Teams at Seminole Hard Rock Entertainment, Inc.

Lead paid digital and social strategy and execution across Hard Rock properties with emphasis on Ticketmaster partnership. Manage end-to-end campaign setup, tracking, optimization, agency collaboration, data activation, reporting, and AI-driven improvements to maximize ticket sales and marketing ROI.

Supports compliance operations through recordkeeping, audits, transaction monitoring, revenue verification, and regulatory filing. Reviews operating-department documents for compliance with ICS, Title 31, PCI, and gaming commission requirements. Conducts or assists with recurring audits of sensitive keys, users, key watcher systems, marker banks, and credit activity. Requires strong organization, communication, attention to detail, and availability for weekends and holidays.

Supervises casino promotions, gift giveaways, tournaments, and special events. Coordinates themes, budgets, staffing, décor, collateral, supplies, operating departments, and off-site activities. Tracks expenses and budget variances, supports event publicity, manages event staff, and ensures compliance with gaming regulations and company policies. Leads, trains, coaches, and evaluates direct reports while maintaining confidentiality and supporting a positive guest experience.