Jobs at Shield Technology Partners

Lead design, build, and support NetSuite-to-PSA integrations, administer NetSuite billing/invoicing modules, automate accounting workflows with SuiteScript/SuiteFlow, manage data migrations and reconciliations, and coordinate testing, documentation, and training across finance and partner teams.

Prepare and analyze financial statements, journal entries, and reconciliations across multiple locations; support US GAAP research; streamline accounting processes; collaborate with operations and executives; maintain audit workpapers; manage cash posting, merchant services, treasury, accruals, prepaids, and tax compliance; produce ad-hoc reports and support M&A integrations.

Lead and manage the Accounts Payable function across multiple entities. Oversee invoice processing, payment runs, vendor management, month-end accruals and reconciliations. Coach and develop the AP team, drive process improvements and automation, support integrations and acquisitions, administer NetSuite and Ramp, produce KPIs and reporting, and support internal/external audits to ensure accurate, timely, and controlled AP operations.

Provide frontline, onsite technical support as an embedded member of a client's team. Troubleshoot hardware, software, connectivity, and account issues via phone, ticketing systems, and in person; document incidents, follow SOPs, escalate complex problems, assist with workstation setup, and maintain strong customer communication.

Lead P&L performance and operational improvement across portfolio companies by driving revenue growth, margin expansion, and adoption of Shield's AI platform. Manage forecasts, budgets, and cross-functional initiatives; support onboarding; build automation and low-code solutions; coach local leadership and implement standardized processes to scale operations and strategic growth.

Own a portfolio of Tier 1/2 accounts for managed IT, cloud, and cybersecurity services. Drive retention and expansion, deliver QBRs with vCIO/TAM, manage renewals, maintain CRM records in HubSpot, mentor Account Managers, and escalate/resolve technical issues while coordinating upsell opportunities with Sales and product teams.

Lead and build the FP&A function: long-range financial planning, revenue and P&L forecasting, advanced financial modeling and analysis, M&A support, systems implementations, KPI/reporting development, and partner with executive leadership, board, and investors to inform strategic decisions. Requires operating in ambiguity and driving process improvements and AI/automation opportunities. Travel ~quarterly.

Drive net-new MSP customer acquisition across an assigned territory, acting as the primary closer. Partner with Shield portfolio companies and centralized teams to qualify, advance, and close opportunities, maintain territory accountability and revenue targets, embed into portfolio sales processes, and support scalable sales operations. Frequent travel and in-person collaboration expected.

Lead revenue FP&A across Shield's portfolio: partner with portfolio companies to standardize, validate, and reconcile revenue data into NetSuite; build scalable revenue operations processes and metrics; support integrations, forecasting, and strategic finance initiatives; perform hands-on data cleansing and end-to-end revenue data validation to ensure accurate reporting.

Design, implement, and troubleshoot high-availability IP/BGP telecommunications networks and customer services (DIA, DWDM, Metro Ethernet). Manage Zero Trust/SASE, virtualization, Linux/Windows servers, automation, monitoring, and VoIP platforms. Serve as technical escalation point, consult for customers, perform datacenter and customer-site work, mentor teammates, and join on-call rotation.