Jobs at Sereact

Coordinate end-to-end robotics deployment projects, serving as the customer point of contact while managing scopes, timelines, budgets, resources, risks, vendors, and status reporting. Collaborate with engineering, software, operations, procurement, and customers; support technical design reviews, safety and compliance, system integration, and on-site implementation. The role requires a technical robotics or automation background, project experience, strong communication skills, and willingness to travel 30–50%.

Own supplier relationships, strategic sourcing, logistics, inventory, BOM management, and material flow across North America. Negotiate vendor pricing and contracts, source hardware and engineering services, optimize freight and warehousing, manage inventory and shop operations, and drive cost reductions. Partner cross-functionally with engineering, operations, and leadership to interpret technical requirements, support product builds and deployments, and scale procurement operations efficiently while maintaining quality and reliability.

Build and scale teleoperations team structures, processes, productivity metrics, shift coverage, and hiring workflows across multiple sites. Partner with site leads, project managers, AI researchers, HR, and legal on team planning, contracts, working hours, compliance, onboarding, and operational improvements.

Build and operate Sereact’s finance function from scratch, including bookkeeping, AP/AR, payments, monthly and quarterly closes under HGB, statutory audit preparation, finance systems setup using Odoo and DATEV, process automation, and coordination with tax advisors and auditors across Germany, the US, and Switzerland. The role is based onsite in Stuttgart with direct exposure to leadership and founders.

Own product positioning, messaging, competitive differentiation, launches, content, sales enablement, demos, and analyst relations for physical AI and robotics products in North America. Translate technical capabilities into customer value and ROI for operations, engineering, and executive buyers. Partner with Product, Sales, Engineering, and leadership to support key deals, trade shows, customer meetings, and go-to-market strategy.

Leads technical solution design for robotic automation deals across Europe and the US. Owns site surveys, process analysis, cell layouts, throughput commitments, WMS/WCS integration, safety concepts, acceptance criteria, and deployment handoffs. Partners with Sales, Engineering, Operations, Applied AI, and integrators while building a solutions organization and reference library. Requires personally deploying robots in live operations, leading solutions teams, validating technical commitments, and frequent customer-site travel.

Supports sales and go-to-market operations by cleaning and maintaining CRM data, improving reporting, researching target accounts, preparing outbound initiatives, and organizing proposals, presentation assets, case studies, and documentation. The intern also contributes to data hygiene, reusable templates, and ad hoc operational improvements that increase sales efficiency and execution speed.

The Partner Sales Manager will develop partner strategies, manage revenue generation, build partnerships, and ensure successful implementation of AI solutions while traveling regularly to strengthen collaboration with integrators.

Provides remote technical support for deployed AI-powered robotic systems, diagnosing hardware, software, networking, and integration issues. Owns customer incidents, performs root cause analysis, develops support tools and documentation, supports updates and deployments, and collaborates with engineering and deployment teams. Participates in on-call coverage and travels internationally for onboarding and periodically across North America.

Design and prototype mechanical systems and components for AI-driven robots. Create 3D models and fabrication drawings, run simulations and tests, iterate through hands-on prototyping, coordinate with vendors, and ensure integration with electrical and software systems. Travel ~25% for site visits.

Lead and scale global technical support operations for AI-powered robotic systems. Manage and mentor support specialists, oversee ticket prioritization and escalations, establish KPIs and SLAs, and collaborate with engineering and product teams on complex issues. Analyze support data, improve workflows and system reliability, maintain documentation, and report performance metrics to leadership while ensuring strong customer satisfaction.

Leads robotic system deployments across Europe from planning through installation, commissioning, testing, and production handoff. Coordinates engineers, contractors, and customer stakeholders while independently resolving mechanical, electrical, and software issues. Installs and integrates robotic cells, arms, grippers, sensors, cameras, and mobile platforms; performs custom mechanical and electrical modifications; tunes system performance; trains customers; and provides remote support between deployments.

Provides first-line technical support for AI robotics deployments across Europe. Diagnoses hardware and software issues remotely using SSH, Docker, Python, and related tools; guides customers through troubleshooting; coordinates escalations with internal teams; participates in on-call support; documents incidents; improves knowledge bases, ticketing systems, dashboards, and debugging tools. Requires customer-facing communication, robotics familiarity, German and English fluency, and substantial travel.

Supports product strategy, roadmap maintenance, AI and robotics requirements, field data analysis, customer-site feedback, backlog prioritization, KPI tracking, and cross-functional execution. The intern helps translate warehouse and fulfillment operations into scalable hardware, software, and AI product requirements while contributing to PRDs, technical briefs, product collateral, and commercial enablement.

Support B2B product marketing for AI robotics products used in logistics automation. Responsibilities include developing messaging and positioning, assisting with product launches and campaigns, creating sales enablement and content materials, researching competitors and market trends, and organizing customer and sales insights. The intern will collaborate with Product, Sales, Marketing, and Engineering teams while learning go-to-market strategy for technical products.

Own the end-to-end product design language for autonomous robot systems, from concepts and sketches through manufacturable designs. Create high-fidelity renderings, prioritize usability for operators and technicians, and collaborate with mechanical and hardware engineers on feasibility, cost, materials, and manufacturing constraints. Support prototyping and testing to validate design decisions before engineering handoff.

The VLA Researcher will design and implement Vision-Language-Action models for robotics, optimize algorithms for real-time applications, and publish research findings while collaborating with robotics teams.

Manage and grow key customer relationships, ensuring successful adoption of AI robotics solutions while identifying expansion opportunities and driving customer value realization.

The Research Intern will work on task decomposition and multimodal fusion for imitation learning in robotic manipulation, developing methods and collaborating with the engineering team.

The Director of Finance will develop financial systems, manage financial operations, oversee reporting and analysis, and serve as a strategic advisor to management. Responsibilities include optimizing financial processes, preparing reports, and collaborating with various departments.