Teams at Sendbird

Partner with engineering teams to secure product and multi-cloud infrastructure. Conduct architecture reviews and threat models, embed SCA/SAST/container/IaC scanning into CI/CD, build security tooling and automations, identify and remediate security gaps, and research new attacks against products.

Support Forward Deployed PMs by diagnosing client problems, writing PRDs, benchmarking AI models, conducting market and user research, and designing workflows to improve an AI customer-agent. Work directly with clients and cross-functional teams to translate messy real-world problems into actionable product requirements and data-driven strategic insights.

Own pilot-to-production deployments of AI agents for APAC customers: design agents, drive adoption, synthesize feedback into product direction, build repeatable AI-assisted workflows, and create internal tooling and playbooks to scale deployments.