Teams at Service Credit Union

Design, deploy, and maintain secure Windows and Mac desktop environments. Build and harden OS images, manage imaging/patching/software deployment, support 2nd/3rd-tier hardware and software escalations, automate tasks with scripts, maintain standards and documentation, collaborate with Service Desk, Application, and Security teams, work with vendors, and participate in on-call rotation while adhering to change management and data security policies.

Support day-to-day enterprise risk management operations: document processes, perform risk assessments and RCSAs, collect and maintain KRI data, assist remediation and reporting, and help develop risk governance, procedures, and process improvements across business units.

Serve as first point of contact for members applying for consumer loans. Guide applicants from inquiry through contract preparation, originate and review loan applications, ensure compliance with lending policies, verify documentation and fraud prevention checks, promote loan protection and deposit products, meet SLAs/KPIs, and deliver high-quality member service while collaborating with team members.