Jobs at ServiceTrade

Sell ServiceTrade's field service management SaaS to mid-market companies: prospect, qualify, and manage complex, multi-stakeholder sales cycles; negotiate large deals; use CRM to track opportunities; collaborate with delivery, engineering, and client success; provide white-glove customer advocacy; travel up to 25%.

Lead strategic design and evolution of native iOS and Android apps, own mobile roadmap and architecture (MVVM/MVI), drive offline-first data sync, CI/CD (GitHub Actions, Fastlane), telemetry and performance tuning (Kibana, Crashlytics, Pendo), mentor engineers, enforce security (OWASP MASVS) and collaborate cross-functionally to ensure scalable, maintainable mobile platforms.

Build and evolve ServiceTrade's native iOS app used by field technicians. Design features in Swift/UIKit/SwiftUI within an SPM modular MVVM codebase, implement offline-first sync with Core Data, write unit/integration tests, optimize performance, monitor crash and analytics tools (Crashlytics, Kibana, Pendo), and collaborate cross-functionally on CI/CD and App Store releases while championing AI-assisted development.

Lead product marketing for fire protection and mechanical product lines: define positioning, own go-to-market strategy and AI launches, build and manage a product marketing team, drive competitive intelligence, enable Sales/CS, and represent product marketing to executives and the board.

The Technical Support Specialist will manage customer inquiries, resolve product issues via various communication methods, and maintain effective customer relationships through proactive support and knowledge sharing.

Own the strategy, roadmap, and execution of accounting/ERP integrations. Define requirements, partner with engineering to build APIs and connectors, ensure data reconciliation and compliance, reduce sync errors, speed onboarding, and partner with support to lower integration tickets while launching integrations rapidly using iPaaS.

Manage and grow enterprise customer relationships to maximize retention, expansion, and ROI. Own renewals and negotiations, conduct executive business reviews, execute strategic account plans, drive adoption and upsell, coordinate cross-functional teams, and travel to customer meetings within territory.

Lead product marketing for ServiceTrade's field service management products: define messaging, run go-to-market and feature launches (including AI), enable Sales, maintain competitive intelligence, synthesize customer insights, and drive product adoption and expansion.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Lead and scale a high-performing SMB to mid-market sales team for the Fire & Life Safety vertical; drive revenue, forecast accuracy, pipeline generation (ABM/outbound), coaching, hiring/onboarding, cross-functional GTM alignment, and enterprise deal support to meet quarterly targets.