Jobs at Service Credit Union

Analyze, document, and map current and future-state business processes across departments. Identify inefficiencies, control gaps, and improvement opportunities; facilitate stakeholder meetings; support implementation planning, change communication, and follow-up; maintain process documentation and track improvement efforts to enhance operational consistency and service delivery.

The Data Analytics Manager leads the analytics team, ensuring data-driven insights, overseeing data governance, and developing predictive models using SQL, Tableau, and Python.

Manage title-related operations including processing paid-off auto loan reports, title research, data entry, document preparation/scanning, MVD issue support, audit preparation and compliance with CFPB/NCUA policies while contributing to SLAs, KPIs, and member service.

The Senior QA Engineer will design automated test suites, perform manual testing, and ensure the quality of .NET applications, APIs, and Salesforce. Responsibilities include CI/CD integration, API testing, and collaboration with development teams to enhance software quality and release confidence.

The Commercial Lender develops new business, manages commercial loans, and coordinates non-credit services while ensuring high-quality customer support.

The Origination Specialist guides members through the consumer loan application process, ensuring efficient service and compliance while building member relationships.

Manage an assigned queue of delinquent loan accounts via phone, email, and mail. Negotiate loan modifications, settlements, and recoveries; process credit bureau disputes and repossessions; maintain case notes, meet production goals, and comply with FDCPA/FCRA and departmental SLAs.

The Data Engineer will design, develop, and maintain data systems and pipelines, ensuring data governance and performance while collaborating with cross-functional teams.

Guide new members through digital account opening from application to activation. Review and process applications, verify identity and documentation, assess fraud/decisioning results, assist with funding and digital banking setup, resolve onboarding issues, follow up proactively, ensure regulatory compliance, and collaborate with internal teams to improve processes and member experience.

Guide new members through digital account opening from application to activation: review applications, verify identity, assess fraud signals in Effectiv, support funding and digital banking setup, collaborate with internal teams, and recommend process improvements to ensure compliant, accurate, and positive onboarding experiences.