Teams at Scientific Games

Manage client implementation projects end-to-end using Agile and Waterfall. Own scope, schedule, budgets, risks, stakeholders and vendor coordination. Lead cross-functional teams for digital, mobile, infrastructure and software deliveries, ensure quality, client satisfaction and timely deployments. Bilingual French/English; travel up to 30%.

Coordinates Ohio lottery terminal delivery, removal, and relocation schedules; creates and distributes SLA and logistics reports; monitors service-call queues; supports customers, retailers, dispatch, field service, and the Global Response Center; manages equipment inventory, consumables, late-call penalties, and field schedules; analyzes operational statistics and assists with field-operations programs, communications, troubleshooting, and documentation.

Manages lottery retailer accounts throughout an assigned Oklahoma territory. Responsibilities include meeting sales targets, reviewing trends, creating action plans, promoting lottery products, improving merchandising and inventory placement, recruiting new retailers, training retailer employees, maintaining equipment, documenting sales calls, and conducting retailer-level promotions. The role requires independent work, frequent driving, customer relationship management, data-informed selling, troubleshooting, and compliance with lottery policies.