Jobs at Service Credit Union

Supports PMO project planning and execution, stakeholder coordination, governance, change requests, project metrics, dashboards, status reporting, and project documentation. Oversees initiatives, manages timelines, budgets, risks, dependencies, and deliverables, removes impediments, and maintains project platforms and collateral. Requires a bachelor's degree and 1–3 years of project management experience, with Agile experience and project management certification preferred.

Processes and reconciles loan payments, payoffs, deposits, general ledger entries, wires, withdrawals, and other member transactions. Resolves discrepancies and inquiries, maintains compliance with policies and regulations, supports quality control and workflow efficiency, and delivers responsive member service. The role also handles incoming and outgoing mail, supports reporting and departmental projects, assists with system testing and enhancements, and contributes to continuous process improvement.

Designs, installs, maintains, and monitors enterprise LAN/WAN infrastructure across datacenters, branches, and remote locations. Configures routers, switches, firewalls, wireless systems, load balancers, and other network appliances; performs upgrades, backups, topology documentation, and complex routing and switching troubleshooting. Supports network-related helpdesk issues, designs redundant and scalable solutions, and participates in a weekly on-call rotation.

Analyze, document, and map current and future-state business processes across departments. Identify inefficiencies, control gaps, and improvement opportunities; facilitate stakeholder meetings; support implementation planning, change communication, and follow-up; maintain process documentation and track improvement efforts to enhance operational consistency and service delivery.

Prepare and reconcile monthly financial statements; perform ALLL/CECL calculations; support investment and derivative accounting; conduct month-end analytics, ROI and proforma analyses; maintain accounting systems and templates; collaborate across departments and ensure GAAP compliance.