Teams at SBI Card

Lead and execute assigned internal process and functional audits, perform testing and sampling, prepare audit reports, identify revenue leakage/loss events, ensure compliance with audit standards and regulations, follow up on action items and ATR closures, and maintain accurate process documentation within defined TATs.

Investigate and decide on fraud alerts for applications and transactions, communicate with customers, document case facts, report fraud patterns to analytics, ensure KYC and regulatory compliance, and meet productivity and accuracy KPIs while minimizing false positives.

Manage and optimize consent management solutions for customer data compliance, working with various departments to align on data privacy regulations and enhance customer trust.