Jobs at Service Credit Union

Manages automobile title processing, including paid-off loan title releases, title research, insurance refunds, MVD issues, data entry, documentation, filing, and permission-to-ship workflows. Supports member and internal inquiries through phone, Salesforce, and email queues. Maintains audit records and reporting, follows credit union and regulatory requirements, and helps implement process improvements. Requires reliable attendance, strong customer service, analytical and organizational skills, and proficiency with Microsoft Office and titling systems.

Designs, installs, maintains, and monitors enterprise LAN/WAN infrastructure across datacenters, branches, and remote locations. Configures routers, switches, firewalls, wireless systems, load balancers, and other network appliances; performs upgrades, backups, topology documentation, and complex routing and switching troubleshooting. Supports network-related helpdesk issues, designs redundant and scalable solutions, and participates in a weekly on-call rotation.

Guide members through consumer loan applications from inquiry to closing, including documentation, contract preparation, compliance review, fraud prevention, and follow-up. Originate loans, respond to member inquiries, promote loan protection and related products, and meet service-level and productivity goals. The role requires accurate processing, confidentiality, strong member service, critical thinking, schedule adherence, and collaboration in a fast-paced environment.

Leads organic social media strategy, editorial planning, storytelling, publishing, community management, and performance optimization. Manages social calendars, platform workflows, employee advocacy, social listening, and audience engagement while ensuring compliance with financial-services regulations. Develops and evaluates content, monitors reputational issues, analyzes performance metrics, and delivers monthly reporting. Collaborates with creative and internal teams to strengthen the credit union’s brand, community presence, and member experience.

Processes vehicle title management activities, including paid-off loan title releases, title research, insurance refund letters, MVD issue resolution, data entry, filing, scanning, and permission-to-ship workflows. Supports member service queues, audit preparation, reporting, and compliance with credit union policies, CFPB, NCUA, and state and federal regulations. Maintains operational efficiency, accuracy, documentation, and reliable service while collaborating with branches, departments, third parties, and overseas teams.

The Data Engineer will design, develop, and maintain data systems and pipelines, ensuring data governance and performance while collaborating with cross-functional teams.

Design, deploy, and maintain secure Windows and Mac desktop environments. Build and harden OS images, manage imaging/patching/software deployment, support 2nd/3rd-tier hardware and software escalations, automate tasks with scripts, maintain standards and documentation, collaborate with Service Desk, Application, and Security teams, work with vendors, and participate in on-call rotation while adhering to change management and data security policies.

Support day-to-day enterprise risk management operations: document processes, perform risk assessments and RCSAs, collect and maintain KRI data, assist remediation and reporting, and help develop risk governance, procedures, and process improvements across business units.

Analyze, document, and map current and future-state business processes across departments. Identify inefficiencies, control gaps, and improvement opportunities; facilitate stakeholder meetings; support implementation planning, change communication, and follow-up; maintain process documentation and track improvement efforts to enhance operational consistency and service delivery.

Prepare and reconcile monthly financial statements; perform ALLL/CECL calculations; support investment and derivative accounting; conduct month-end analytics, ROI and proforma analyses; maintain accounting systems and templates; collaborate across departments and ensure GAAP compliance.

The Senior QA Engineer will design automated test suites, perform manual testing, and ensure the quality of .NET applications, APIs, and Salesforce. Responsibilities include CI/CD integration, API testing, and collaboration with development teams to enhance software quality and release confidence.