Payroll is the core of this role. On any given day you might close a bi-weekly cycle for one entity, reconcile an EOR invoice for a contractor-turned-employee in another country, set up tax registrations for a newly acquired ShieldCo, and answer a pay question from an employee in between. You will also handle the benefits, 401(k), and leave work that flows through payroll, so every deduction, contribution, and leave adjustment lands correctly.
It suits someone who takes pride in accurate, on-time pay, enjoys untangling multi-entity complexity, and wants to build payroll processes that scale as the portfolio grows.
Key Responsibilities
• Off-cycle runs, bonuses, commissions, retro pay, final pay, and corrections, in line with state final-pay timing rules
• Day-to-day management of Shield's EOR partners for employees outside the US
• Review of EOR payroll registers and invoices, and reconciliation of employer costs, fees, and FX against approved compensation
• Onboarding and offboarding employees through EOR platforms, including offer coordination, contract issuance, and document collection
• First point of contact for international employee pay questions, escalating to EOR partners as needed
• Supporting evaluation of new countries and EOR vendors as ShieldCos hire globally
• Controls over payroll changes, approvals, and segregation of duties
• Accurate benefit deductions for enrollments, life events, and terminations, plus COBRA handoffs
• Carrier invoice reconciliations against payroll deductions
• 401(k) administration: eligibility, deferral changes, loans, distributions, and timely contribution remittance
• Payroll treatment of FMLA, state paid leave, disability, military, and personal leave, including pay continuation, offsets, and benefit premium collection
• Coordinating with HR, carriers, and TPAs so pay is correct from leave start through return to work
• Rippling payroll administration and data integrity across HR, payroll, and benefits systems
• Documenting payroll processes, calendars, and standard operating procedures, and keeping them current
Skills, Knowledge & Expertise
• 5+ years of hands-on payroll experience, ideally across multiple entities or EINs
• Experience with year-end processing, payroll tax filings, and payroll audits
• A clear, patient communicator who can explain pay to employees and managers in plain terms
• High attention to detail and discretion with confidential pay, medical, and personal data
• Deadlines that hold: payroll is on time and correct, every cycle, in every country
• Comfort with ambiguity: processes are still being built, and we want people who enjoy building them
• A habit of documenting what you learn so the next person doesn't start from zero
About
Shield Technology Partners is a national IT Services platform formed through the collaboration between Thrive Holdings and ZBS Partners. By combining Thrive Holdings’ technological expertise with ZBS Partners’ proven approach to supporting founder-led businesses, Shield Technology Partners is dedicated to accelerating growth, innovation and long-term value creation for IT services companies across the country.
Skills Required
- 5+ years of hands-on payroll experience, ideally across multiple entities or EINs
- Experience managing international payroll through HRIS/EOR providers or in-country payroll vendors
- Working knowledge of multi-state payroll tax, garnishments, and pre-tax/post-tax deductions
- Familiarity with international payroll concepts, including statutory benefits, 13th-month pay, social contributions, and country-specific termination rules
- Hands-on experience with a major payroll or HRIS platform; Rippling strongly preferred
- Strong reconciliation skills and proficiency with Excel, including lookups, pivot tables, and variance analysis
- Experience with year-end processing, payroll tax filings, and payroll audits
- Working knowledge of benefits deductions, 401(k) administration, and FMLA and state leave pay treatment
- Clear, patient communication skills for explaining pay to employees and managers
- CPP, FPC, or GPMP certification
- High attention to detail and discretion with confidential pay, medical, and personal data
- Ability to build and document payroll processes and operate effectively amid ambiguity
What We Do
Shield Technology Partners is building a world-class network of high-performing IT service businesses across the country. We are dedicated to empowering local leaders by combining their unique cultures and brands with the strength of advanced technology and national-scale resources. Our mission is simple: amplify what you’ve already built, while preserving the autonomy and relationships that make your business thrive. Through a transparent, collaborative growth model, Shield Technology Partners offers a path for MSPs to scale without losing their identity. By integrating cutting-edge technology and shared expertise, we create unmatched opportunities for your team while delivering the best of local service and innovation to clients. Together, we’re paving the way for a bold future in IT services.








