Jobs at Sereact

The Partner Sales Manager will develop partner strategies, manage revenue generation, build partnerships, and ensure successful implementation of AI solutions while traveling regularly to strengthen collaboration with integrators.

Leads supply chain and hardware operations for scaling robotic systems from design transfer through outsourced manufacturing, quality assurance, logistics, and customer deployment. Responsibilities include contract manufacturer selection, industrialization, supplier quality, inventory and demand planning, import/export, unit-cost reduction, and operating-model development. The role reports to the CEO and requires building production capability, supply redundancy, KPIs, and processes for scaling to hundreds of units annually.

Lead the architecture, development, industrialization, reliability, and production release of robotic cells and grippers. Own designs from prototype through DVT, qualification, design freeze, and contract-manufacturer transfer. Establish DfX, reliability, PLM, configuration control, cost-reduction, and design-transfer processes while driving field-failure resolution and hardware roadmap decisions. Build and lead the hardware and mechatronics engineering team and collaborate with software, supply chain, contract manufacturers, suppliers, and customers.

Provides remote technical support for deployed AI-powered robotic systems, diagnosing hardware, software, networking, and integration issues. Owns customer incidents, performs root cause analysis, develops support tools and documentation, supports updates and deployments, and collaborates with engineering and deployment teams. Participates in on-call coverage and travels internationally for onboarding and periodically across North America.

Build and operate teleoperation systems, retargeting algorithms, and scalable UMI-style data collection infrastructure for dexterous robot manipulation. Support physical robots and control systems in the Zurich hub, benchmark approaches using human-factors-informed methods, and collaborate with model-training teams to improve data quality. The role also involves building reliable engineering infrastructure, contributing beyond the formal scope when needed, and working independently in a small robotics and embodied-AI research team.

Design and prototype mechanical systems and components for AI-driven robots. Create 3D models and fabrication drawings, run simulations and tests, iterate through hands-on prototyping, coordinate with vendors, and ensure integration with electrical and software systems. Travel ~25% for site visits.

Lead and scale global technical support operations for AI-powered robotic systems. Manage and mentor support specialists, oversee ticket prioritization and escalations, establish KPIs and SLAs, and collaborate with engineering and product teams on complex issues. Analyze support data, improve workflows and system reliability, maintain documentation, and report performance metrics to leadership while ensuring strong customer satisfaction.

Leads robotic system deployments across Europe from planning through installation, commissioning, testing, and production handoff. Coordinates engineers, contractors, and customer stakeholders while independently resolving mechanical, electrical, and software issues. Installs and integrates robotic cells, arms, grippers, sensors, cameras, and mobile platforms; performs custom mechanical and electrical modifications; tunes system performance; trains customers; and provides remote support between deployments.

Human Resources Specialist role sponsored through an H-1B Labor Condition Application. The position is based in San Francisco, California, and Charlestown, Massachusetts, with employment scheduled from October 19, 2026, through October 18, 2029. The posting does not provide specific responsibilities or qualifications.

Provides first-line technical support for AI robotics deployments across Europe. Diagnoses hardware and software issues remotely using SSH, Docker, Python, and related tools; guides customers through troubleshooting; coordinates escalations with internal teams; participates in on-call support; documents incidents; improves knowledge bases, ticketing systems, dashboards, and debugging tools. Requires customer-facing communication, robotics familiarity, German and English fluency, and substantial travel.

Supports product strategy, roadmap maintenance, AI and robotics requirements, field data analysis, customer-site feedback, backlog prioritization, KPI tracking, and cross-functional execution. The intern helps translate warehouse and fulfillment operations into scalable hardware, software, and AI product requirements while contributing to PRDs, technical briefs, product collateral, and commercial enablement.

Support B2B product marketing for AI robotics products used in logistics automation. Responsibilities include developing messaging and positioning, assisting with product launches and campaigns, creating sales enablement and content materials, researching competitors and market trends, and organizing customer and sales insights. The intern will collaborate with Product, Sales, Marketing, and Engineering teams while learning go-to-market strategy for technical products.

Own full-cycle recruiting across technical and non-technical roles, from intake through offer and negotiation. Partner with hiring managers to define requirements, build structured interview processes, coach interviewers, source passive candidates, manage pipelines and agencies, and maintain accurate ATS data. Identify bottlenecks, report on recruiting metrics, and help build scalable talent processes in a fast-growing robotics company.

Own the end-to-end product design language for autonomous robot systems, from concepts and sketches through manufacturable designs. Create high-fidelity renderings, prioritize usability for operators and technicians, and collaborate with mechanical and hardware engineers on feasibility, cost, materials, and manufacturing constraints. Support prototyping and testing to validate design decisions before engineering handoff.

The VLA Researcher will design and implement Vision-Language-Action models for robotics, optimize algorithms for real-time applications, and publish research findings while collaborating with robotics teams.

The Research Intern will work on task decomposition and multimodal fusion for imitation learning in robotic manipulation, developing methods and collaborating with the engineering team.

Manage and grow key customer relationships, ensuring successful adoption of AI robotics solutions while identifying expansion opportunities and driving customer value realization.

The Director of Finance will develop financial systems, manage financial operations, oversee reporting and analysis, and serve as a strategic advisor to management. Responsibilities include optimizing financial processes, preparing reports, and collaborating with various departments.

Operate robotic systems through teleoperation interfaces, train and evaluate operators, establish QA and data-quality standards, maintain SOPs and operational tracking systems, and bridge operator feedback with engineering teams. The role investigates errors and system inconsistencies, supports data collection pipeline improvements, and translates technical guidance into practical workflows. Hands-on teleoperation is a core responsibility, with increasing ownership as the organization scales.

Hands-on internship operating robots via VR for data collection, labeling images and point clouds, running and modifying bash/Python tooling, performing basic debugging and log collection, collaborating with the engineering team, and traveling to sites within the EU as needed.