Sales Account Manager I

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Sales

• Maintain and service an assigned route by visiting all retailers according to the established schedule and required visit frequency.
• Provide coverage and support for open routes or territories as assigned.
• Establish and maintain strong professional relationships with retailer owners, managers, and other key decision-makers.
• Support new retailers in achieving optimal sales performance.
• Review sales trends, goals, performance, and growth opportunities with retailers.
• Analyze and use sales data to provide recommendations and influence retailer decisions regarding their lottery business.
• Promote Oklahoma Lottery products during each retailer visit.
• Grow the Oklahoma Lottery Instant Game portfolio by recommending bin-count increases based on sales performance and retailer potential.
• Educate retailers and lottery players about instant and draw games offered by the Oklahoma Lottery.
• Actively participate in Scientific Games and Oklahoma Lottery sales meetings by providing feedback on retailer activity, sales trends, and market opportunities.

Merchandising and Retailer Service

• Ensure appropriate inventory levels are maintained at every retailer within the assigned route.
• Ensure lottery products are properly displayed, in stock, activated, and available for sale.
• Provide retailers with current point-of-sale materials during sales visits, as needed.
• Secure and maintain optimal placement of lottery games, equipment, and point-of-sale materials within each retail location.
• Ensure retailer lottery presentations comply with Oklahoma Lottery standards, policies, and procedures.
• Maintain current lottery information, reference materials, and retailer guides at each location.
• Verify that lottery equipment is functioning properly during each retailer visit and report or escalate equipment issues promptly.
• Accurately document each retailer visit and all required activities electronically.
• Conduct retailer-level promotions and professionally engage with retailers and lottery players.

Retailer Recruitment

• Identify prospective businesses that may be suitable for selling Oklahoma Lottery products.
• Present Oklahoma Lottery products and explain the benefits of becoming an authorized lottery retailer.
• Guide prospective retailers through the entire application process and complete all required follow-up.

Retailer Training

• Train retailer employees on Oklahoma Lottery policies, procedures, products, and operational requirements, as needed.
• Educate lottery players about current games, promotions, and initiatives while working at retailer locations.
• Provide hands-on training on lottery terminals, equipment, and other retailer systems.

General Responsibilities

• Maintain the highest level of integrity, professionalism, and customer service while representing Scientific Games and the Oklahoma Lottery.
• Follow and uphold all policies, procedures, and standards established by Scientific Games and the Oklahoma Lottery.
• Maintain a safe work environment and an acceptable driving record.
• Complete all required annual training.

Education

Bachelors degree in related field.

Years of Related Experience

Years of experience 2 to 5 years

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.