Jobs at Seminole Hard Rock Entertainment, Inc.

Supervise stewarding operations to maintain sanitary foodservice areas, manage and train staff, oversee cleaning schedules, control inventory of serviceware and equipment, enforce compliance with health and gaming regulations, and perform general administrative and cleaning duties.

Support Casino Advertising & Promotions by building offers, maintaining reports, resolving data quality issues, preparing player lists and tags, performing ad-hoc analyses and data visualizations, and maintaining Access forms and vendor/customer relations.

Supervise and coordinate public-area cleaning operations, build guest relations, prepare schedules, conduct inspections, train and evaluate staff, resolve guest issues, prepare reports, and recommend procedural improvements to ensure quality and guest satisfaction.

Provide grounds and interior plant maintenance for the hotel and casino: plant care, lawn and shrub trimming, landscaping repairs, litter removal, equipment upkeep, supply inventory, and daily property cleaning to ensure a positive guest experience.

Verify accuracy of financial figures, audits, and postings for revenue centers; prepare operating reports; document and report findings; interact with auditors, regulators and management; perform assigned duties and assist with compliance.

Coordinate and execute on-property promotions and special events, serve as guest service ambassador, manage event supplies and collateral, track and execute event budgets, liaise with operating departments, perform clerical tasks, and maintain confidentiality of records.

Process and verify daily jackpot transactions, consolidate W2Gs for self-pay guests, report discrepancies, maintain confidentiality, complete clerical/data-entry tasks accurately, and support slot operations including occasional casino-floor duties.

Process high volumes of invoices and payments in a paperless AP environment, reconcile vendor statements, resolve discrepancies, support month-end close and reporting, ensure policy compliance, identify process improvements, and collaborate with the finance team.

Supervise slot machine operations and floor staff during assigned shifts, ensure guest service and regulatory compliance, organize staffing and breaks, coach and train employees, verify payouts, coordinate maintenance, promote promotions, maintain safety and security, and report issues to management.

Direct and supervise staff auditing, verifying, and reporting gaming operational revenues. Oversee gaming revenue sources and accounting entries, maintain records, assist Finance Director with reports and budgets, manage hiring/training and performance, ensure compliance with policies and internal controls, and maintain a safe work environment.

Provide high-level administrative support to a Department Head: schedule and manage calendar, transcribe notes, compose correspondence, maintain filing, screen calls and mail, record meeting minutes, coordinate travel, delegate and follow up on assignments, and handle confidential matters.

Lead UK finance controllership including month-end and year-end close, management reporting, balance sheet reconciliations, payroll, VAT and EU sales reporting, external audit ownership, BACS payments, intercompany settlements, bank and government liaison, and finance business partnering and supervision of UK finance staff.

Administers and evaluates employee benefits programs, ensuring compliance with laws and insurance contracts. Processes enrollments, changes, terminations and COBRA; reconciles billing; conducts orientations and open enrollment sessions; communicates benefits to employees and resolves insurer or payroll discrepancies.

Lead and oversee stewarding and cleaning operations to ensure restaurants have clean dishes and silverware. Manage inventory of non-food items, inspect and maintain equipment, communicate with Exec Chef and Director of F&B, lead staff, attend meetings, and perform assigned duties while meeting safety and cleanliness standards.

Lead and supervise stewarding staff to maintain sanitary kitchen and back-of-house areas, manage supplies and chemical inventory, perform routine inspections and dishmachine maintenance, assign and monitor tasks, and report performance issues to the Stewarding Supervisor.

Lead steward maintains sanitary back-of-house and dish areas, assigns and monitors steward tasks, manages inventory and chemicals, conducts inspections and checklists, enforces standards, and reports performance issues to the stewarding supervisor.

Sell and manage tickets for Hard Rock Live, handle walk-up and phone sales, maintain a $500 cash drawer, explain seating, support inventory control, promote events, provide superior guest service, and work flexible shifts including nights, weekends, and holidays.

Oversees employee and labor relations including leave administration, conflict resolution, unemployment claims, FLSA audits, onboarding, background checks, and personnel file maintenance. Ensures confidentiality, compliance with company policies and Indiana Gaming Regulations, supports talent acquisition, and assists on special HR projects. Requires licensure, background/drug screening, and flexible scheduling.

Lead vision, strategy, and execution for a unified Customer 360 data platform and enterprise data ecosystem. Drive AI/ML model development and deployment, ensure data governance, collaborate with executives and engineering, and build and mentor cross-functional data product teams to enable personalization and data-driven decision-making.

Oversee daily audits of cage, slots, and non-gaming revenue; verify paper trails and casino monies; audit jackpots, hopper/table fills and credits; report daily income; maintain accounting logs; monitor Revenue Audit Clerks for compliance with company and Indiana gaming regulations.