Jobs at Seminole Hard Rock Entertainment, Inc.

The Financial Assistant manages cafe accounting, payroll, human resources, and administrative controls. Responsibilities include invoice and new-hire data entry, account reconciliation, inventory and cash audits, personnel-file maintenance, compliance monitoring, audit coordination, and reporting liabilities or exceptions. The role requires at least two years of bookkeeping experience, Excel and Word proficiency, confidentiality, organization, sound judgment, and strong communication skills.

Provides employee relations consultation, coaching, and policy guidance to management and team members. Conducts sensitive workplace investigations, termination meetings, unemployment appeals, board reviews, exit interviews, and employee engagement initiatives. Supports HR programs, events, budgets, communications, philanthropic efforts, and organizational change while maintaining confidentiality and regulatory compliance. Requires strong communication, judgment, multitasking, and familiarity with employment laws and HR best practices.

Assists with planning, budgeting, coordinating, and executing casino promotions and events. Supports promotional setups, guest participation, event communications, departmental coordination, expense tracking, budget variance reporting, and secure record maintenance. The role requires strong guest relations, knowledge of Microsoft Office, effective English communication, and flexibility to work evenings, weekends, holidays, and extended hours in a busy casino environment.

Assists with planning, budgeting, coordination, and execution of casino promotions and events. Supports promotional themes, guest participation, event setup and breakdown, collateral placement, interdepartmental communication, expense tracking, budget variance reporting, and confidential record maintenance. Requires strong guest relations, communication, organizational, and Microsoft Office skills, along with flexibility to work evenings, weekends, holidays, and extended hours in a fast-paced casino environment.

Supervises casino cage cashiering operations, including chip, cash, marker, vault, kiosk, jackpot, and poker cage inventories. Handles customer concerns, ensures regulatory compliance, hires and trains staff, manages schedules and performance, and promotes a safe, positive work environment. The role requires cash-handling expertise, supervisory experience, mathematical proficiency, strong communication skills, and completion of gaming licensure background checks.

Leads enterprise AI strategy, governance, adoption, and product lifecycle execution across corporate functions. Identifies and scales AI opportunities, establishes responsible AI and risk frameworks, evaluates emerging technologies, and delivers productivity, automation, analytics, and employee-experience improvements. Partners with executives, technology, data, and business teams; manages pilots and innovation initiatives; builds AI literacy; and leads cross-functional data product, analytics, and engineering teams.

Performs accounts receivable reconciliation, chargeback research, payment discrepancy resolution, financial reporting, journal entries, and monthly close activities for hotel and food-and-beverage accounts. Maintains chargeback records, retrieves supporting documentation, communicates with departments and customers, and supports audit process improvements. Applies GAAP, gaming regulations, and internal controls while providing accounting support in a casino resort environment.

Supervises casino cage and cash operations during an assigned shift, ensuring accurate transactions, secure cash handling, deposits, fund orders, balancing, and regulatory compliance. Processes wire transfers and cash equivalents, monitors internal controls and AML requirements, supports credit activities, and provides guest service. Trains, coaches, delegates, and evaluates team members while handling complaints and maintaining confidentiality. The role requires flexible scheduling and compliance with Virginia Lottery, gaming, banking, and applicable legal requirements.

Leads the pre-opening Human Resources function for Hard Rock Hotel & Casino Athens. Responsibilities include workforce planning, large-scale recruitment, HR systems and policy development, onboarding and training, payroll and benefits oversight, Greek labor-law compliance, immigration and work authorization, ERGANI II registrations, employee relations, and cultural alignment with Hard Rock standards.

Provides property-wide security coverage, protects patrons, employees, and company assets, prepares incident reports, enforces internal controls and gaming regulations, assists during emergencies, and supports guests with information and escorts. Requires flexible availability for weekends, holidays, events, and varying shifts, along with compliance with licensing, background-check, drug-screening, CPR/AED, and training requirements.

Maintains clean, sanitary, and attractive public and team-member areas at a casino. Duties include collecting trash, vacuuming, sweeping, mopping, dusting, cleaning restrooms, sanitizing surfaces, operating powered cleaning equipment, reporting maintenance or safety issues, assisting with emergency cleanups, and providing guest service. Requires flexible scheduling, including weekends, holidays, and unusual hours, along with background and drug screening.

Stewarding role responsible for supporting kitchen and food-service operations. The provided job description contains no specific duties or requirements.

Leads stewarding and cleaning operations to ensure restaurants have clean dishes and silverware. Maintains department standards, orders and receives non-food inventory, monitors equipment condition, authorizes replacement parts, communicates with culinary and food-and-beverage leadership, participates in meetings, and supports daily operational needs. The role requires leadership, organization, communication, teamwork, flexibility across shifts, physical stamina, and the ability to work in a fast-paced casino environment.

Supervises casino box office operations, ticket sales, will-call activities, staffing, guest service, event setup, cash reconciliation, reporting, invoicing, and ticketing systems. Trains and coaches team members, manages schedules and payroll reporting, maintains accounting records and supplies, resolves customer issues, and coordinates ticketing information with internal departments and vendors. The role requires accurate work in a fast-paced entertainment environment with nights, weekends, and holidays as needed.

Provide administrative and general HR support including applicant screening, new-hire paperwork, term audits, exit/stay interviews, WOTC coordination, unemployment assistance, event coordination, and adherence to Indiana Gaming Regulations.

Leads integrated traditional and digital marketing campaigns for a hospitality property, including brand management, media planning, agency oversight, website strategy, social media, creative development, and performance analysis. Develops marketing plans, manages budgets and vendors, evaluates campaign ROI, maintains brand consistency, monitors market trends, and collaborates with internal and external stakeholders to increase awareness, visitation, revenue, and guest engagement.

Provides VIP guest services and support. The posting contains no specific responsibilities or qualifications beyond emphasizing company benefits and hiring preference for Native American applicants.

Maintains accurate accounting records and provides financial information through cash management, bank and balance sheet reconciliations, fixed asset accounting, chart of accounts maintenance, monthly close support, reporting, compliance documentation, and accounting procedure training. The role requires confidentiality, regulatory compliance, financial analysis, and coordination with assigned departments in a casino environment.

Directs cafe sales and marketing strategy across restaurant, retail, live music, and events. Develops marketing initiatives and sales plans, manages marketing budgets, supports guest satisfaction and brand standards, and leads meetings and events. Partners with senior leadership on employee development, performance management, recruiting, retention, and learning programs. Requires CRM and social media experience, strong communication and presentation skills, business acumen, creativity, and sales aptitude.

Supports casino compliance activities by maintaining records, audits, and reports; reviewing operational documents for ICS, Title 31, and PCI compliance; filing CTRs and SARCs; monitoring sensitive transactions; and assisting with key, bank, and credit audits. The role requires strong organization, communication, attention to detail, and adherence to gaming commission policies.