Jobs at Service Stream Limited

Coordinates utility field work orders from scheduling through completion across multiple contracts. Responsibilities include workforce scheduling, triage, resource allocation, customer and building manager communications, consent collection, database and client-system updates, leave coordination, compliance monitoring, and supporting field-team productivity. The role requires rotating shifts, strong administration and organization, attention to detail, problem-solving, and adherence to contractual, safety, regulatory, client, retailer, and AEMO requirements.

Provides administrative support across project delivery, customer service, and business operations. Responsibilities include data entry, purchase orders, invoice processing, travel records, reporting, document control, customer enquiries, stakeholder follow-up, project coordination, spreadsheet maintenance, and general manager support. Requires strong organisation, attention to detail, communication, customer service, and proficiency in Microsoft Office, particularly Excel.

Develop, support, modernize, and deploy business-critical applications and integrations. Responsibilities include troubleshooting incidents, conducting root cause analysis, developing secure scalable solutions, optimizing SQL Server databases, supporting REST APIs and migrations, managing releases, remediating vulnerabilities, and improving application reliability. The role requires collaboration with infrastructure, DBA, vendor, and business stakeholders in a hybrid environment.

Maintains and quality-checks employee data throughout the employment lifecycle, ensuring accuracy, compliance, service-level performance, and audit readiness. Resolves complex HR administration queries, supports ServiceNow workflows, mentors Employee Data Officers, and partners with employees, managers, payroll, and operational stakeholders. The role also identifies process improvements and supports data governance, workload prioritization, and continuous improvement initiatives.

Provides finance business partnering for water contracts and programs, including forecasting, budgeting, reporting, variance analysis, commercial performance, risk management, internal controls, audits, compliance, capital expenditure analysis, and process improvement. Partners with operational and management teams to deliver financial insight, improve efficiency, support contract negotiations, and inform strategic decisions.

Leads the Graham Farmer Freeway contract, overseeing safe and compliant tunnel and freeway operations, maintenance, incident response, asset management, subcontractors, commercial performance, stakeholder relationships, HSE, quality, environmental outcomes, and transition planning. The role manages multidisciplinary teams, shutdowns, emergency response, traffic interfaces, budgets, forecasting, variations, maintenance systems, and continuous improvement initiatives.

Leads Service Desk and End User Computing operations as second-in-command to the Head of Digital Support. Responsibilities include team leadership, queue and workload management, technical escalation, troubleshooting Microsoft workplace technologies, major incident coordination, ITIL service management, stakeholder communications, performance reporting, and continuous improvement. The role is hands-on and requires onsite work in Melbourne, Australian or New Zealand citizenship, and an Australian driver’s licence.

Provide administrative and operational support for WA Field Module: procure and manage land access documentation, coordinate work orders, prepare KPI reports and dashboards, support meetings and onboarding, maintain compliance and training records, liaise with stakeholders, and assist quality assurance and continuous improvement activities.

Support and configure the JAMS asset management platform for Transport operations. Gather requirements, maintain workflows and reference data, troubleshoot issues, coordinate testing and deployments, manage defects, improve processes and data quality, develop reports and extracts, support integrations, and maintain governance, documentation, training, access controls, and change-management standards.

Provides administrative and scheduling support for utility contracts, including allocating and dispatching field work, handling inbound queries, supporting field resources, managing KPIs, assisting customers, and processing billing and invoicing. The role requires strong organization, communication, attention to detail, discretion, and proficiency with Microsoft Office.

Coordinate traffic management schedules, resources, work orders, vehicles, equipment, subcontractors, and traffic controllers across multiple projects. Prepare operational reports, manage timesheets, liaise with stakeholders, monitor compliance with traffic management standards, and respond to changing priorities. The role also supports major events, weekend works, incident reporting, and safe, timely project delivery.

Supports cybersecurity operations by investigating security and identity incidents, managing access provisioning and reviews, monitoring alerts, maintaining IAM documentation, assisting vulnerability remediation, and building Splunk dashboards and automation. The role collaborates with technical teams, vendors, and stakeholders while following ITIL processes and security standards. It is designed for an early-career analyst with knowledge of identity governance, Active Directory, cloud security, SIEM tools, and security operations improvement.

Partners with business leaders to provide financial reporting, budgeting, forecasting, variance analysis, investment analysis, and commercial decision support. Leads monthly P&L reporting, rolling forecasts, annual budgeting, reconciliations, KPI monitoring, and financial process improvements across property, fleet, plant, and supply chain functions. Uses TM1, SAC, SAP S/4HANA, Excel, and BI tools to deliver actionable insights and improve reporting frameworks.

Provide frontline and Level 2 technical support for end users across hardware, software, mobile devices and Microsoft 365 tools. Troubleshoot escalations, administer devices (Windows/macOS/Apple/Android), support Teams/SharePoint, assist onboarding/offboarding, improve processes and maintain knowledge base to ensure strong user experience.

Provide frontline and Level 2 technical support for end users across hardware, software, mobile devices, Microsoft 365 and digital workplace tools. Troubleshoot issues, escalate complex incidents, administer devices and enterprise applications, assist onboarding/offboarding, contribute to process improvements and knowledge base documentation, and deliver excellent customer service onsite.

Provide Level 2 and Level 3 technical support across endpoints, identity, connectivity, and enterprise applications. Administer Windows, macOS, iOS, and Android devices; support Microsoft 365, Intune, Entra ID, and Autopilot; diagnose root causes; provision and rebuild devices; automate recurring fixes with PowerShell; document solutions; and mentor support engineers. The role is permanently onsite in Chatswood with occasional travel to other Sydney locations.

The Payroll Compliance Officer validates payroll calculations and statutory reporting across multiple entities using SAP ECP. Responsibilities include payroll tax, PAYG, STP, superannuation, third-party remittances, reconciliations, compliance reviews, and resolving enquiries. The role supports payroll officers, assists with payroll processing, and improves compliance controls and documentation. It requires strong knowledge of Australian payroll legislation and experience in high-volume, multi-entity payroll environments.

Lead the design, development, support, and integration of enterprise applications and platforms. Provide technical leadership, architecture input, code reviews, troubleshooting, mentoring, stakeholder engagement, and release management. Develop APIs and integrations across Boomi, SAP, ServiceNow, SuccessFactors, EC Payroll, and internal systems while improving performance, security, scalability, and business processes.

Oversee end-to-end accounts payable processing, invoice reconciliation, payment runs, and compliance. Support the AP Team Lead by coordinating workloads, resolving escalations, coaching team members, and providing leadership coverage. Serve as the subject matter expert for AP processing and OCR solutions, monitor service levels and KPIs, maintain stakeholder and supplier relationships, and contribute to finance-system enhancements and continuous improvement initiatives.

Coordinate and monitor HV electrical network operations for Defence bases: manage outages, approve transmission switching schedules, perform real-time dispatch and voltage/security functions, inspect HV assets, develop service delivery tables, ensure safety and compliance, liaise with stakeholders, and support continuous improvement.