Jobs at SBI Card

Lead and execute assigned internal process and functional audits, perform testing and sampling, prepare audit reports, identify revenue leakage/loss events, ensure compliance with audit standards and regulations, follow up on action items and ATR closures, and maintain accurate process documentation within defined TATs.

Investigate and decide on fraud alerts for applications and transactions, communicate with customers, document case facts, report fraud patterns to analytics, ensure KYC and regulatory compliance, and meet productivity and accuracy KPIs while minimizing false positives.

Lead talent acquisition strategies, manage hiring processes, oversee a recruitment team, and enhance employer branding to attract candidates.

Manage and optimize consent management solutions for customer data compliance, working with various departments to align on data privacy regulations and enhance customer trust.

Lead process re-engineering and project implementation for customer-facing operations, coordinate audits and closure of findings, manage contingent workforce and vendors, analyze and document process changes, and measure post-implementation benefits to improve customer experience and compliance.

Lead the design and governance of patch management lifecycle, ensuring compliance, operational stability, and efficient deployment of patches across the organization.

Lead and manage the insider threat program to detect, investigate, and prevent data leakage. Operate monitoring tools, review alerts, coordinate escalations with compliance and HR, maintain incident trackers, refine DLP rules, produce metrics and reports, manage service partners, and ensure process documentation, DR participation, and adherence to security frameworks and audits.

Manage day-to-day MIS and reporting operations for the SBI Card data lake. Build and maintain dashboards, produce regular and ad-hoc analysis, ensure data quality and governance, support ETL/data warehouse structures, and present data-driven insights to stakeholders to improve credit card business performance.

Develop and maintain credit, collection, behavior, acquisition, transaction-level and fraud scorecards; build propensity and self-cure models; create micro-segments; automate and deploy models to decision engines/data lake; maintain model inventory and ensure model performance and stability.

The Senior Manager of Data Governance will oversee data protection compliance, conduct audits, and manage vendor relationships to enhance data governance frameworks and standards.

Lead and execute Middleware technology projects focusing on SOA, OSB, Webservices, Java, and Microservices, ensuring quality delivery and collaboration across teams.

The role involves leading sales analytics, managing dashboards, and conducting KPI analysis to drive business strategies for consumer sales at SBI Card.

The role involves leading field verification, managing a team, ensuring compliance with credit guidelines, monitoring agency performance, and driving process improvements.

Lead enterprise transformation and business excellence, delivering board-level programs, Lean Six Sigma quality initiatives, BI/reporting automation, and value realisation. Drive governance, stakeholder alignment, audits, and capability building to institutionalize continuous improvement and ensure on-time delivery of strategic priorities.

Monitor credit portfolios and dashboards to detect early signs of stress, categorize risk segments, adjust score cut-offs and limits, oversee UAT for decision-engine changes, analyze approval/decline drivers, and develop mitigation strategies to manage delinquency and optimize limits.

Manage pre- and post-acquisition and fraud decision engines, encode and release policy rules, author business requirements, validate technical deliveries, support go-live and issue resolution, perform system audits, manage upgrades/integrations of onboarding/mainframe systems, and standardize risk strategies.

Lead and manage pre- and post-acquisition decision engines and policy encoding, oversee releases and integrations, test and validate technical deliveries, support post-go-live issue resolution, conduct system audits, and standardize risk strategies and system upgrades to ensure accurate policy implementation and operational efficiency.

Lead and deliver Bi-Modal projects for Sales24 Originations, align IT and business priorities, run monthly IT-business meetings, manage releases, ensure integration and defect-free production, maintain documentation, risk management, vendor and dashboard oversight.

Lead provisioning using the ECL model and asset classification; act as ECL SME. Build and run Data Governance operating model, manage debt-sale end-to-end, liaise with Finance and auditors, ensure timely regulatory and investor reporting, and deliver related projects.

Manage and resolve credit card customer requests and complaints received via social media within SLAs. Coordinate with internal teams, ensure real-time responses, track allocations, maintain process documentation, and uphold quality, productivity, and customer satisfaction metrics.