As a Senior Customer Success Manager, you will drive platform adoption and value for strategic accounts, providing training and strategic recommendations while collaborating with cross-functional teams to enhance customer experience.

Lead and scale product design and user experience research, focusing on AI-driven design strategies and user-centered practices. Oversee design teams and ensure integration of research throughout product development, delivering impactful experiences for commercial service contractors.

The Emerging Account Manager will retain and expand customers' investments in ServiceTrade apps, conduct business reviews, negotiate renewals, and assist customers with ongoing support.

The Corporate Account Executive will drive business development, engage with prospects, and close complex sales with mid-market companies, focusing on delivering exceptional client solutions and enhancing customer experience.