We have an opportunity for a Contract Manager to join our growing ASX-listed company. You will support our Transport division, providing end to end leadership, commercial management and operational performance management of the Graham Farmer Freeway contract. We are open to having this role commence in the new year and/or under a fixed term contract arrangement if you aren't looking for a permanent opportunity.
About the role
In this role you will ensure the safe, reliable and compliant operation of a critical tunnel and freeway asset, including operations, maintenance, incident response and asset management services, while maintaining strong partnerships with MRWA and emergency service stakeholders and preparing the contract for future transition.
Your key responsibilities will include:
- Providing overall leadership and accountability for the Graham Farmer Freeway contract.
- Ensuring safe, compliant delivery of tunnel operations, maintenance and incident response services.
- Leading and maintaining strong working relationships with MRWA and emergency service stakeholders.
- Managing operational performance across civil, electrical, mechanical and ITS assets.
- Overseeing shutdown planning, emergency response coordination and traffic management interfaces.
- Leading HSE, Quality and Environmental performance in a high‑risk operating environment.
- Managing commercial performance including budget, forecasting, variations and cost control.
- Overseeing subcontractor performance, particularly during shutdowns and planned works.
- Maintaining and improving asset information, AM plans and maintenance systems (e.g. MEX).
- Identifying and implementing continuous improvement and innovation opportunities.Preparing the contract for transition in line with client requirements and future state planning.
About you
Our ideal candidate may have:
- Demonstrated experience managing road tunnel, motorway or complex road O&M contracts.
- Strong experience in operations, maintenance and incident response environments.
- Proven leadership of multidisciplinary teams and 24/7 operational staffing models.
- Commercial management experience across long‑term government contracts.
- Proven capability engaging with state road authorities and emergency services would be highly desirable.
- Degree in Engineering, Business, Commerce or related discipline.
- Current Driver’s Licence.
About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.
Your next role comes with:
- Career development – we offer growth opportunities and support internal mobility. You will also have access to skill enhancement through our online learning system and the ability to support broader division strategic initiatives.
- Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
- Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
- Culture – we are dedicated to fostering a workplace environment that values safety, diversity and inclusion, and meaningful recognition.
How to apply
Please submit your interest with the apply button. Applications may be reviewed before the closing date, so please don’t hesitate to apply!
We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. If you require any reasonable adjustments to the recruitment process, please email [email protected].
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Skills Required
- Demonstrated experience managing road tunnel, motorway, or complex road operations and maintenance contracts
- Strong experience in operations, maintenance, and incident response environments
- Proven leadership of multidisciplinary teams and 24/7 operational staffing models
- Commercial management experience across long-term government contracts
- Capability engaging with state road authorities and emergency services
- Degree in Engineering, Business, Commerce, or a related discipline
- Current driver's licence
What We Do
Service Stream is an S&P/ASX 300 listed business that specializes in the design, construction, installation, operation, and maintenance of critical assets across Australia's essential infrastructure networks. The company provides integrated end-to-end asset life-cycle services, primarily focusing on the provision of telecommunications and network services to keep Australian communities connected.
