Jobs at Scientific Games

Manage regular and ad hoc software releases from planning through deployment, ensuring quality, schedule adherence, risk mitigation, and compliance. Serve as the primary contact for US-based clients, translate requirements into release plans, coordinate cross-functional stakeholders, communicate status and impacts, and improve release and change-management processes using Agile and Waterfall methodologies.

Creates and maintains test plans, scripts, and reports; establishes test environments; performs regression testing; deploys software releases; tracks defects in JIRA; supports lottery gaming applications; maintains balancing procedures; and collaborates with systems and operations teams. The role is fully onsite in Middletown, Pennsylvania, and requires knowledge of Linux, SQL, Windows Active Directory, hardware, and operating systems.

Supports and maintains the GEM back-office platform by testing software releases, deploying OutSystems applications and Microsoft services, monitoring system capacity and alarms, troubleshooting production issues, and documenting defects. Collaborates with development, technical operations, quality control, local operations, and lottery customers on implementations, upgrades, and localized testing. Requires relational database experience, SQL Server knowledge, reporting tools familiarity, analytical ability, communication skills, and onsite availability.

Develop and enhance Java and Angular web applications supporting business-critical, high-availability lottery and gaming systems. Responsibilities include designing scalable software, maintaining reliable 24/7 systems, solving complex technical problems, collaborating with cross-functional teams, and working independently or in small teams. The role requires Java and Jakarta EE expertise, Angular development, and the ability to adapt across project areas.

Checks, sorts, and packs lottery tickets on a production line; makes boxes, maintains a clean and safe shopfloor, and operates packaging machinery as needed. Requires manufacturing or finishing-machine experience, manual dexterity, numeracy, communication, attention to detail, quality-control training, and pedestrian pallet truck use.

Manages sales accounts for a highly regulated lottery and gaming technology company. The role requires a related bachelor’s degree, 2–5 years of relevant experience, computer proficiency, and the ability to meet gaming licensing, background investigation, and security-check requirements. Physical duties include sitting, standing, walking, bending, using hands, operating computers, and performing close and distance vision tasks.

Provides Tier 2 production support and reliability engineering for high-availability lottery transaction platforms. Responsibilities include Linux and Windows administration, cloud operations, automation, infrastructure as code, CI/CD support, observability, database operations, incident response, security hygiene, disaster recovery testing, and root-cause analysis. The role participates in 24x7 on-call rotations, implementations, maintenance windows, and occasional travel or on-site deployment support.

Manages an assigned retailer route for Oklahoma Lottery products, building retailer relationships, reviewing sales performance, recommending inventory and game increases, and promoting lottery offerings. Ensures product displays, inventory, equipment, and point-of-sale materials meet standards. Recruits and trains retailers, educates players, documents visits electronically, addresses equipment issues, and supports sales growth while maintaining compliance, professionalism, and an acceptable driving record.

Supervise daily Support Center operations, ensuring customer issues are resolved through effective troubleshooting and escalation. Coach and mentor staff, monitor performance and quality metrics, manage staffing and service levels, approve schedules and timesheets, and participate in hiring decisions. Coordinate procedural updates among lottery, field service, training, and support teams. Review reports, identify trends, recommend improvements, and maintain KPI goals while providing on-call support.

Develop and maintain scalable full-stack applications and APIs using .NET and .NET Core. Serve as a PostgreSQL expert, leading migrations, optimizing queries, and managing high-availability and disaster-recovery architectures. Solve complex technical problems, mentor developers, participate in the full software development lifecycle, collaborate with customers, and promote code quality. Angular development and Agile experience are preferred.

Develop and maintain Java and Angular terminal applications for lottery players and retailers. Collaborate with distributed engineering teams, participate in code reviews, follow established architecture and coding standards, and deliver scalable retail and player-facing software. The role emphasizes asynchronous programming, modern development practices, and potentially POS transaction systems, Protobuf, Jakarta EE, CDI/Weld, TypeScript, and RxJS.

Oversee daily operations for a mission-critical lottery client environment, including production, logistics, quality control, inventory, facilities, budgets, compliance, and service delivery. Lead and develop operational staff, coordinate with technical and business teams, resolve issues, monitor performance metrics, and implement process improvements. Ensure operational excellence, regulatory adherence, efficient resource utilization, and alignment with company objectives.

Supports lottery loyalty account management by coordinating client relationships, monitoring account activity and performance, maintaining reports, supporting rewards-program technology, executing revenue and engagement initiatives, and identifying growth opportunities. Collaborates with Digital Account Managers and internal cross-functional teams to implement account strategies, expand customer bases, and improve loyalty-program performance.

Design, develop, debug, document, and support complex lottery transaction systems. Participate in requirements gathering, solution design, code reviews, and production issue resolution. Work with C/C++ on Linux, multithreaded applications, shared memory, binary serialization, SQL, shell scripting, and system-level programming. The role also requires independent problem-solving, technical leadership, mentoring, and occasional travel and regulated-industry background checks.

Supervise warehouse logistics, inventory control, instant ticket distribution, shipping supplies, equipment maintenance, reporting, and warehouse personnel. Coordinate shipments and costs, establish team goals and KPIs, provide daily direction and coaching, resolve operational issues, and communicate with lottery stakeholders. The role also supports operational efficiency, corporate initiatives, and compliance with regulated gaming requirements.

Designs and governs complex customer solutions during the sales process. Translates business and technical requirements into scalable architectures, integrations, data flows, and dependencies; identifies risks; validates pricing and delivery assumptions; supports proofs of concept, proposals, RFPs, workshops, and executive briefings. Collaborates with sales, product, engineering, and delivery teams to validate feasibility, align solutions with product roadmaps, and ensure effective handoff to implementation.

Designs, codes, debugs, documents, and supports complex lottery transaction systems. Participates in requirements gathering, solution design, code reviews, and production support. The role requires extensive C/C++ development on Linux, low-level debugging, multithreading, shared memory, serialization, SQL, shell scripting, and software architecture expertise. The engineer works independently and collaboratively while leading and mentoring peers.

Administer Linux infrastructure, including virtual machines, patching, provisioning, DNS, NTP, storage, databases, middleware, monitoring, documentation, and on-call support. The role manages RHEL environments using VMware, Proxmox, and Red Hat Satellite, supports Oracle and PostgreSQL platforms, troubleshoots infrastructure issues, and maintains operational and change-management standards.

Provide Tier 2 production support and reliability engineering for enterprise transactional platforms. Responsibilities include incident triage, server/database/cloud administration, automation (scripting, IaC), CI/CD and release support, observability, security hygiene, PostgreSQL/RDBMS operational tasks, root cause analysis, and 24x7 on-call and on-site support for deployments and DR activities.

Installs, configures, maintains, and troubleshoots multi-site LAN/WAN, telecommunications, voice, and network security infrastructure. Supports field service teams, coordinates communications line installations, resolves outages with ISP providers, manages access systems, documents network changes, monitors service metrics, analyzes billing, and provides technical support and training. The role requires Cisco networking expertise, strong troubleshooting abilities, bilingual English and Spanish communication, and availability for 24/7 on-call support.