Lead DevOps Engineer

This role can be based at any of the following Shift4 locations: Center Valley, PA / Tampa, FL / Morrisville, NC / Las Vegas, NV / Atlanta, GA   Relocation assistance may be available. 

Responsibilities:

The Lead DevOps Engineer will lead the design, development, and management of our cloud infrastructure on AWS, ensuring high availability, scalability, and security. This role involves fostering a culture of continuous integration and delivery, optimizing operational processes, and leading a team of engineers towards achieving these goals.

• Leadership and Team Management:
• Oversee a team of DevOps engineers, providing guidance, mentorship, and performance reviews.
• Foster a collaborative environment between development, operations, and other teams to ensure seamless software deployment and infrastructure management.
• AWS Infrastructure:
• Architect, deploy, and maintain complex AWS environments, including EC2, S3, RDS, VPC, and more, adhering to AWS Well-Architected Framework best practices.
• Implement and manage high availability, disaster recovery, and security solutions across AWS services.
• DevOps Practices:
• Champion the implementation of CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or AWS CodePipeline.
• Utilize Infrastructure as Code (IaC) practices with tools like Terraform, Ansible, and AWS CloudFormation for provisioning & configuration management.
• Automation and Monitoring:
• Develop and maintain automation for provisioning, deployment, and scaling of cloud resources.
• Implement monitoring and logging solutions using AWS CloudWatch, X-Ray, and other tools to ensure system health and performance.
• Security and Compliance:
• Ensure AWS environments comply with industry standards and internal security policies. Implement IAM policies, WAF, and other security measures effectively.
• Continuous Improvement:
• Drive initiatives for process improvement, automation, and innovation in cloud operations.
• Keep abreast of new AWS services and features, recommending and implementing those that align with business goals.
• Troubleshooting and Incident Response:
• Lead the troubleshooting efforts in case of outages or performance issues, coordinating with various teams for resolution.
• Participate in on-call rotations for incident response.

Qualifications: 

• 7+  years of cumulative experience in IT, with at least 5 years specifically focused on AWS, GCP, or Azure cloud environments.
• 3+ years of experience leading or managing a team in a DevOps or similar capacity.
• Expertise in scripting languages (e.g., Python, Bash) and container technologies like Docker, Kubernetes.
• Proficient in implementing CI/CD pipelines and IaC tools (e.g., Terraform, Ansible, CloudFormation).
• Solid grasp of network security concepts, preferably within AWS contexts like Security Groups and Network ACLs.
• Bachelor's degree in Computer Science, Information Technology, or a related field. Alternatively, significant equivalent experience.

Desirable Skills:

• Experience with other cloud platforms (e.g., Azure, Google Cloud) to provide strategic cloud flexibility.
• Knowledge of compliance frameworks like HIPAA, GDPR, or SOC.
• Experience with microservices architecture and serverless computing models.
• Familiarity with Agile methodologies like Scrum or Kanban.
• AWS Certified DevOps Engineer or AWS Solutions Architect - Professional certification is highly preferred.