Jobs at SECU

Process and transmit daily check presentment and cash letter files, handle transit returns and ATM/mobile deposit items, research and repair rejected items, support branches and teammates, maintain procedures and reports, and ensure compliance with Regulation CC and Federal Reserve deadlines.

Support contract operations by logging, tracking, and maintaining contract records in the CLM system; manage users, groups, permissions, workflows; provide user support and troubleshooting; generate reports; assist with testing, system documentation, training materials, and implement changes with Contract Administration leadership.

Manage and administer the contract lifecycle management (CLM) system, configure workflows, maintain records, develop reports and metrics, support upgrades and testing, provide user support, and recommend process improvements while working with Contract Administration leadership.

Serve as liaison to Product Managers to elicit and refine requirements, manage the digital backlog, validate releases, lead Scrum activities, gather user feedback, prioritize UX improvements, coordinate with vendors and stakeholders, conduct digital industry research, and mentor junior analysts.

Lead development and execution of member-focused marketing strategies and multi-touch campaigns. Manage budgets, creative agencies, and cross-functional teams to deliver digital and traditional marketing, content, and collateral. Build quarterly/annual plans, measure KPIs, optimize campaign performance, and provide reporting and insights to business owners.

Lead design, develop, troubleshoot, and deliver full‑stack enterprise applications. Mentor junior engineers, liaise with stakeholders and vendors, produce technical documentation, conduct code and design reviews, implement tests and automation, and provide on‑call support. Work within Agile/SDLC processes and evaluate new technologies to improve platforms and compliance.

Provide investment, trust, estate, and retirement planning advice to credit union members across branch, phone, and digital channels. Develop ongoing member relationships, deliver suitable financial solutions, coordinate specialists for complex cases, train and support staff, meet activity/productivity benchmarks, maintain compliance and confidentiality, and use systems like NetX 360, Envestnet, and CXone.

Provide investment, trust, estate and retirement planning advice to members; sell life insurance and investment products; build ongoing relationships; meet activity and productivity KPIs; use NetX 360, Envestnet and CXOne; train and support teammates; ensure regulatory compliance and maintain required licenses.

Lead marketing analytics by collecting, aggregating, and interpreting multi-source data to inform strategy, optimize products and campaigns, build dashboards and reports, manage measurement frameworks, run A/B and multivariate tests, and present actionable insights to cross-functional teams to drive member experience and revenue.

Review executed real estate closing packages and supporting loan documentation for regulatory and policy compliance, audit closing fees and escrow disbursements, track and remediate trailing documentation, communicate with internal teams and closing agents to resolve discrepancies, and field inquiries regarding closing documentation and loan disbursements.

Provide regulatory compliance support within the credit union: review disclosures and member-facing materials, research laws and regulatory changes, assess complaints and vendor compliance, collaborate cross-functionally, and assist with audits and examinations.

Lead and oversee large, complex enterprise programs from planning through delivery. Coordinate cross-functional resources, manage risks/issues, track budgets and tools, influence senior stakeholders, and ensure adherence to change management and EPMO processes.

Workday subject-matter expert responsible for building low-code/no-code solutions, Tier 3 support, monitoring EIB integrations, documenting requirements and processes, coordinating releases/upgrades, liaising with business and IT teams, and training and monitoring user adoption.

Provide consultative, member-facing insurance guidance and sell life, personal lines, and annuity products across an assigned territory. Achieve productivity benchmarks using SECU tools and lead platforms, support newer specialists, coordinate with other advisors for complex cases, build referral networks across business lines, and ensure compliance with carrier and system requirements.

Provide advisory-focused financial services to credit union members including investments, life insurance, trusts, estate and retirement planning. Build ongoing member relationships, coordinate with specialists, meet productivity benchmarks using SECU systems and platforms, train and support staff, and maintain required licenses and compliance.

Lead design, development, and execution of load, performance, and stress tests; build and maintain performance testing frameworks and load infrastructure; analyze results, identify bottlenecks, and recommend optimizations; collaborate with cross-functional teams to define non-functional requirements and produce performance reports and dashboards.

Lead and evolve QA engineering and performance testing teams, prioritizing automation and enterprise performance practices. Oversee test automation frameworks, integrate testing into deployment pipelines, and drive performance testing strategy and tooling. Partner with business and IT to embed quality across delivery, manage resources, and build skills through training programs.

Provide investment, trust, estate and retirement planning advice to members across branch, phone, and digital channels. Build ongoing member relationships, coordinate with specialists for complex cases, meet productivity benchmarks, train and support staff, and maintain regulatory compliance and confidentiality. Must hold required licenses and complete ongoing training.

Lead SECU's litigation function and strategy across consumer finance, class actions, bankruptcy, employment, commercial and vendor disputes; manage a small team and outside counsel; modernize litigation operations, reporting, and discovery governance; advise senior leaders and support regulatory and board-level oversight.

Advise credit union members on financial products and plans, develop ongoing relationships, generate referrals and leads, coordinate with specialists, train and support junior staff, meet productivity KPIs, maintain required licenses, and comply with policies and regulatory requirements.