Lead employee relations and investigations at ServiceTitan, ensuring fair resolution of issues and protecting organizational culture while providing strategic counsel as a People Business Partner.

Lead global Workplace Technology to deliver a secure, AI-enabled employee experience across devices, collaboration, networking, service desk, and productivity platforms. Build and scale a high-performing team, drive AI/automation in IT support, partner with cross-functional teams, manage vendors and budgets, and improve ESAT, onboarding speed, and operational scalability.

Lead and scale a Fintech sales team to drive adoption of ServiceTitan payments and financing integrations. Coach AEs on pipeline, forecasting, deal execution, and CRM discipline while partnering with enablement, product, and marketing to improve messaging, tools, and processes. Recruit, onboard, and ramp new reps and implement coaching plans to ensure quota attainment.

Lead technical aspects of the reporting and dashboard platform, focusing on architecture, data ingestion, system performance, and mentoring engineers.

Deliver instructor-led and webinar training (remote and on-site) as a product and industry expert, develop and maintain Litmos-based training and certification content, support customer transitions and change management, create supporting materials, and contribute to training program improvements.

Manage post-sales relationships for Strategic Accounts, optimizing contract renewals and expanding revenue through upselling and collaboration with various internal teams.

Contract Lead Development Representative responsible for researching and enriching target accounts, verifying contact details, making outreach verification calls, drafting personalized outreach content, and partnering with sales leadership. Held to daily KPIs and mentored toward promotion to a full-time Sales Development role after four months.

Responsible for outbound prospecting (calls and emails), qualifying leads through discovery conversations, scheduling demos for Account Executives, managing pipeline with sales tools, and collaborating with AEs to support revenue growth while continuously improving through coaching and training.

The GTM Operations Specialist utilizes AI and automation to streamline Go-To-Market content deployment, manage asset creation, and coordinate project timelines across teams for product launches.

Contract Lead Development Representative responsible for researching and enriching target accounts, validating contact details, making targeted verification calls, drafting personalized outreach, and partnering with sales leadership to prioritize high-value lists. Focused on meeting daily KPIs and developing skills for promotion into a full-time XDR role through mentorship and structured training.

The Workplace Experience Associate coordinates office operations and events, manages vendor relationships, and ensures a smooth and welcoming environment at ServiceTitan.

As a Customer Success Manager, you'll manage strategic accounts, foster relationships, deliver training, collaborate on product improvements, and enhance customer satisfaction while analyzing engagement data.

The Customer Success Manager is responsible for managing customer relationships, providing product training, driving value, and ensuring customer satisfaction. They will also engage proactively and reactively with customers, analyze data, and gather feedback to enhance customer experiences.

The Associate, Office Coordinator supports operations, manages office tasks, orders supplies, provides front desk coverage, and enhances efficiency within the office.

As a Customer Success Manager, you'll partner with customers to drive ROI, build relationships, and deliver exceptional support. Responsibilities include guiding product usage, analyzing account health, and collaborating with cross-functional teams for customer satisfaction.

The Senior Product Designer will collaborate with teams to create user-friendly designs for an Enterprise SaaS product, conducting user research and prototyping solutions.

Design and build scalable backend services and frontend applications. Maintain quality standards, contribute to QA culture, and own feature reliability.

The GTM Operations Specialist is focused on deploying AI-driven GTM content, managing asset creation, and optimizing workflows for team efficiency. Responsibilities include project management, content readiness for events, and cross-functional collaboration to meet timelines and metrics for product launches.

The Staff Product Designer will create data-driven solutions, prototype user interfaces, mentor junior designers, and collaborate across teams to enhance the user experience in a SaaS product.

Drive product adoption and revenue by engaging existing customers, building pipeline, booking demos, and supporting Pro Account Executives. Perform high-volume outbound calls and personalized emails, uncover customer pain points, log activities accurately, assist with reporting and cross-team liaison, and travel domestically for onsite visits.