounting team to ensure financial accuracy and timely reporting. Responsibilities include process improvement, audit preparation, and collaboration with other departments to align accounting data with business objectives.

The Technical Support Representative will help customers with e-commerce issues on Shift4shop, using troubleshooting methods and analyzing logs. Responsibilities include customer support via various channels, diagnosing and resolving technical issues, and maintaining service levels. The role requires excellent communication and documentation skills.

The Customer Service Supervisor will coach staff to deliver exceptional service, monitor departmental KPIs, manage training for the technical support team, and ensure customer satisfaction. This role entails multitasking in a fast-paced environment while fostering strong relationships within the team and with business partners.

The Sales Representative is responsible for engaging sales partners, presenting Shift4's services, and developing sales strategies. Duties include training on products, communicating with partners, meeting sales goals, and keeping documentation organized. The role requires excellent communication skills and the ability to work independently or as part of a team.

The POS Support Representative is responsible for diagnosing and resolving issues with POS systems and credit card terminals while providing excellent customer service. They will manage customer interactions via phone, email, chat, and tickets and work collaboratively with team members to find solutions and improve terminal performance.

The Engagement Manager I will be responsible for presenting Shift4 Payments' products to potential clients, developing effective sales strategies, and maintaining organization in documentation and sales reports. The role involves working positively with sales partners and contributing to team goals.

The Senior Cloud Database Administrator will manage mission-critical cloud databases, optimize performance, ensure availability, and collaborate closely with engineering and DevOps teams for database scalability and health. Responsibilities include monitoring databases, planning migrations, setting up automation, and providing 24/7 on-call support.

The Senior Data Analyst will drive pricing strategy, manage billing operations, and perform data analytics at Shift4. Responsibilities include leading a team, utilizing SQL and Tableau for insights, validating data integrity, and developing centralized data repositories after acquisitions. Communication and collaboration with the finance team and executive leadership are key to support strategic decisions and expand global presence.

The Engagement Manager I is responsible for presenting Shift4 Payments’ products and services, developing effective sales strategies, and ensuring timely documentation and reporting. The role requires a positive attitude, organizational skills, and the ability to work collaboratively in a fast-paced environment.

As a Customer Service Representative, you will communicate with clients via phone, email, and chat to assist with inquiries related to website navigation, orders, and billing. You are expected to ensure first call resolution using problem-solving skills, document inquiries accurately, and participate in team meetings.

The Procurement Category Manager will oversee vendor performance, conduct strategic sourcing analysis, negotiate contracts, maintain supplier relationships, and collaborate with teams to ensure competitiveness and cost-effectiveness in vendor spend.

As a Customer Service Representative, you will engage with clients through various communication channels to provide high-quality service. Responsibilities include assisting customers with inquiries, problem-solving, coordinating with internal teams, documenting interactions, and participating in team meetings. Flexibility for 24/7 availability is required.

The POS Software Consultant II will assist in simplifying complex payment structures and support clients in utilizing commerce technology effectively. This role involves consulting with businesses on payment processing solutions to enhance their transaction experiences.

The Security Analyst Student will be involved in monitoring and managing information security operations at Shift4. Responsibilities include analyzing data, reporting on security systems, creating playbooks, identifying anomalies, and building internal security dashboards as part of the information security team.

As a Java Team Lead, you will lead and mentor a team of Java developers, design and maintain high-performance applications in the online payments field, and facilitate Agile processes. You will ensure quality deliverables while actively contributing to development efforts and driving continuous improvement within the team.