Jobs at Seminole Hard Rock Entertainment, Inc.

Support brand marketing across multiple business units by developing and executing campaigns, enforcing brand standards, coordinating cross-functional stakeholders and agencies, managing digital assets, tracking budgets and timelines, and ensuring brand consistency across properties and vendors.

Verifies financial figures, calculations, and transaction postings; conducts audits, documents findings, assists with operating reports, and coordinates with auditors, regulatory agencies, vendors, and operating departments. Maintains confidential records, prepares documents for storage, and supports a safe, professional work environment. Requires accounting experience, strong mathematics, organization, communication, and attention to detail, with flexibility for extended hours, weekends, and holidays.

Lead paid digital and social strategy and execution across Hard Rock properties with emphasis on Ticketmaster partnership. Manage end-to-end campaign setup, tracking, optimization, agency collaboration, data activation, reporting, and AI-driven improvements to maximize ticket sales and marketing ROI.

Supervises casino promotions, gift giveaways, tournaments, and special events. Coordinates themes, budgets, staffing, décor, collateral, supplies, operating departments, and off-site activities. Tracks expenses and budget variances, supports event publicity, manages event staff, and ensures compliance with gaming regulations and company policies. Leads, trains, coaches, and evaluates direct reports while maintaining confidentiality and supporting a positive guest experience.

Build, deploy, and continuously improve enterprise cybersecurity controls across endpoints, networks, cloud, SaaS, and identity systems. Develop security automation, integrations, detection engineering, telemetry pipelines, and AI/LLM-driven analysis using Python, PowerShell, or Go. Manage vulnerability remediation, exposure monitoring, email defenses, compliance evidence, and incident response. The role partners with infrastructure, IAM, application, architecture, and SOC teams, supports on-call operations, and measures security control effectiveness and risk reduction.

Assists the Shift Manager with scheduling, planning, supervision, and daily cage department operations. Maintains accurate records, prepares and reviews reports, enforces procedural guidelines, communicates with guests and team members, and performs mathematical and computer-based cash management duties. Requires flexibility to work nights, weekends, and holidays in a fast-paced casino environment.

Oversees casino gaming operations for assigned shifts, including slots and table games. Manages staffing, labor allocation, guest relations, team member development, regulatory compliance, equipment inspections, security procedures, and operational reporting. Builds player relationships, resolves guest and team concerns, maintains service standards, and ensures a safe, efficient, and positive gaming environment while complying with Virginia Lottery and other applicable regulations.

Leads enterprise talent management programs covering performance management, talent reviews, succession planning, goal setting, talent analytics, job architecture, and organizational readiness. Partners with HR, business leaders, Workday teams, and cross-functional groups to implement initiatives, manage review cycles, maintain job catalogs, develop executive insights, and improve talent decisions. Requires strong program management, analytics, facilitation, communication, and stakeholder-management skills, with support for multiple properties and global locations.

Coordinate and execute marketing programs to attract and retain mid- to high-limit casino guests. Support promotions, events, advertising, database/direct mail, social media, and player development. Create social and mobile content, assist with graphics and electronic signage, produce web and social reporting, coordinate cross-departmental marketing setup, handle guest issues, and ensure compliance with Illinois Gaming Regulations.

Lead paid digital and social marketing strategy across Seminole Gaming properties to drive player acquisition, retention, revenue, and loyalty. Manage campaign planning, budgeting, agency partnerships, first-party data activation, segmentation, creative direction, AI/ML-driven optimization, and compliance with gaming and data privacy regulations. Collaborate with property marketing, CRM, analytics, and creative teams to measure performance and maximize lifetime value.

Provides enterprise-wide strategic leadership and governance for Casino Finance across multiple casino properties and jurisdictions. Oversees revenue audit, cash operations, cash access, gaming accounting, credit administration, internal controls, compliance, financial systems, and operational performance. Leads technology optimization, automation, regulatory adherence, executive reporting, vendor relationships, property standardization, and strategic initiatives such as acquisitions and system conversions. Manages senior leaders and develops high-performing teams.

Provides Level I/II IT operations and service desk support, monitors system events and alerts, manages tickets and accounts, troubleshoots Windows, application, network, gaming, POS, and hotel systems, communicates outages, and escalates incidents according to established procedures.

Reconciles general ledger accounts and sub-ledgers, researches discrepancies, prepares journal entries and supporting schedules, supports financial close activities, maintains reporting systems, assists auditors, and performs accounting projects. The role requires accounting experience, strong financial and numerical skills, Excel and Word proficiency, excellent communication, and the ability to work in a casino environment.

Leads go-to-market planning, positioning, messaging, launch materials, product education, and digital content for product releases. Partners with Product Management and Marketing teams to ensure accurate, consistent product representation across channels. Measures adoption, gathers feedback, and optimizes product communications and marketing initiatives.

Administer and optimize Workday Financials, manage releases and integrations, maintain security and data integrity, support testing and deployments, produce reports and documentation, train users, and collaborate with Finance, IT, and vendors to improve processes and ensure compliance.

Drive hotel meeting and event sales to achieve revenue goals. Maintain business account relationships, prospect for new clients, conduct outside sales calls and trade show outreach, respond to inquiries, negotiate contracts, track account activity, and prepare sales records and reports. The role requires strong guest service, communication, organizational, and hotel sales skills while supporting responsible gaming, compliance, and positive client relations.

Assists with planning, budgeting, coordination, and execution of casino promotions and events. Supports promotional themes, guest participation, event setup and breakdown, collateral placement, interdepartmental communication, expense tracking, budget variance reporting, and confidential record maintenance. Requires strong guest relations, communication, organizational, and Microsoft Office skills, along with flexibility to work evenings, weekends, holidays, and extended hours in a fast-paced casino environment.

Leads the enterprise AML/BSA and Title 31 compliance program for a casino company. Responsibilities include developing risk-based policies and controls, overseeing transaction monitoring and investigations, filing regulatory reports, managing risk assessments and audits, coordinating property-level compliance, monitoring regulatory changes, presenting to leadership, and directing AML training. The role requires extensive regulatory knowledge, cross-functional leadership, and experience with investigations, testing, reporting, and compliance operations.

Coordinate and execute integrated land-based and digital marketing campaigns with Hard Rock Bet and property teams. Manage timelines, approvals, assets, compliance, reporting, and on-property activations. Serve as liaison, track performance, maintain documentation, and support cross-functional partners to ensure timely, compliant campaign execution and continuous process improvement.

Manage financial reporting for Hard Rock International and Seminole Gaming, overseeing consolidations, multi‑GAAP (US GAAP, IFRS, GASB) financial statements, external audits, covenant calculations, and reporting systems. Lead a team to maintain controls, implement accounting policies, coordinate with tax/treasury/legal, drive process improvements, and deliver timely, accurate external and statutory reporting.